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July 2024 by M H
I had the BEST EXPERIENCE HERE!!! Josh J was the kindest, most supportive, coolest guy! He helped me with everything and even hyped me up!!! He's amazing, I can't thank him enough
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May 2024 by Juan Primo
The FedEx company is useless, it has no experience in package deliveries, they go to the wrong buildings, it is stressful.
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May 2024 by Akhil K
Drop-off was quick and easy
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May 2024 by Mari Baigorria (Mari)
Tried their printing and binding. Quick but sloppy job. They creased all the pages and then did the binding on the opposite side. Now you have to open my portfolio and read it from back to front to stay in order
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April 2024 by Steven Chandler Sr.
Always helpful and prompt assistance when needed. Print center is sometimes busier with college students and their homework. Easy access and amenities for seniors too.
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March 2024 by Taoran Zhao
Avoid this location at all cost.After I dropped off my package, they never shipped it out. My high-value package just mysteriously “disappeared”. Now I have to file a claim with them to get my money back. What a shame!
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March 2024 by sanika newaskar
They overcharged me and took the worst passport sized photo ever!
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January 2024 by Gene Klotzke
It's was fast service
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October 2023 by Emily Chen
The employee sent the incorrect customs form for international shipping, caused package to be delayed, and I had to fill out another customs form on my ownI was trying to send a gift to a friend and Fedex called the gift recipient instead of me to pester them about the incorrect customs form; there was a ton of back and forth over email just because the customs form was incorrect
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October 2023 by Miqdad “Mickey” Khorakiwala
The employees show no enthusiasm and make the customer feel like a burden. I went with a large package and wanted it bubble wrapped for transportation and the female employee today was unprofessional and rude. She had no motive to work and seemed to be dissatisfied with her job which reflected in her mocking tone. She made my requests seem like an impossible task. Then when I asked if I could pick it up at a later time, the employee said that we cannot store your package this is not what FedEx is. It seems they don’t even know what their job is.
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July 2023 by HoodAbdul AbdulHood
Excellent customer service and as I remember that thier number one priority. Great location for ordering things lime a custom stamp. Photos to come..
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May 2023 by Nysha May
I would first like to start off and say I truly hope Benetta (apologies for the misspell) receives the recognition she deserves, our interaction might have been only a few minutes short she still ensured the matter would be resolved before departing from the premises. She was faced with an actual customer scenario and handled it with compassion and diligence, not many employees know how to handle such situations. Which brings me to my complaint portion, the gentleman with the glasses that was assisting another person DID NOT handle the situation in a professional manner he saw the item and immediately stated oh this might not be possible to ship, we might not have a box that size to ship etc. etc. yes he was assisting another customer but to ultimately say we might not be able to ship it for you is poor customer service. lAs someone who has worked in retail for over a decade NO consumer wants to be turned away when needing help, maybe a refresher course in customer situations is needed because his entire energy was just bad.
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May 2023 by Andelka Sarancic
I went here to take passport picture. The quality of the picture was awful!!!!! Then I contacted their customer service and they said they can't do anything about it. I will definitely NEVER come back to this place!!!
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April 2023 by Alicia Zabalegui
They sent some important documents required for graduation to a company in Culver City. The company says they never received them (the person FEDEX says signed the package doesn’t even work there) and FEDEX says they have been delivered (I’m guessing they delivered to a different address) Now I cannot graduate until my government issues new copies. FEDEX will take no responsibility about it. They won’t even assume the cost of issuing new documents? Why do they even have an insurance? Will never again ship anything through them, there are hundreds of other shipping companies out there.
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March 2023 by Sandra Shim
Jesse was so helpful, patient, and friendly! He helped me with an international shipping, tried his best to find the best solution for me, and made sure everything was right:)
