-
March 2024 by Ruth Gordon
I received an arrangement for my birthday, yesterday, from my dear sister. Unfortunately, today, the strawberries are rotten and the melon is tasteless. Such a waste of money!I definitely would not recommend ordering anything from this company.
-
February 2024 by juan carlos garcia zavala
Excellent place..Great Attention and ServiceExcellent Quality in All their products...I highly recommend it. Suggestion place your orders in time.
-
February 2024 by Ronna Sorenson
This was the worst experience I have ever had from a delivery company. I made the order on the 13th at 11:00 am for a delivery on the 14th. Plenty of time! When it wasn't delivered by 5:00 pm, I went to the tracker and it said they had received it but hadn't started "crafting" the order! So I tried to call the number of the store which took me around and around and I was not able to talk to anyone about the timing of the delivery. Then I saw it change at 6:30 pm to "crafting" the order, so I thought maybe, just maybe, it would be delivered by 9:00 pm. But NOPE.....never changed to "out for delivery" and was NEVER delivered and I was NEVER contacted by anyone from the store. Even this morning on the 15th it still says "crafting" the order. DO NOT ORDER FROM THIS LOCATION ON BEVERLY BLVD IN LOS ANGELES!!! I will never use them again.
-
February 2024 by Ace C
They never answered the phone. Called at different times, was on hold for over and hour each time. 7:30pm and status says they are making the item, and this location closes at 8pm. I've asked for a refund. Do not order edible arrangements, especially from this location.
-
February 2024 by dena robbers
I have ordered from this store since my Son has lived in LA. This year they completely forgot about me and just threw together something. The pineapple look like dog bones, and he didn’t get the order until 8pm. I’m very disappointed and frustrated. I called customer service and they don’t care. The people are very rude and just don’t care.
-
December 2023 by C G (CMG)
I’ve ordered from Edible Arrangements all over the US this one by far is the worst! No one picks up the phone, no update on your order and I got my order. Past closing time. It was a headache trying to make this delivery
-
December 2023 by Carissa Ver Steeg
I ordered a bouquet of flowers and chocolate covered strawberries to be delivered to my best friends office on her birthday. The order showed up and they delivered a balloon and a teddy bear. NOT what I ordered.
-
October 2023 by Dylan Carvajal
Order is still not there when I was told it’d be deliberated around 3pm. It’s 3:47pm. I was told i’d get a call regarding the status from the supervisor at 3:26pm. I asked him to kindly tell me if it’d be past 3:45pm due to the sensitivity of the situation. The order still isn’t there and it’s near 4pm and they never answer the phone, i give up. I spent a good amount of money on this gift too. Now he’s over it. Thanks Edible Arrangements. Very not considerate and disrespectful of time. Update it is not 6pm and never received a call and they’re closed. You guys will be prompted to respond to me shortly.
-
October 2023 by Scott Lykins
Terrible place, called in for an order and waited an extra 30 minutes so missed my lunch break completely. Steer clear of here very unprofessional and unorganized.
-
July 2023 by Rod M.
Everything was delivered fresh! One of the apples were a bit rotten but thats ok! Im happy with the quality of the entire dessert all in all. Highly recommended!!
-
July 2023 by Jose A.
Too expensive for arrangements for the smallest pieces. Just do it at home. Or YouTube on how to do it at home.
-
June 2023 by Sandy E.
Worst experience ever, first and last time placing an order at this location. I have been calling them since yesterday, no call back, no one picks up the phone, So frustrating!!! Never again!!
-
May 2023 by Linda T.
This is the first time in my life that I cannot be with my mom for her birthday. Because I know she would prefer fruit to flowers, I ordered three business days in advance of her birthday. I asked her to wait at home to receive her delivery. It's almost the end of the day and she hasn't received anything, so I log in only to discover that my delivery was CANCELED without any notification whatsoever. So, now I look like an a**hole; like I've forgotten my own mother's birthday. This is SO UNPROFESSIONAL and the cherry on top is that I can't get anyone on the phone to find out why my order was canceled, just some lame voicemail after being left on hold forever. Worst service ever and terrible way to do business.
-
May 2023 by Marie Ramirez
They do not pick up the phone. It just goes for voicemail for days now.
-
May 2023 by Lincoln W.
A big and mighty thanks to Ms.Reema,Ms.heather, Ms.stella and the rest of the staff at edible arrangements in Pearl River, for their professionalism, superb customer service, and creativity with their products..!Well done to you all..!You guys will be internationally known here for you products here in London, England, UK.. Thank you once again for all of you help..Lincoln from London..
