-
March 2024 by Kiara H.
I had a great experience renting a car here after some drunk driver totaled my ride! Shoutout to Patrick Abney who has great customer service skills and took care of me!!!
-
February 2024 by Giorgi Tartarashvili
great service. Jose was very helpful. Cars are in good conditions. Smooth booking and return
-
February 2024 by Lauren Clark
I had a great experience renting from here! Pick up and drop-off were fast, quick and easy! Very grateful for the service and absolutely will be using y'all again. Thanks so much!!
-
January 2024 by Andy Vidikan
helpful agents at work.
-
January 2024 by Tadeo Gonzalez Ilarde
The customer service is always superb at Enterprise from the very beginning (Ely?), all the way to the return with Colin B. Both times the employees were thorough and customer-centered. This is the reason why I only rent from Enterprise.
-
January 2024 by Ross Tauru
Waited 40 minutes for a pickup and called twice to confirm it was coming. They even said the car was coming. Never came and had to call an Uber myself.
-
January 2024 by Dave Gordon
Enterprise has always been a high quality efficient operation, and it really helps to know how things work as policies frequently change. Be sure to ask good questions. This is a very busy location and very tight on space but employees are professional and helpful making for a great experience.After the Covid-19 Pandemic, a lot has changed. For example, no more after-hours car drop-offs, a major inconvenience for some people.
-
January 2024 by El Gato Feo
GREAT PEOPLEGREAT SERVICE!
-
December 2023 by M. Ben Nicolas
Great customer service at the branch on Hillhurst and the 24 hour dropoff on Brand in Glendale. Its great to have option to be able to dropoff cars after hours, especially on weekends
-
December 2023 by Donna Williams
The policy pretaining to using one credit card sucks. When there more then one party renting car for a trip. It does not make sense to having one card to pay the total . I have been a customer for 20+ years
-
December 2023 by M B.
Avoid! They notified me months after I returned a car with photos of damage that was not caused by me, then demanded that my insurance company pay immediately. When I initially returned the car and they inspected it, they said there was no issue. Be very careful to take photos of your retuned car. In the reviews you'll see they have a long history of false claims and sketchy billing. As someone else said, this place needs to be shut down for illegal activity.
-
December 2023 by Jennifer Anderson
Zero - 000000 stars :(Update: Enterprise is still Abandoning Large Vehicals here :( I Replied to thier resonce, and they have not respondeded :(I would actually give them a Big 0 NO star rating if possible. They continually abandon large vehicals for weeks at a time on residential streets, burdening the residents neighboring the business. And when you go ask them about moving the vehicals they just laugh or are rude. And continue to abandon the vehicals. Unneighborly, unprofessional, and entitled
-
November 2023 by Stacey Whitmire
I needed a quick rental as I had had a very minor fender bender that I wanted fixed, and was surprised when the auto repair shop could take me in immediately. I worked with Colin at enterprise and from the beginning through drop off of the rental and check out, he made the process easy and pleasant. Very much appreciate it!
-
November 2023 by Mary Cuevas
I was dealing with a difficult car repair and Stacy made my car rental one thing I didn’t have to worry about. I was supposed to pick up my car and when I went to get it and return my rental my car was not fixed. I had to call last minute about not returning and Stacy was so nice and reassuring told me not to worry just keep her in the loop and she would make this one less thing I had to worry about. It’s people like Stacy that keep me coming back to enterprise and recommending it to family & friendsStacy I can’t thank you enough for taking one big worry off my plate during a very troubling timeThank you Mary Cuevas
-
November 2023 by Cole Chandler
I had a very easy and straightforward experience with renting my car. In particular, I wanted to recognize Joshua for excellent customer service and helping me resolve an issue that I thought would be a big deal in like two seconds.