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September 2024 by Sacha Padilla
Dr. Webber is super nice. My dad just became a patient and I am super happy with the doctor’s knowledge and bedside manner. UNFORTUNATELY his front office staff is RUDE, UNPROFESSIONAL and leaves much to be desired. We tried doing a video call and I was having trouble turning on the camera for their video platform. His receptionist was rude, rolled her eyes, huffed and puffed and was just unpleasant. Every time I call over to the office, I am treated as though I am being a huge inconvenience and it is totally unprofessional. The front of the office staff has no business working there. If Dr. Webber was not such a nice man, he would have fired them long ago. They are taking advantage of him and abusing patients. I hope something is done to at the very least replace their attitudes.
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August 2024 by BRENDA C
Been a patient for about 7 years. Never had issues until today when a receptionist literally said I'm not the only patient they have more patients to deal with. All because she was making me call different doctors to see who will answer my call to make an appointment for therapy. That's their job, not mine. And this customer service person was rude and literally sigh over the phone in frustration. I'm beyond offended and disappointed
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May 2024 by Harris Mayer
Doctor Webber is a kind and quality doctor. THAT SAID, seeing him is not worth dealing with his front office.
A truly, truly, truly unprofessional and uncaring bunch. They are unorganized and inefficient. Worst of all, as mentioned in other reviews, they will LIE to cover up their tracks instead of simply apologizing for the MANY, MANY mistakes they make. Infuriating office filled with people who don't have the front facing skills or aptitude to work as WalMart greeters, much less medical care professionals.
Confounding how Dr. Webber does not deal with his truly incompetent staff. If you are considering Dr. Webber as your doctor I suggest you RUN to literally any other office.
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March 2024 by Mainy J J
Had an appointment Jan.28th and it’s now March 14th and the referrals still have not been sent. That should speak volumes for the rude staff in the front. They refuse to take any respite have any empathy and act as if my health is not important. They hung up on the medical group agent who I had call because they are rude to me as the representative from the Regal medical group soon found out how mean rude and UNPROFESSIONAL they are. The crazy part of it we’re ALL OF THEIR LIES! I was told first the referral person would call me (NEVER HAPPENED), then was told they were waiting to get enough patients to schedule the ultrasound technician in office (SUPER WEIRD), then I was told they would call the imaging doctor and make the appointment for me and call me back ( how, when they haven’t even submitted the REFERRALS), now two months have passed and they are mad at me??♂️??♂️…MAKE IT MAKE SENSE ?! Dr. Webber was amazing but I know longer feel safe going to a doctor who has a staff who uses RACIST MICROAGGRESSIONS front desk staff who throw out the word “THREATENED” like the brown versions of Carolyn Bryant Donham (Look it up!)
Update: It is now March 15th and still NO APOLOGY!!!! Rude and UNPROFESSIONAL!
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August 2023 by Garrett Strommen
Dr. Webber is a great doctor. I use him for my yearly physicals and for anything that comes up. He really takes time with you and he’s a great doctor for helping you stay healthy and addressing and any concerns that come up.
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January 2023 by Austin E.
I love Dr. Webber and so does everyone I know who already went to Dr. Webber when I needed a pcp. I've had major ups and downs and he's always been thorough and empathetic, considerate with everything from convenience to cost, when it comes to referral or meds. He has been my primary care physician for 12+ years. We have moved several times but we kept Webber! Worth the drive!
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October 2022 by T Bone J.
First sign this might be a quack doctor: The building he's in on Los Feliz Blvd. is extremely run down. Half the letters in the name on the front of the building are missing. Kind of scary.Second sign this might be a quack doctor: I walked in without an appointment, as I had some kind of flu bug. (Yes, I should have called first, but I was in the neighborhood.) Woman at reception asked me some questions and asked for my health insurance info. She then says the doctor is booked, he cannot see me this afternoon. I referred to the waiting room and said "There's no one here." She said they're in the rooms. I looked down at the sign-in sheet in front of me, and there were only 4 people who'd come in this afternoon, all before the time I was in there, around 3:45pm. So she was lying to me. And didn't even bother to ask the doctor if he could see a walk-in. Unbelievable.Clearly, this is a doctor who sees as few patients as possible, because perhaps that's just enough for him to survive. Doesn't make sense, but I'm guessing he's retirement age or thereabouts. On my ride back down the rickety elevator, it reaches the ground floor and the doors don't open. 5 seconds later, they start to open and jam. Then another 5 seconds and the doors finally open. Yikes. Only a matter of time before someone gets stuck in this run-down elevator and building. I will NEVER see this doctor. I will have my insurance company re-assign me to a different one.
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September 2022 by Sarah Scott
You’ll wait 2 months to get in then they’ll lose your appointment
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July 2022 by Nia Pearson
I tried to make an appointment with this Dr Webber several times and besides the fact that the answering machine answers the phone for 20% of the day, the receptionist is unbelievably rude. I am not sure why any doctor would have the absolute worst customer service unless they are trying to retire and not looking for any new business.
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July 2022 by Felipe rosales
Great doctor. Dosent sugar coat anything
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April 2022 by Drew B.
Dr Webber has been my primary physician for almost 5 years now. I met him after my previous primary moved into cardiology and I was worried I wasn't going to find another doctor that I liked as much. But over the years Dr Webber has become a trusted advisor and expert healer. He helped me through a particularly scary cancer diagnosis that luckily we caught early and now everything is fine. His relationships with other top Doctors are fantastic - those perfect referrals were one of the reasons that scary experience went so smoothly. Now he's helping me stay in top shape to enjoy these amazing years I'm so lucky to have.
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December 2021 by Pablo J Padilla
Dr Doug Webber had been my doctor for 6 years and he was amazing! I highly recommend him! He is inquisitive, a good listener and very knowledgeable. He helped me with my anxiety, back problems and helped me to become a healthier person by choosing a more productive lifestyle.
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November 2021 by Linda R.
I've been a patient of Dr. Webber's for over five years and he is one of the best doctors I've had. He's thorough he's compassionate, he's caring and most of all he will work as hard as he can to help you get answers and treatments for your health. He also cares for my husband, and he's been caring for him for over five years. for Dr. Webber and his staff!
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October 2021 by Mary A.
Dr. Webber is very knowledgeable, professional and attentive. He is my mother's primary doctor and even when she was hospitalized with COVID-19, he still visited her at the hospital and continued to call and see how she was after discharge. He is thorough and takes his time with each and every patient, he doesn't rush your care and the office staff are very friendly as well.
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September 2021 by X H.
Dr. Webber has been treating me and my wife for 15 years. He is an excellent physician, former Head of Medicine at Glendale Memorial and deeply respected by other doctors throughout the city. He has treated us through the routine issues of life, as well as in emergency situations, when one of us was in the hospital with a life-threatening condition. In every case, his care and care management have been superlative, considerate, attentive, and deeply caring. At the end of the day, this is what matters most. Dr. Webber in one of the few remaining quality single-practitioner practices I know. The profession is such that doctors have been forced into multi-doctor practices, where patient care takes a back seat to patient volume. It's sad, but true. Webber stubbornly refuses to submit, preferring to spend the time with his patients that they need. It's old-school, but consistent with the highest level of care. The downside of a small practice can be the issues that others complain here about. A smaller staff means less efficiency, and yes, it is sometimes frustrating to get Rxs filled correctly and test results in a timely fashion (although things are improving of late). How those issues of convenience weigh against experienced, quality care is up to you. I prefer the latter. I want to live a long time, and if some of that time has to be spent sending an extra email or making an extra call, so be it. Easy trade off for me.
