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March 2024 by Brenda
El Pollo Loco, you are the biggest liars in this business don’t post online that your business is open at 9 AM and then your door that your business is open at 9 AM and when I’m at the drive-through it’s 903 no one answers I called the establishment Monica answers and stays that she will be open in five minutes so basically you’re open at 9:10 AM when Monica answer the phone, she seem to be in bad mood it makes me feel unwelcome like I’m just asking if you’re open since it says 9 AM and it’s 905 and no one‘s answering in the drive-through, so why are you even bother about that and why do you pretend not to hear me saying hello hello hello like don’t show up to work with this attitude people eat they don’t need your attitude on top of you lying about opening a 900
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February 2024 by BRANDON TEC
THE DRIVE THRU IS THE KEY. EVEN WHEN THERE IS A LINE IT MOVES FAIRLY QUICK. GREAT SIMOLE WAY TO UP UOUR PROTEIN QUICKLY. I THINK EL POLLO LOCO IS ALWAYS UNDERRATED AND LOOKED OVER. I JAM ON THE DOUBLE CHICKEN SALAD OR DOUBLE CHICKEN BOWL.GREAT…. NOW I JUST MADE MYSELF HUNGRY. ?
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January 2024 by Chris Hughes
Barely any meat! I’ve been twice in the last month and the quantity for how expensive it is is horrible. Worst pollo loco.
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January 2024 by Elyment Kattie
Please pollo loco get the time right . Always come to this location it’s passing my job so it’s easy I spent about $13.05 times a week times a month maybe around $240 a month. I passed his location when I placed my order. They always asked me to wait five minutes outside because they’re never ready and I never have an issue with it. I mean you know by 908am I’m already out of there heading to my job so it worked out but today it was different an employee name Mary ready and I never have an issue with that. I mean you know by 1008 I’m already out of there heading to my job so it worked out but today it was different employee name mary and I mean I get there at 9:03 AM I’m being courteous you know I don’t wanna show up at 9 AM. I know 100% of the time they’re never ready so it’s 903 you know And The employee mary tells me to wait five minutes and I say yes but then she says no you gotta leave you gotta leave the whole place for five minutes and come back in five minutes and place your order in five minutes. Seriously so disrespectful for my time for my money out of the 1000 million places to eat in LA I choose El Pollo Loco. I love El Pollo Loco but you know what stay with mary stay with the time never been right stay with 10 minutes before opening wrong time. I don’t know Pollo Loco you disappoint me. I’m never going to any of your establishments. I’m right now heading somewhere else. I don’t know finding a new place around here. Have a great day, so disappointing to have employees asking you to leave and come back like what come back next day
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January 2024 by jose castaneda
I couldn't taste the food because the security started smoking marijuana with another person who saw it next to the door and when they opened it the smoke came in. I told the manager, she came out and they moved but I had to throw away my food because I was It made me nauseous. Thank you. I hope you do something since we are going to taste the chicken. Thank you.
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December 2023 by wilson okpoto
I came here yesterday to purchase the 2 meal special that comes with 4 pieces of chicken ( which was dry and hard ) 2 side orders ( was ok ) 2 salads ( was ok ) 4 flour tortillas ( was fine) and 2 churros ( which was like sandpaper ). They must've gave me the old chicken instead of giving me fresh chicken right off the grill, they had the order in too fast so everything was cols and HORRIBLE. I don't think I'll eat at ANY EL POLLO LOCO. The grocery store has better chicken!
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December 2023 by Teresa J
Food was great. Service was amazing and fast. It's always super busy, but the team is faster. No wait time to get your food even though it's busy. Super small to dine in. But clean.Parking: Location is a plaza so it's always busy. Parking is a bit difficultWheelchair accessibility: Not that many handicap spots
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December 2023 by Kacie Parente
How can you argue with eating a healthy meal. About 7 years ago my husband and founded Salad Quest. It's not the Holy Grail but you might live longer. El Pollo takes EBT and coupons. The food is always fresh. Go before or near 11a.m. no wait. Hubby on most Sundays (family day for us) wants El Pollo I'm OK with him not wanting my cooking. Lol. Day off of cooking and dishes. Price is very affordable. Enjoy and get healthy! KVegetarian options: This is a chicken place! So vegetarian fare is customer generated mostly.
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December 2023 by Hugo Arias
The 2 shells meals I got barely had any beans and rice it seemed more like a salad.the cashier maria z also had a bad tone in taking my
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December 2023 by A L
This is the worst Pollo Loco I have ever been to. This is not a review on the food, it's pretty much the same across the board flavor-wise.Anyways, I got the Double chicken tostada salad (my fave), barely anything in it, filled MAYBE halfway and they didn't even give me the dressing. I also got a combo ( which gets a soda, chips and salsa) they didn't give me the chips and I went back in to get it and had to go through a back and forth convos with two people????
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December 2023 by Manlio Chavez
This is the first pollo loco where no one paid attention to my request.They didn't even called when my food was ready.when I complain with one of the servers. They responded that if it was my fault. And the manager acted in a very wick way with lack of professionalism. The food was bad cooked. And cold. The place completely derty.
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December 2023 by Rahsaan Tariqu
Police came in and arrested someone.Plus, when they walked in 8 deep with their guns drawn, they made everyone leave.
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November 2023 by Dave M.
I just bought a Double Chicken Tostada salad and while I started to eat it the lettuce was wilted. Who knows how old this salad was. Not good. This be my last time I eat at this place. Look at the stars just 1.5 very bad. Veronica sold it to me she knew it was old but sold it to me anyway. I bet the Manager tells the workers to do this. Hope I do not get sick.
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October 2023 by Jason G.
Let me say, the mere fact that I created a yelp account just to leave a review about this place should say it all. 408 E. Washington Blvd., Los Angeles, Ca 90015. Southeast corner of Main and Washington I bought a chicken tostada salad. They only give you ONE creamy cilantro sauce (I guess I should be grateful it was the big one and they actually filled it all the way up) and had the audacity to charge me for another one. Then the pico de gallo was full of tomatoes. NOT ONE ONION, but I may have seen a spec of cilantro. They gave me two of those and two verde sauces. They refused to sub a creamy cilantro sauce for the damn near can of tomatoes and verde sauce. Oh, if you're curious, it's 40cents +tax for an extra sauce. And not one napkin. RIDICULOUS!!!
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October 2023 by promo deals
Forgot multiple items on my order. Trash service.
