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September 2024 by Saif Bidi
I love going to this place with all my heart! I love the staff so much! And the service is always exceptional!
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September 2024 by Saif Awesome
The most incredible service in all of Los Angeles! The kindest staff! And the prices are absolutely phenomenal! Thank you In and Out Premier for an amazing experience ❤️
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September 2024 by Stanley Hayes
Customer service is always excellent.
You're The facility is always so clean The employees Always have a smile And the owner is outstanding
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August 2024 by Yajaira Lenigan
Terrible service…. Go anywhere else but here! They suck.
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August 2024 by Ana Barboza
Worst place ever ! horrible customer service, do not give them your business!!
No mal gasten su Dinero en este lugar! pesimo servicio!
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August 2024 by brenda urias
The person that helped me was very disrespectful and rude
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August 2024 by Walter Linares
Very good customer service and I thank you
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June 2024 by Dorian Massiah
Took my 23’ GR Corolla in for an alignment as I had just installed new tires onto the car, they gladly accepted my car and took it in within minutes since it wasn’t busy at the time. Showed me the before and after specs and left it feeling like the first day I drove it off the lot. No pulling left or right, straight on point! Don’t remember the alignment technicians name but very good guy definitely knows what he’s doing! Would recommend to anyone who needs it!
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June 2024 by avoid spam
Extremely disappointed at the level of service. I had approximately 85% of tread on my rear tires and about 10% on my front tires. Called to inquired about pricing, was satisfied with it, proceeded to the shop to purchase. They took my vehicle to perform the service, then came back telling me that they noticed that my rear tires needed to be replaced because they were "wobbly" and that my lug nuts were after market which meant that they were the wrong size. They proceeded to try to upsell me the rear tires and new lug nuts. Although I do agree that they are aftermarket, they have held my tires in for the past 9 years. After much going back and forward, I finally put my foot down and said that all i wanted was my front tires. They said they were going to have me sign a document releasing them from any liability. When the service was done, they provided me with the keys and just simply said, I tried to help you. No receipt or anything! I asked for it and they proceeded to say that since I didn't agree with their recommendations, that they will not honor any warranties (see image attached). All because they couldn't make a sale. What a way to drive a loyal client with multiple vehicles away!
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May 2024 by Simrun Singhv
Good place. Got my four tires here and the staff was very nice. Great place recommend it
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May 2024 by Erdenebayar Tumurbat
Don't go to this place
The worst customer service ever
No refund for bad tires-swollen twice
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April 2024 by Brian Chavez
Took it to this place because it looked like a legit shop that wouldn’t swindle me. I went in for an alignment on my Ford Explorer and told me they couldn’t do the alignment because the rack & pinion had play in it. They charged me $65 and didn’t even fix my problem. Took it to a ford dealership to fix my alignment and they did it without any problem. Do not go here thinking your service is professionally done
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April 2024 by OMGiTzELITE
Gone twice to repair a nail on my tire and been told "machine not working" or "Too busy come back later" what a disappointment. Careful with the owner too he's a salesman better prices and service elsewhere.
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April 2024 by angel Dp
The service was good. The problem is the poor communication between the staff. At first the woman who served gave me a price and after about 20 minutes she told me that she was going to charge me more for the service. I told her why and she told me that. because the mechanic had told her that he would charge me more... I have always bought the tires for my cars there when I ask for receipts for the services they do to my cars the woman always refuses to give receipts I don't understand why... the times she The owner has always taken care of me, he is very attentive and a very good person, it hurts that because of 2 employees who are the woman who serves me and Isidro the mechanic, they lose some customers.
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April 2024 by Joey Jimenez
This place is amazing
I brought my own tires and asked them
To install and balance them
They gave me a very cheap price
Plus most tire shops won’t install tires unless you buy from them
Not this shop they jumped right on it
Staff was very friendly and fast
They do have a waiting room and restrooms which is a big plus
I highly recommend this shop
They stand by their name
In n out that simple
