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March 2024 by Morgan T.
I wholeheartedly recommend this shop. The couple managing it is not only professional but also incredibly kind and genuinely invested in customer satisfaction. I've been a repeat customer, and my recent visit, in search of a wheelchair for a client, highlighted their exceptional service. The owner took the time to ask all the right questions, ensuring the perfect choice. To my surprise, she even offered a complimentary seat extension to better suit my client's needs. Their genuine care truly sets this establishment apart.
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February 2024 by Junho K.
EXTREMELY RUDE. I went in to inquire and drop off a product that became loose after a few uses. I was just running an errand for my 90-year-old grandmother. The lady just started yelling for no apparent reason, stating people need to use the products right, and started getting in my face. I have never in my life, encountered such ridiculous nonsense, especially when I was just there to drop off the device. Will not be going here ever again.
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July 2023 by Douglas C. Kim
Great medical supplies store, very friendly and provides great service!
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July 2023 by Sarah K.
Such a kind couple who doesn't try to upsell! They were so patient and respectful to my grandpa, too :)
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December 2021 by Cesar D.
We really needed a neubalulizer machine for our son because he was diagnosed with minor pneumonia. It was getting late and we needed to buy this machine ASAP. Luckily we found this mom & pop shop that still happened to be open. I get there and the owner was so nice. She even opened the box after sanitizing her hands and showed me exactly how to operate the machine. I was so thankful to her and therefore give this business 5 stars!
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September 2021 by Terry Gubatan
Grace was outstanding and cleanliness protocol excellent. Highly recommend Hometown
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September 2020 by Cilicia J.
Incredibly overpriced. The main woman who works there insists that you can't buy certain products without getting "sized" and that's simply not true. I'll stick to amazon for any needs moving forward.
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June 2020 by Howard S.
I had a hip replacement and the walker did not arrive at the hospital on time, I had a friend go to Hometown for an emergency pick-up of a very reasonably priced walker. Service, price and quality were all excellent, the even helped me process my medicare refund. Very nice people to work with.
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September 2019 by Lisa L.
They were very helpful in getting my father's wheelchair--especially Susan. They were efficient, professional, friendly and communicated with me every step of the process.
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November 2018 by Dana G.
Things break. After trying tennis balls as gliders on the legs of my walker and discovering they wore out quickly I switched to ski gliders. The first one only lasted a few weeks but the second I purchased at a medical supply store in Santa Monica proved more durable. Yet as I already noted things break, eventually. And it started to happen to the second ski glider just before a busy day. Schlepping to Santa Monica was going to be an imposition to get new ones. A Google search revealed this surprising option in my neighborhood. It is in a strip mall and stocks an amazing variety of medical equipment in a small space. I found the perfect plastic sturdy gliders for $10. The salesperson brought out a tool kit and was sensational in handling the removal of the old gliders and installing the new ones. Definitely will return when I need equipment.
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October 2018 by Berenice Rayo
Able to rent a wheel chair ramp from them within an hour! They had it in stock. We needed a 6-8 foot ramp because our old building has an 8 inch step at the front door.
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September 2017 by Susanna Gomez
Street names missing!!! Very frustrating when you want to know the exact cross streets!!!!
