-
March 2024 by Rian G.
If you only knew how helpful, smart and wonderful Edward is you'd always bring you car here for service! He has consistently kept us rolling year after year!! The best in Los Angeles!
-
February 2024 by Kamran Karimi
Great shop, friendly, honest, cost effective.
-
February 2024 by Gia
There is no better auto shop in LA..... P E R I O D. I've been going to Eddie for YEARS. EVERY TIME I have stopped in he's given me excellent service, fair prices and accurate advice.UNHEARD OF: The last time I stopped in Eddie literally scanned my diagnostic and told me my issue was still covered under warranty. I told Eddie my warranty was expired. He told me my specific issue WAS covered for longer than other issues.Long story short, he sent me back to the dealership and I was able to get everything fixed- and covered.ITS IMPOSSIBLE TO FIND A MECHANIC AS HONEST AS EDDIE IN LA. He could have charged me an arm and a leg.This business helped me for YEARS with multiple old vehicles that needed TLC. They know what they are doing. GO THERE.I ALWAYS trust trust, I recommend E & M to everyone...
-
January 2024 by Jackie Jones
I would give 0 stars if possible. Both of these photos were taken 12/19/23. I went here first on 11/18 to have my car fixed so it would pass a smog check, Edward (scam artist) charged me $300 to "fix" a sensor and told me the car would pass the smog, I went the next day for smog check and my car did not pass. Then I asked him to fix my check engine light on 12/27/23 which he charged me $910 for and when I got the car back surprise, the check engine light was still on. On the 27th I came in with a spare tire on (unrelated I had AAA put that on) and for some reason beyond me he asked to see my tire so he opened my trunk and moved the tire that was in there "to make it easier to pull out" which caused my whole trunk to become blocked and unopenable when I was at my tire appointment yesterday 12/28. After calling him yesterday, he told me to come into his shop and he would open my trunk, when I asked how he refused to tell me and replied "Don't worry about it, I will open" so I had to miss my appointment and miss work to go back to his shop today and have him fix what he broke when he was not supposed to touch my trunk in the first place, let alone move thing around. When I arrived today, clearly upset because he ruined my trunk so the key fob and the interior button lock didn't work, he told me that I needed to calm down or he wouldn't work on my car when he insisted that I come in. Understandable, but then he tried forcing the trunk open so I had to ask him to stop because he was going to break the latch mechanism (please see the photo) and I googled how to open the trunk in this situation, which led me to find an emergency latch to open the trunk that can be accessed through the back seat. When I asked Edward to go in through the backseat he refused and started taking a phone call while walking away while being very rude and dismissive to me. I came to him based on a coworker's recommendation because I am new to the state but I have spent over $3,500 here since moving to LA in November just for him to have not fixed any of these so called "issues" he has been finding and stealing my money. If you want to be taken advantage of and scammed out of thousands of dollars, especially if you're a woman, you should come here. If you want someone actually trustworthy and who actually knows what they are doing, I would highly recommend you keep searching. Edward is the WORST mechanic I have ever had the displeasure of meeting, I have had to go through my bank to get the money back because he refuses to issue a refund or complete the services as charged and most recently file a police report with LAPD for property damage to my car for what he did to my trunk when I never asked him to work on or touch my trunk initially. I can't describe how much I loathe this place, I left today crying and of course Edward didn't care he was more concerned with my tone than being a respectable business. I hope he loses business over this, I will be telling everyone I know not to come here as they just take advantage of and scam women. I have a video of him actually pounding on my trunk from today as well (another example of him not knowing what to do) that google won't let me upload.
-
December 2023 by Jackie J.
