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July 2023 by Арсен Эмирян
There are more than 5 employees in the store, only 1 works with customers, the rest do not know what, as a result, I waited 20 minutes to make a purchase
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October 2022 by Ruben Miranda
Worst customer service... waited 40 mins..cause they were too busy talking and joking around with other plumbers
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July 2022 by Rick M
Worst customer service... waited 40 mins..cause they were too busy talking and joking around with other plumbers
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July 2022 by Kevin Q.
We had a lot of plumbing work done at our house recently. We have a leaking faucet for filtered water. The plumber told us to buy a faucet and go to Hirsch to get the 1/4" coupling so we could convert and attach it to the under sink hot water heater. From the moment we arrived, the Hirsch team made it clear that they didn't want to help us or sell us anything. My wife, Trina, is a daughter of a plumber, but they were set on making her feel stupid. I guess if you are a male plumber or a general contractor, you'll have a good experience. If you are a woman, expect to be humiliated.
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May 2022 by Daniellette Bernard
they have a business in a residential neighborhood and don't care at all about the noise they make everyday starting before 5am from employees literally shouting to loud machines at 5am to contractors or customers honking their horns and playing loud music. why is a jackhammer needed before 8am I don't care what they make. the complete disregard for the neighbors tells me what kind of company they are.
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November 2021 by jose Perez
Its ok
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October 2021 by Michael Gora
This is not a place for the DIY'er. I stood at the counter for 5 minutes before I was acknowledged by anyone. About 3 minutes later someone asked me what I needed, I explained my situation and was met with a blank stare. Another customer gave me some info and was infinitely more helpful than the clerk. Unless you're an actual plumber, go somewhere else.
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April 2021 by Ri Pe
Not sure what the other people are complaining about. Came in for a DIY project and the guy at the counter was very helpful.
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November 2020 by Michael G
This is not a place for the DIY'er. I stood at the counter for 5 minutes before I was acknowledged by anyone. About 3 minutes later someone asked me what I needed, I explained my situation and was met with a blank stare. Another customer gave me some info and was infinitely more helpful than the clerk. Unless you're an actual plumber, go somewhere else.
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September 2020 by Dan Golgert
Best supply house in Hollywood
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July 2020 by Mike Groves
Very polite good service
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February 2020 by Ziggy Z.
Apparently I'm not a member of their club. Waited 20 and I was told they didn't have the replacement for me and just shrugged their shoulders. I went elsewhere and got the same treatment. When I went home I found the well hidden part number and called. I was told yes we got it in stock. No mames buey.
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February 2020 by Nicolas Juares
Hector and his crew they're very helpful I always find what I need for plumbing
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December 2019 by Sean Coyne
If you are an actual plumber. I’m sure this place is great. But if you are an average person trying to do DIY. Then I would go elsewhere. Don’t expect the staff to help you. No greeting from staff. Was told they don’t have what I’m looking for despite the fact that I provided pictures and a clear explanation of my common plumbing project. It was quite clear that the man helping me just wanted me to leave and didn’t want to be bothered with helping waiting customers (I wasn’t the only one). He didn’t even offer to go grab someone who might be more of assistance with my needs. Such a shame.
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December 2019 by Sean C.
If you are an actual plumber. I'm sure this place is great. But if you are an average person trying to do DIY. Then I would go elsewhere. Don't expect the staff to help you. No greeting from staff. Was told they don't have what I'm looking for despite the fact that I provided pictures and a clear explanation of my common plumbing project. It was quite clear that the man helping me just wanted me to leave and didn't want to be bothered with helping waiting customers (I wasn't the only one). He didn't even offer to go grab someone who might be more of assistance with my needs. Such a shame.
