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January 2024 by Mary Elise Sienkiewicz
If I could leave zero - I would! I have tried to cancel my membership 3 times over the last 3 years and they’re still trying to charge me “annual membership fees” on any random month they choose. No one at the company will help me - STAY AWAY - the Y is better than this garbage anyhow.
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December 2023 by Nicholas Mendoza
This is one of the most cleanest and respectable gyms I been to for how many young people are there! I want to send their parents and nanas flowers for a job well done bc I see that mostly everyone racks weights and wipes down equipment and for that I’m sold. Keep in mind this is for the PM folk that workout I can’t speak on the earlier folk but I’m assuming it’s the same.
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December 2023 by Jayy Emm
DO NOT GO HERE!! They will charge you extra fees even after your contract is up. They lie to you upfront and say you won’t pay any fees, but they still charge you. Then when you want to speak to the manager over the phone, they are never available or leave you on hold. Save yourself the headache and run! I can see why these gyms are closing. I will be reaching out to corporate because all staff tell you different things and the manager just hides.
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December 2023 by NAMO True
It's awesome early in the morning and late at night. Wish many can learn to wipe the machines down, put away their weights, and not camp around machines. I love how many know each other, but yap during your own time, please.
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November 2023 by Prince L.
Apparently I used a guest pass here over 3 years ago & they kept those receipts so I wouldn't be able to use it again. Other gyms don't care about petty stuff like that. If you want to interact w/ cheapskates of a company, you found the right place.
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October 2023 by Tony Mendoza
Been a member for only a month. Staffs I met are all accommodating and nice. Equipments are modern but way too little compared to number of members. Always a long wait for the machines. Too many kids who come to the gym only to socialize and sit on machines. Patricia Lapuz is very nice and helpful. Trainer David Cardenas is very knowledgeable and patient. Close to where I live and plenty of parking. Only negative thing is that not enough machines
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October 2023 by Ram Galindo
I love this gym its close by . first of all you must pick the time to go don't go right after 3 too many high-school kids go in the mornings and between 6pm and 11pm . My trainer is great his name is Kristof he's very knowledgeable and has lots of experience and seems very passionate about his work. Any gym you go to you will have same crowded issue it's LA get with the program long lines long waits.
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October 2023 by May Jones
Terrible terrible terrible. Do not recommend this small gym. Bad management. Over crowded, I would pay extra 10-15 bucks a month for a better gym . New gyms in pasadena.
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October 2023 by J V.
Been coming here to this gym for over a year and I can't tell you how satisfied I am with my personal experience here. The staff, equipment, vibes, people, and plenty of parking! Always feel welcome coming in.Just an amazing gym and staff members like David, Abril, Jose, Kris, and Devon!
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October 2023 by James H.
Overall the gym is alright, has all your basic necessities for a quick workout. Jocelyn at the front desk has great customer service, I came in and canceled my old membership to activate an active and fit membership. She took care of my request quickly and efficiently.
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October 2023 by Luis M.
Staff is friendly but this gym is just way too over crowded. Can't go in the mornings because nothing is open and definitely can't go at night because there is no where to walk. Like I said, staff is friendly and it's a nice gym but just too crowded
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September 2023 by Christopher Carson Smith
This company just tries to rip you off. During the pandemic I tried to cancel my membership. Couldn't go into the store, so I called corporate. Said they would figure out how to cancel my membership. When I could finally go in, I went in because corporarte never cancelled it. They told me I had to call an 800 number, which I did. I found out now, 3 years later that it was never cancelled. Just called to cancel, where they told me I had to email a third party to cancel. The only reason to make it this hard to cancel is because they want to keep stealing your money instead of just cancelling. Buyer beware. Also worth noting it's too crowded at this location so it's hard to get any time on any of the machines or benches. Total trash company.
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September 2023 by Andre Patatanyan
Regret getting into contract with them. Parking is great but the gym is overcrowded and overpacked, they signed way too many members for an itty bitty gym. There are lines for all the good machines
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September 2023 by Anto R.
Excellent customer service!! I had a problem with my membership and they really helped me. They were very understanding of my situation and the District Manager Jose Villa was very kind! I totally recommend this gym.
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September 2023 by Harry acc
I like this gym a lot, has good parking and nice employees. But almost never get a chance to work on the machines or will take few hours. Bunch of kids are working out together in groups , not giving the opportunity to other customers to work out, I m very disappointed on that part, the the management Has to really think about limitations for signing up new customers.Thank you.
