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March 2022 by Marbella P.
I can't believe this place is still running. I bought a car in 2016. It started with the engine light and it turned out to be a sensor (this was maybe two weeks after purchased). Mind you I bought this car that had at least 175k miles and costed 8k plus. Anyways, they replaced it and again it gave me same issue & took it back. I did this for about 6-8 times. Then the final strike was when the car did not turned out and it resulted in the transmission being damaged. They refused to give me what I had paid for the car already and they only gave 1k in return. When I picked up the check, that stupid car was put back ON SALE. It was a 4 door Honda black car. So beware. They sale lemon cars here. This place has no sense of ethics nor morale. The owner never even came to me directly to figure out the problem. Worse place ever! DONT BUY!!!
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July 2021 by Rosy Donnadiew
Good cars
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May 2021 by Aileen H.
WORST PLACE EVER, I came a week ago to buy a car from here cause they had pretty good prices, FOR STARTERS the owner made me wait an hour and a half because he was out eating instead of being at his dealership. Anyways little by little I started noticing little defects in my car from my AC not working to the mirrors not turning to the sun visors not working and almost falling off, interior was so dirty yet they told me the day before that they were going to clean it and ended up the same. THATS NOT EVEN THE WORST PART two days ago my cars brakes stopped working out of no where on my way to work and I CRASHED into another car. Now I'm paying more because these people don't check their cars and I could've lost my life. NEVER GO HERE !!! THEY DONT CHECK THEIR CARS AND VERY UNPROFESSIONAL.
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March 2021 by Frankie O.
They sold me a stick shift car with no hand brake. Asked if I can return the car even without putting miles on the car and they delayed. As time went by with this covid situation i became 2 months behind payment so they repo'd the car. (Understandable) i came in the same day to pay the balance and no he's forcing me to pay the full amount pending or forfeit the car. He did not want to give me the repos or tow company information. As he called he spoke to them in spanish (thinking i don't speak Spanish) and instructed them to tell me that they're closed. I ended up finding the repo company and was able to speak to them and They! Told me to get rid of those ppl. I was going to let it be but f that! I pretty much paid the car off and if I were to let it go they're just going to resale it for full price and stick it to someone else. The DMV employee is they're brother, the dealership next door is another brother too!! Lemon dealer for sure! It's only a matter of time before they mess with the wrong person. They won't answer my calls or messages now. I suggest going to a real car dealership, taking the bus, or riding a bike before purchasing a car from HUGOS
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February 2021 by marbella pleitez
Do NOT buy from this dealership. Within 3-4 weeks of having the car, the engine light turned on. I only had the car 6 months until I HAD to returned it back to the dealer (which btw, they gave me BIG TIME TROUBLE before returning the vehicle). I faced so many issues until they finally told me it was the transmission (they wanted to cover everything up). Even though they replaced the transmission, it wasn't a quality one - how do I know? 1) the car felt different when driving it 2)After 2 days, the car DID NOT EVEN TURNED ON!! THE OWNER NEVER BOTHERED TO APPROACH ME OR FIX THE ISSUES WITH ME. EXTREMELY HORRIBLE CUSTOMER SERVICE. I gave them multiple attempts to repair the multiple problems that I encounter with the car but was NEVER satisfy with their service.
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May 2020 by Maximiliano Sanchez
There's always great atención, sales representatives have a great attitude, n knowledge about the car I'm looking for, I highly recommend it !!!
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March 2020 by Sergey A.
Dealt with Enrique to purchase a new to me car. He was very professional and understanding of what I wanted to get and how much I wanted to pay. We went back and forth for a bit until we found a happy medium. I ended up buying a mustang for a great price. We finished all the paper work super quick and I was on my way with my new car faster than I even expected.
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February 2020 by Jose Rivera
Been buying here for years 10+ still same owner . All cars worked . I had problem with van and they fixed it within the 30 days
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January 2020 by katsumi Jessie Lar
Great people great service, they're always there to help you out, love this plac. Used to also go to Eastern Auto brokers
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July 2019 by Deserie Orozco
The owner Enrique is a great man who strives for excellent customer service and customer satisfaction. If your in market for car, Hugo's auto sale on Olympic Blvd , Enrique makes sure of it that all customers leave satisfied!
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June 2019 by Deserie O.
The owner Enrique is a great man who strives for excellent customer service and customer satisfaction. If your in market for a car don't hesitate to Hugo's auto sale on Olympic Blvd , Enrique makes sure of it that all customers are satisfied!
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May 2019 by Adelita V.
I'm having trouble getting them to keep their promise to fix stuff. They haven't been completely honest. I love my vehicle but it already knocks and clicks. They are respectful and patient but at the end of the day, I went there to get a reliable vehicle.
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September 2018 by Cindy S.
Terrible terrible terrible ! If I can rate no stars I would! Just bought my first car here I got a 2010 Ford Mustang , Literally within the hour of getting the car heading home , I was already having troubles with it. On the freeway I stepped on it a little bit more (obviously because freeway is much fast paste) then something squirts into my windshield from inside the hood. Seconds later it started smoking ! I was almost home so I decided to stop and check it out and make it home. It turns out a pipe came off and it had spilled oil everywhere ! And so when the oil got hot that's why it was smoking . I had a neighbor help me out and put the pipe back together. I thought the problem was fixed. I decided to go to work which is like 25 mins away and I noticed the needle was spiking up real fast , then it went low again. The car suddenly broke down in the middle of the freeway!! The battery light came on and so did the check engine light and then another red light .... I ended up showing to work an hour late due to the problems I had with a car. This was all within the first and 2nd hour of getting the car.... To sum it up, this place sold me a piece of junk. And I can't return it because the paper he told me to sign was a no return contract and I only signed it because he said it was for the same day return in which he said I won't need. Be smart and read your contracts carefully and Check the car out thoroughly /: definitely learned my lesson
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September 2018 by Richard Virgen Lepe
Bought a 2014 Toyota camry here on march. So far its been excellent and it's been running beautifully, haven't had any problems. Had a great experience there, Mr. Hugo and everyone else there where nice and very helpful. Highly recommend this place to anybody, you wont regret it.
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September 2018 by Juan Pablo Garcia
I have been coming to this place for years and I've brought friends and family here. Always get treated great and if any issues ever arise with any vehicles, they are very friendly and they take care of you. Would definitely recommend this place.