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February 2024 by Darlessia Summerville
Very nice staff.
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November 2023 by Verónica Rivas
Very bad service, the employees are very rude and treat customers very badly, I do not recommend it at all.
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October 2023 by Susana Hernandez
Employee are rude and disrespectful
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August 2023 by Alfozno steward
The best
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July 2023 by Vallarta C.
Do not purchase Fred Loya Insurance. They are Texas based Company. There services in California is horrible. They are unable to come to agreement to most Auto Repair Facilities. If they can't reach an agreement, they abandon your vehicle at Auto repair Facility.Once your vehicle has been abandoned at Auto Repair facility, you would have to pay out of pocket for repairs and or for Storage. Be aware of Fred Loya Policy. Their Agents are not trained to sell these policies and they do not explain what is being sold. I would not recommend this Insurance to any body. Customer Service is a nightmare. There team is under paid and very unhappy with Fred Loya Insurance. I would recommend other insurances like Infinity, GEICO, Statefarm, Mercury.... You might pay few dollars more but customer service is alot better tan Fred Loya Insuarance.
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May 2023 by Jose Santana
Full coverage claim will take forever. It's been two months and still no payout
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July 2022 by Dashana Robinson
They are some frauds. Do not get insurance with them. They gave me one price when I signed up with them and when my bill came it was a different price.
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April 2022 by Bruce Golshani
Fred Loya Insurance is one of the Worst Insurance. Becareful when it comes to repairing your vehicle with them. They try to cut Corners. Under pay Bosy shops with rates. They don't want Quality work, they prefer Quantity and when you get to know their appraiser , they bad mouth the company how they are overworked and underpaid ... what is going on with Fred Loya ??? I understand that it is a small company but are they about to fill for bankruptcy??? I am glad I don't see so many claims with Fred Loya but they need better team member who are trained to assess vehicle damages and have a better understanding.
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September 2021 by Mary R
I was outside for 1 hour and they never opened and it said open no one opened the door and on geogle it also said open WHAT'S GOING ON????
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September 2021 by Traveling Gemini
My number on insurance place
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July 2021 by Tyrone Johnson
The receptionist that answered the phone shouldn't have picked up if you going to have an attitude, I'll take my money somewhere else...
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June 2021 by Mary Rodriguez
(Translated by Google) I was outside 1 hour and they never opened and it said open, nobody opened the door and in geogle it also said open WHAT HAPPENS ????(Original)Estuve afuera 1 hora y nunca abrieron y decía open nadie abrió la puerta y en geogle decía también open QUE PASA ????
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January 2021 by wizzie babe
My number on insurance place
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September 2020 by Sammy Lopez
Getting to expensive ?
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February 2020 by Ramirez Arturo
(Translated by Google) Times ....... ?(Original)Mal.......?
