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March 2024 by Kim Kieu
Been here a few times, the owner who owns this location, silverlake, whilshire and others are breaking the law and scamming customers out of bag fees. I was getting a sandwich for my daughter and I asked for no bag (which in the State of California, customer do not need to have a bag), they refused to refund the fees. Other stores do not charge the bag fees. I am reporting this practice to the state environmental body and BBB, as they are breaking the law forcing a bag fee when customer do not want the bag. SB-270, does not allow stores to profit from bag fees. Some people may read this and not understand why I've written about a 10 cent fees. It adds up, I've had to pay $2 even though I do not want a bag. So, for every customer that decline a bag, the store keeps the 10 cent fees, therefore, making a profit from bag fees.California SB-270 - (f) A store, as defined in paragraph (1) or (2) of subdivision (g) of Section 42280, shall not require a customer to use, purchase, or accept a single-use carryout bag, recycled paper bag, compostable bag, or reusable grocery bag as a condition of sale of any product.They continue to raise prices, sandwiches are over 10 to 15 for a regular. The vegetarian is nothing but cheese and three veggies.
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March 2024 by Beat Soara
Tasty subs and the staff was friendly and
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December 2023 by manuel abea
Employees were extremely nice with the exception of the manager. She was extremely rude. I had a terrible experience. Need to send manager to customer relations classes or just hire someone with a better attitude and enthusiasm.
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November 2023 by Edgar P.
the employees ignore when you want to ask a question related to the order and are very rude, it's a pity I lost 20 minutes of time for parking
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September 2023 by Poptart S.
I popped into Jersey Mike's for the first time today and it was a-okay! Julie made me a philly cheesesteak with pepper relish. She let me in on a little secret about topping it off with catchup for cheeseburger vibes. Compliments to the chef!
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September 2023 by Miriam Ramirez
Very friendly customer service and fast service that is what I love thank you Jersey Mike'
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September 2023 by Joseph Schoendorf
I ordered from this jersey mikes yesterday for pick up. I’ve eaten at jersey mikes many times. But yesterday I had the best Jersey Mike’s sandwich and experience that I’ve ever had. I literally had a tear at how good the sandwich was. I got the club sub. I don’t know if it was the specific person that made it but it was the best sub I’ve gotten from a jersey mikes period.
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September 2023 by Mojan Persian
Rude customer service! I order online and show my order it will be ready 1:39 ! So it was my lunch time from work and not enough time so the reason I order online bc not waiting a lot so when I was there I tell them my name , so it was the angry and annoying woman there and her name was Maria! So she was free and not helping any costumer so she acting to ignore me and then I was there for 15 minutes, so she acted she didn’t see me or hearing me ! And then started helping the other costumer not me ! Seriously! If you are not happy with your job it’s better quit! So disappointed ☹️
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September 2023 by Den Ko
The place itself is ok. The restroom was really bad. I had to clean my shoes afterwards. Pieces of dirty toilet paper over the floor etc.
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August 2023 by Gianna O.
By far the worst Jersey mikes location! The manager is a woman with nastiest attitude I've ever seen. She looks as if she can't stand her job and gives the environment a bad energy. This is the closest one to my house and every time I go in and see that it's her working I turn around and leave. I've given it many chances but the food is also made sloppy and overall just bad experience every time I'm here. I'd recommend spending your money at another location!
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August 2023 by Mojan P.
Rude customer service! I order online and show my order it will be ready 1:39 ! So it was my lunch time from work and not enough time so the reason I order online bc not waiting a lot so when I was there I tell them my name , so it was the angry and annoying woman there and her name was Maria! So she was free and not helping any costumer so she acting to ignore me and then I was there for 15 minutes, so she acted she didn't see me or hearing me ! And then started helping the other costumer not me ! Seriously! If you are not happy with your job it's better quit! So disappointed !!!
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August 2023 by Sabá Loftus
Best sub I have had. Got mini #7 mikes way & it was epic. Fresh, light and delicious. Boyfriend had the philly cheesesteak and he demolished it! We will be back and we will be craving this when we go home to Ireland.
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August 2023 by Sabá L.
My new favourite craving. Amazing service. I had the mini #7 "Mikes way" & I will be dreaming about it for awhile. It was delicious and fresh. I added mayonnaise on one side of the bread. Partner had the philly cheesesteak and he demolished it! It was a no frills room with tables but packed a yumminess punch. OMG! Not normally a sandwich person
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August 2023 by Jason F.
Horrible customer service. I'm a huge fan of Jersey Mike's Subs. But, this location needs a LOT of customer service training. Rude, unprofessional staff. I ordered a giant Super Sub, & they made me a TUNA Sub. When I told them, they slapped together a Super Sub that only had ONE type of meat on it! I paid $19 for a Sub with ONE MEAT on it? I am royally pissed.
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July 2023 by raul maravilla
my first time eating here and the sub was good.
