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March 2024 by Maria Trejo
Prices are ridiculously high. Customer service is terrible, and they don't give accurate quotes. Tried to charge me way more in person
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June 2022 by Martin Rooker
Mercedes was so sweet and helpful. Always excellent customer service experience.
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March 2021 by Gerardo meza
(Translated by Google) Very expensive(Original)Muy caro
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October 2020 by Shawn -Nicole marzette
They are harassing me to find out what happened in this accident they claim did not happen but it did and I have the injury to prove it . They have some crazy person claiming my case payments and it won't be happening. Be blessed in trying to fraud the system cause I was the only one in the accident and walking down Wilmington and santa anna and taking pics. I have all that in my drive . You're going down.
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July 2020 by Claudio Marino He
(Translated by Google) very good(Original)Muy bien
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March 2020 by Julio Rodriguez
(Translated by Google) Excellent(Original)Exelente
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February 2020 by Tracie Epps
Quick bite
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September 2019 by Yonel Valenzuela
It's a sucks insurance company, I change to all estate. Much better.
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July 2019 by Altanzul B.
worse experience i had, i asked for cancellation not even my insurance yet, instead if yahaira frutos suppose to give me a call she put a charge on my bank... is this consequences that she told me to pay... i will say to anything not even think about doing business with them.. true they don not even deserve 1 star.
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November 2018 by Breeshelle Valenzuela
It's a sucks insurance company, I change to all estate. Much better.
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September 2018 by Morgan J.
I am not a client of Fred Loya Insurance; however, was rear ended by an individual that is. It has been over a week since I originally filed my claim and I have YET for an adjuster to see the damages on my car despite their promise that someone should have already arranged a time to see it. I have followed up with them several times and when I did call the main number and spoke with Roxanne she was rude and hesitant to provide me any information including the rental policy. In addition she muttered under her breath and sighed heavily as I asked her these questions. While all of our of jobs can be difficult at times, treating someone like this is uncalled for and unfair. Just happy I am a Geico client rather than Fred Loya.
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June 2018 by AG G
Literally did her spill for the quality assurance and heard my reasoning for calling and hung up in my face straight horrible service and when i dialed back got nothing but the answer machine when all i wanted was a email sent of my insurance card.
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February 2018 by Juan Reyes
The good atmosphere is what i like about this place and the customer service top of the line i wish i have some issues to have an excuse to go.
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November 2017 by Enrique Rodríguez
(Translated by Google) Very good service and very friendly (Ms. Angela)
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October 2017 by Oaxaco lo aprendido
Muy estrictos