-
December 2023 by Gus Lam
Rip off.
-
May 2021 by Miguel L.
Great place! Mr. Long is the BEST. Friendly and great prices. I would recommend to anyone to shop here.
-
October 2020 by Meghan Harris
Greg helped me for my engagement ring. He acknowledge us how to pick the right diamond. Since we have limited budget , Greg also teach us some tips to save money and still pick a nice color diamond.
-
July 2020 by Nancy Urquilla
I have been meaning to write a review for this place in a while but I always ended up getting busy.This place is absolutely amazing for many reasons if you are looking to buy jewelry. Two years ago my husband and I got married and our beautiful wedding bands come from this business. Matt who was the sales person who helped us when we came to look at wedding bands was extremely helpful and attentive. He went above and beyond to ensure that we knew what are options were and most importantly that we were happy with what we were buying. My husband and I are both blind so we asked lots of questions just to make sure we got the full picture of what was being sold to us. Matt answered all our questions with patience and efficiency. He also explained everything in full detail when it came to discussing how they determine the prices of each item especially when you are requesting for a piece of jewelry to be customized. Matt gave us a rundown on the estimated cost of the rings and said he would let us know if the price changed once they were finished. In addition, Matt communicated with us throughout the entire time while our rings were being made keeping us posted on how the process was going. They delivered their promise and the rings were actually done a lot sooner than what we expected. The rings are absolutely beautiful and my husband and I couldn't be happier with the final result. Lastly, during our interaction with Matt we never felt that he treated us differently due to us having a disability. He was very polite and professional at all times and never acted as if he felt uncomfortable with us asking for him to describe the items he was showing us; which was the case in several other jewelry stores we visited.I would definitely recommend this place to anyone. In my opinion, the prices are very reasonable and the customer service we received was outstanding.
-
May 2020 by Wilder V.
Have been buying my jewelry here for 20 years. The best quality and the best service. Had many pieces made, including our wedding rings and a beautiful diamond and ruby necklace commemorating the birth of our daughters. Stunning jewels would never go anywhere else.
-
February 2020 by Gordon T.
They've got great 24K gold here. I'm a gold bug and I buy gold as a hedge against inflation. Mr. Long's gold prices are incredible and his store has become my number one location for 24K gold jewelry. They are really friendly and knowledgable. I have made two purchases already and I will be making more.
-
September 2019 by Melanie T.
Great experience and service! The owner of the store walked us through the process of choosing the right diamond. Highly recommend this place
-
September 2019 by Justin B.
I can't say enough good things. Being a first time customer and looking for an engagement ring I was nervous to say the least. Right away the staff was so welcoming and nice my nerves melted away. Not only was the staff very helpful they took the time to educate me on the diamonds I was looking at. I had a wonderful experience and will 100% be returning in the future and recommending to all my friends and family.
-
May 2019 by Arthur S.
I know I should judge this store based on the quality of jewelry, but I would much rather talk about the service from Long Ta. The service I received from Long was the best! He listened to what I was looking for, gave me his 30+ years of experience and applied ZERO pressure for me to buy. He designed my jewelry perfectly, delivered on time (5 days), and made sure I would have a moment to remember. I will definitely be back in the future!
-
May 2019 by Spencer H.
I went here 2 months ago, and now I'm hooked. I'm not a novice buyer of jewelry, so I understand quality and price. If we're talking about solely quality, they have the best quality, even though this store and other share the same design. I've tried the same designs on my neck and wrist at other jewelry stores and there a noticeable difference. As far as price, you'll save a good 5-10% on any given item. So, there you go price and quality. Oh yeah, and the husband and wife are awesome! I originally went to them for a custom jewelry piece, and they sent me to their son upstairs! Im happy with my custom jewelry and happy with my purchases so far! Just got this piece today - look below!
-
April 2019 by Catherine Moore
This place is incredible. We had a set of silver from my in-laws' estate and wanted to find a buyer. We looked on CL and got some really bad leads, and really low-ball offers (e.g. $60 for the set). We had no idea if it was worth anything. Then my husband went to JAJ & Associates, Inc.. They paid him about $600 for the silver set. Wow!
-
November 2018 by Jaclyn H.
I love this Jewelry shop. My fiance found the most beautiful engagement ring for me here and we are now shopping for our wedding rings and the owner and his daughter are exceptional and they can build out your rings with this amazing software which is so cool. Engraving included and unlimited cleanings. We are excited to see our final product which is now getting designed
-
May 2018 by Kenneth R.
I came across JAJ Associates by chance. I became interested in jewlery after having bought my wife's engagement ring two years ago. Getting excellent quality was always very difficult. Being treated well by a Jewler is even more rare. This was different at JAJ. First, Long (the owner) is transparent in doing business. He explains all of the factors in buying a diamond. He took it one step further. When he asked me if I knew what my wife wanted, I replied no. He respectfully said, "don't buy anything!" "If you get something she doesn't like, it will go into a drawer and won't be seen." Who gives advice like that? Long is not interested in scoring a quick sale. He wants to build relationships and not burn bridges. I bought a my wife a beautiful rose gold wedding band. When it needed to be adjusted, Long fixed it without hesitation. When I ordered a custom ring for myself, Long said he would do it right and take his time. The finished product is amazing! If you want things done well, they take time. You can see it in the quality. When a friend of mine had a shattered ring that no one could repair, Long was able to put it back together piece by piece! This was a 100 year old family ring that came from South Africa and had sentimental value. The result is in the pictures! I recommend JAJ Associates very highly and encourage you to come in, compare elsewhere, and then buy in confidence. Receipts posted for proof. Items I have purchased or had repaired: -Rings -Necklaces -Diamonds
-
May 2018 by T T.
fake fake fake jewelry !!!! do not go to their family!!! they are known to rip people off !!! bought a bracelet there and they said it was 24k but it was not !!!!!!! do not go to them !!!!! i guarantee you will get ripped off ... i just dont get why this family jeweler will scam people for their money and lose loyal customers !! do not go to them !!!!!!!!!!
-
November 2017 by Deb D.
I've been coming here for years and can't express the great service Long and his wife has given us. If there are any settings and styles you want but can't find anywhere, JAJ A*** will be able to make you a mold that comes out exactly as you wish. He is honest with pricing and provides great quality of work.