I would give 0 stars if possible. Both of these photos were taken 12/19/23. I went here first on 11/18 to have my car fixed so it would pass a smog check, Edward (scam artist) charged me $300 to "fix" a sensor and told me the car would pass the smog, I went the next day for smog check and my car did not pass. Then I asked him to fix my check engine light on 12/27/23 which he charged me $910 for and when I got the car back surprise, the check engine light was still on. On the 27th I came in with a spare tire on (unrelated I had AAA put that on) and for some reason beyond me he asked to see my tire so he opened my trunk and moved the tire that was in there "to make it easier to pull out" which caused my whole trunk to become blocked and unopenable when I was at my tire appointment yesterday 12/28. After calling him yesterday, he told me to come into his shop and he would open my trunk, when I asked how he refused to tell me and replied "Don't worry about it, I will open" so I had to miss my appointment and miss work to go back to his shop today and have him fix what he broke when he was not supposed to touch my trunk in the first place, let alone move thing around. When I arrived today, clearly upset because he ruined my trunk so the key fob and the interior button lock didn't work, he told me that I needed to calm down or he wouldn't work on my car when he insisted that I come in. Understandable, but then he tried forcing the trunk open so I had to ask him to stop because he was going to break the latch mechanism (please see the photo) and I googled how to open the trunk in this situation, which led me to find an emergency latch to open the trunk that can be accessed through the back seat. When I asked Edward to go in through the backseat he refused and started taking a phone call while walking away while being very rude and dismissive to me. I came to him based on a coworker's recommendation because I am new to the state but I have spent over $3,500 here since moving to LA in November just for him to have not fixed any of these so called "issues" he has been finding and stealing my money. If you want to be taken advantage of and scammed out of thousands of dollars, especially if you're a woman, you should come here. If you want someone actually trustworthy and who actually knows what they are doing, I would highly recommend you keep searching. Edward is the WORST mechanic I have ever had the displeasure of meeting, I have had to go through my bank to get the money back because he refuses to issue a refund or complete the services as charged and most recently file a police report with LAPD for property damage to my car for what he did to my trunk when I never asked him to work on or touch my trunk initially. I can't describe how much I loathe this place, I left today crying and of course Edward didn't care he was more concerned with my tone than being a respectable business. I hope he loses business over this, I will be telling everyone I know not to come here as they just take advantage of and scam women. I have a video of him actually pounding on my trunk from today as well (another example of him not knowing what to do) that yelp won't let me upload
-
December 2023 by Charlotte Rivers
Edward is by far one of the nicest people I have ever met. He is fair with prices and fixed my car to where it is running better than before I took it to him. I would recommend him to anyone who is looking for a good mechanic that does quality work and won't rip you off. I found my 'mechanic.' :-) 11/08/23
-
November 2023 by Stacey C.
Edward is wonderful! My radiator hose went out while driving to an important appointment. I am not from LA so asked the tow truck to take my car to somewhere he can recommend. I got really lucky! Edward had my car fixed within 2 hours at a very reasonable price. He is also super kind and gracious!
-
June 2023 by Flora Santiago
Ask for Edward he's great! Good service great prices.
-
April 2023 by Eric E.
I own a 2003 Honda Civic with 400k original miles and I wanted a mechanic who had the soft touch. After calling around, I landed Ed from E&M Auto and I'm glad that I did. Ed is reliable and will give you his honest opinion on repairs.
-
December 2022 by Joseph C.
After being told I needed a 9k transmission job I went to these guys for a second opinion. Edward diagnosed it as a simple computer reset. He could have taken my money but instead told me my transmission was just fine. Highly recommended!
-
August 2022 by Georgena Economou
Ed Melo is an amazing owner. He is always diligent. He is a man of his word. He helped me out with my car countless times. I trust him with all my vehicles and I wouldn’t go to anyone else.
-
August 2022 by Aspen Timberlake
Having your engine light come on is never a good feeling. I gave Edward a call and he quickly responded and helped me get my car in the same day & fixed. Thanks so much Edward!
-
July 2022 by Aulden Dion
Great mechanic, actually helped me with a pre-sale inspection and it was obvious he really cares about his customers and even advised me about how to ask the seller to take money off the price and gave an accurate estimate of how much minor repair a car of that age would require. Since those tune ups, I haven’t had a single issue. We love Edward and recommend him to everyone!
-
June 2022 by James J.
Found my new mechanic this place didn't charge me crazy labor like other places. Very nice owner I'll be back!!
-
May 2022 by Riley Tibbits
Fast turnaround, good prices, and friendly service. Pretty great
