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March 2024 by Mark Frey
After my third successful repair project with Howard Brown & Sons over many years, I can confidently vouch for their exceptional service. Brent Quon provided exemplary customer support, advocating for new (vs reconditioned) parts and ensuring top-notch repairs. The team's attention to detail made the accident seem like a distant memory. Highly recommend!
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February 2024 by Elizabeth Sol
I appreciate the entire team for having great communication and friendly customer service. They really have a good thing going. Brad kept me in the loop, and for being such a busy place, the service is still top notch. I fell back in love with my car after the body work was all done. Thank you! Howard Brown for being a solid place.
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February 2024 by Liz DeAngelis
My car looks brand new , these guys are amazing , but cudos to Brent Quon who handled my insurance and all the bits in betweenthank you so much . I highly recommend them for auto repairs . 10 stars
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February 2024 by Jordan Galef
I just picked up my car from Howard brown and son’s and let me tell you… I honestly am lost for words. It was not just on time but excellent execution of the repair and at a fantastic price. ALSO, they gave it an incredibly thorough detail before I picked it up. This was all done within a week. I could not be more pleased with the outcome. I have been to shops before that consider themselves professionals… but save your time and go here. There is nobody doing better high-end automotive repair out there.
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December 2023 by Sarah
I’ve gone to Howard and Sons twice and have had exceptional experiences both times. Carlos is professional, honest, efficient, easy-going, and communicative. He didn’t nickel and dime me like dealerships/other auto body shops and didn’t try to upsell me. No gimmicks.This time around they not only fixed my car up, but corrected the prior body shops’ mistakes at no extra charge. They get the work done quickly and worked around my schedule.
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November 2023 by Guthrie Paterson
Really great service with Brent. Had a minor issue with a damaged BMW side view mirror - and he provided great advice and a quick turnaround on a piece I needed painted. In short - they are pros - and will take care of you.
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August 2023 by Nancy HR
I showed up with my new car having been in a fender bender. Brent was terrific. His assessment was fair, and after the work it was to the penny what he had said.They did the work perfectly and on time. Happy to recommend Brent and Howard and sons.Services: Painting
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July 2023 by CT
I've been bringing my BMWs to Howard Brown for over 20 years now (5 series, 7 series, X5 and most recently my M3).The service has always been exceptional and my latest experience was no different. Brent, my service advisor, was upfront and communicative with me throughout the whole process. The bill even came out $2,000 less than they originally quoted since they were able to blend the paint without having to remove extra pieces of the car. They even fixed two other pieces of my car that they did not charge me for!Car looks amazing. I wouldn't recommend any other body shop. Always above and beyond.PS- shout out to the old school crew that worked on my cars 20 years ago - Craig and Dan!Services: Painting
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July 2023 by Loy RAM
This place was recommended by our trusted mechanic. Carlos went above and beyond, helping me deal with 2 insurance companies. He also gave me a very good discount, a very welcome help to my pocketbook. They did a wonderful job with my car, looked like “new” when i picked it up and they even cleaned inside and out. I said i hope i won’t go back but will definitely recommend to anyone needing car repairs!!! Thank you HBS!!Services: Painting
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July 2023 by Michael Guertin
Carlos was fantastic to work with. He was great at communicating and was always very responsive.He was attentive to the details, explained everything, and was a pleasure to work with.They did a very good job on the repair— their cost estimates and repair time estimate were both excellent.I’d happily go back again.
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July 2023 by Wayne
I'm very happy and they fix the body fast and they did a great job. NO complaints. And thank you very much
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April 2023 by Mindy Morales
I would give them more stars if I could. It was hands down the best stress free experience I’ve ever had at an automotive repair shop. They went above and beyond to make sure I had all the information I needed and that I was happy at the end of the service. I give them A’s across the board for communication, time it took to complete repair, the repair itself and delivery. They were extremely kind and even clean up a scratch on the car that wasn’t part of the repair. I highly recommend them.Service: Body & Trim
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February 2023 by Alison L.
Great service for my X5. Brent is awesome! Highly recommend going there for transparent pricing and great work on your car.
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November 2022 by Mia I.
I seriously cannot say enough good things about Brent at Howard Browne's! He is not only extremely talented at what he does, he is also compassionate and cares about his clients. He walked me through the entire process of fixing the extensive right side damage to my Mazda and was communicative throughout. The repair looks impeccable and I'm extremely grateful for him for the clear communication, attention to detail, and overall great experience. I would recommend him to anyone!
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November 2022 by M C
The rear of my car had a dent from a shopping cart and a scratch on the bumper. Another place quoted me 2-3 weeks, which would be very hard on me. Brent was very understanding of the situation. I dropped off my BMW Monday early morning and got it back Wednesday afternoon. It was amazing! Brent was very thorough and kept me informed of my car's situation. The car looked brand new again. Thank you Brent!Services: Painting
