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April 2024 by Walter Garcia
Vegetarian options: Salads
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April 2024 by Henry Garcia
The chicken was grilled to perfection. Not too dark. It was tasty!!!
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April 2024 by Viv N
by far the WORST location. they just do not give af. i ordered on the self order and they threw half my order in a bag. forgot salsas, chips and salad dressing then looked at me like i had four heads when i asked for what i ordered. highly prefer west hollywood or santa monica. this location is terribly managed.
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April 2024 by Diego P
Polo loco surpassed all my expectations for my family and
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April 2024 by Alicia Villla
Customer service here is always great. The staff are super friendly and the food is yummy every time especially their double chicken tostada. I love coming to this location and I’d recommend others to try it out!
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March 2024 by Alicia V
Customer service here is always great. The staff are super friendly and the food is yummy every time especially their double chicken tostada. I love coming to this location and I’d recommend others to try it out!
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March 2024 by Egg
The food was very tasty and yummy. Service was on
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March 2024 by George Hernandez
I will always go here. My favorite pollo
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March 2024 by Tipzzzyyy
Excellent place to eat , and even more convenient now with the kiosk , sure it is a lil slow for people that are new to it but it does speed up the process for someone like me that uses technology.Parking: Lost of spaceWheelchair accessibility: Wheel chair friendlyy
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February 2024 by Diane Atkinson
Fantastic, Excellent Service. New Item's on Menu AlsoParking: Sepulveda and National - WLAWheelchair accessibility: The Door is Difficult To Open
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February 2024 by John Alcala
The only downside of Pollo loco is that they did away with their salsa bar. I really miss that and is why we no longer go there. Back in the day we'd go at least 3 or 4 times a month to eat in but I haven't been back since they quit the salsa bar. I don't like having to beg an employee who is clearly reluctant to prepare more of those little demonic cups that hold two bites worth of salsa. I stopped by recently because of a new job and it's the closest place to eat. This problem has nothing to do with this particular location, rather it's a problem with every place that has done away with salsa bars after the fake pandemic (aka the cold virus).
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February 2024 by karla prado
Great service!
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February 2024 by KOFI YANKEY
The chicken was good, and the staff were very friendly and accommodating!Parking: Parking isn't bad, however the ma8n area can fill up during "rush hours". However, there is a lot of underground parking.Wheelchair accessibility: Yes, it is. There's even an elevator in case you park underground.
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February 2024 by mary anaya
What a great team work they have, love it ,Thank you .
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February 2024 by Ronnie W.
I was so happy to come back to my old neighborhood here it's been over 20 years and I saw El pollo loco which was not there when I lived there. I walked in to a clean establishment not like some of the El pollo loco's and all the employees were friendly Especially my Hero Henry he totally exsudes what Great customer should be. He was kind and patient. So just genuinely helpful. Keep up the good work guys. The crew on Sepulveda and National are the best.