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December 2023 by Mi*Té 100
They have a variety of sizes and prices. And a setting for the photo with Jack
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July 2023 by Ernesto Reyes
This location has no cashiers; they force customers to self-checkout with no other options. If you don't like it, tough.Personally, I don't want to touch a device that has been touched by thousands of dirty hands and never cleaned, so I hate shopping here. Unfortunately, it's a monopoly, and certain items can't be found elsewhere. So, I'm forced to accept it and shop at this store in order to purchase those items. It's frustrating to see cashiers standing around playing on their phones instead of assisting customers.They truly don't care about the customers at all.
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April 2023 by Ed M.
I've gone to that Home Depot since it opened and have conservatively spent half a million dollars there over the last 20 years. The customer service is never really good. They never seem eager to help and are rarely friendly. I received a 15 percent off Home Depot coupon in the mail that could only be used in the store. I needed to buy a $2600 security door. The maximum off for the coupon is $200, so I would have saved $200 on the door. The gentleman in the door department tried to process the order but was having difficulties so he walked me over to the Customer Service department. The two ladies that were there were unable to help so I asked if they could get a manager to help. The manager came over whose name was Ramon and from the second he opened his mouth he was condescending and disrespectful. I showed Ramon the coupon and explained the situation and he said the coupon wasn't valid. Ramon then said that I was trying to "pull something" he actually said that several times insinuating that I was trying to scam the store. I walked out. I will take my business to Lowe's in the future. I don't recommend you going to that store that Home Depot unless you enjoy being treated with disrespect and enjoy being insulted.
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December 2022 by Liz K.
5 Stars for Richard and Letitia! They were so kind and helpful. It seems like Home Depot may have short-staffed the night my husband and I stopped by to get a few railroad ties, but those two gave us great service despite the chaos. They should get a raise!
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November 2022 by Andrew F.
Do you want to have broken curbside pickup?Do you want to follow employee directions only to get berated and feel threatened by other employees that brings you to the point of tears?If so congratulations you've found the Home Depot location for you.I've been to at least half a dozen Home Depot locations in and around LA and this one takes the cake for employees that shouldn't be near customers. Never in my life did I have, be threatened by a forklift operator on my bingo card but alas today Home Depot Cypress Park granted me that experience. All I can say is avoid this place, and I'd there is a Lowe's, or a do-it-best, or a local hardware shop nearby, go there instead.
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November 2022 by Brian R.
We met with a kitchen designer (Christina C.) at Home Depot (2055 N Figueroa St, Los Angeles, CA 90065) on Oct 29th, we gave detailed measurements the following day, but after several weeks of waiting, unanswered emails, pushing back the deadline when we did call, she now tells us today she can't fill the request because she is the only kitchen designer on staff. On the phone she did not even give us a chance to talk. This possibly was the worse customer service experiences I have had at home depot ever. Especially odd given that we were ready to spend 10s of thousands on a brand new kitchen.
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October 2022 by WW
(Translated by Google) I don't work in the corner.(Original)no job en la esquina.
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October 2022 by John G.
The 5 stars are for Irais, she helped me out with my order when it got cancelled and she fixed it all down to the price point. Thank you so much for the help, sorry I was a bother with all the questions lol but she was very helpful and she was very patient. So hopefully another manager sees this or her and knows. Great workers are appreciated
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August 2022 by Martin F.
It was an amazing experience this time at Homedepot this young lady her name Charlene great service i will be back
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August 2022 by Jessica I.
Terrible service.. too little cashiers and they are rude after making you wait to use self checkout. So many staff standing around while other departments are understaffed. This one needs serious management help
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July 2022 by Yasmin M.
Apologies for the outdated review. I tried to refrain from writing a bad review but the customer service experience I had was so atrocious, I needed to tell this story even if it's late. Back in 2020, I signed up to get solar curtains in my apartment and paid $50 towards a fee that would pay someone to come measure my windows. The person came and measured and let me know that Home Depot would be calling to help me set up payment for the solar blinds I had already picked. 2 weeks passed, no one called. I went back to the curtain section at Home Depot and let them know that I still needed to buy the curtains and the lady at the stand assured me that Carlos, the person who had helped me pick out the blind would be calling me back to make a purchase for the curtains. 1 month passes. Carlos never called. At this point I'm getting frustrated and I come back in and again, the person assures me that right now they are busy but the agent responsible for helping me pick the blinds would be there on Sunday so to come back then. I came back. Carlos was not there. 6 months pass and I've already moved on and bought my blinds someone else. I see Carlos and discuss with him what had happened and request that I least get my $50 deposit back, to which he looked me up and down and said no. All this to say that this locations customer service is deplorable and I have started going back to the Alhambra location even though it's 2 miles further. Home Depot, please do better.
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May 2022 by Tony P.
Worst Home Depot I've ever been too, will never recommend anybody to go there management sucks spend over 175k and they couldn't even accommodate me for the 18 month 0 financing. Form this point on will take My business to Lowe's. I called the credit card servicer witch is citi bank and they told me that a Home Depot manager can approve this since it was a honest mistake and didn't take the coupon that allow for that special financing at time of purchase. If I can give negative stars I would. I'm sure the manager there doesn't give a sh*t but I do. U just lost a loyal client for the past 15 years.
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March 2022 by latonya j.
Samantha (the cashier) is always very Nice, efficient, helpful. Today I went in to exchange a pack of light bulbs. There may have been two people in line. I CANNOT understand for the life of me WHY you all have thought to include your returns desk along with your "customer service" area.! It took nearly 15 minutes for me to return my item. Two young ladies were with customers that were placing orders, the other girl seemed to be assisting Loss prevention with an item that may have been stolen. Which left Samantha there to do the returns.! Please find it in your hearts to have your returns desk separated from your online or in store ordering area.
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February 2022 by Michelle F.
the worst, they messed up my orders so so so many times and never answer their phone, go to a mom and pop hardware store where they actually care if they do a terrible job.
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February 2022 by Holly L.
Ordered dishwasher with installation. Home Depot delivered but neglected to send installer. Then they messed installation dates two more times. How do they stay in business
