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September 2024 by 桜間榛名
I have been to this place twice and didn’t have good experiences. The first time I went to pick up a pair of platform shoes, and I wore them back home to test if they are walkable. But the platform broke once I got home. It was like about 15 minutes of walk. The second time I went to pick up a dress, but the staff at counter gave me the wrong order with the wrong name. I have to turn back to the store to inform them. The staff there is very unprofessional
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September 2024 by Kacee Wilson
This store had a really good selection and employees were helpful in finding what I was shopping for and more.
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September 2024 by F “LUCIFER” U
Finally came to visit the store! You can find your way through the store easily. The staff is everywhere in case you need help at any moment . All their platforms will be displayed on a wall. They have a little section on top with more things. Got hand bags and backpacks by the registers. You can always order online and just go pick it up at the store All the staff was helpful and friendly. Street Parking, so good luck with that.
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August 2024 by Sjaak Hofwegen
Topattractie! Te gekke winkel. Zeker de muziek en de geluidinstallatie.
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August 2024 by Elena Semenova
They are liars … saying that promos for everything but than saying , no it’s not … poor knowledge of legal responsibility for they claims . And like to mislead customers
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August 2024 by Beautiful Vermillion
I places an order and changed the adress and some how it was flipped? Not even ten mins later Im told it can not be change it wth?! I've never had this issue I also payed for over night If my package is not here by today Im going to give my bissness to Badinka or Rave Cuties and never buy from here again!
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August 2024 by Minh Sang Hoang
I bought items online from Germany, i have to pay returning shipment fees myself. Then they promised me to give me a refund but with 15% deduction. Such a blood sucker!!!!! Don't buy em even their items are trendy but it's not that worthyyyyy. They are the worst company ever
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July 2024 by Sandra VI
Great store ;) great clothes ;) definitely cool experience
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July 2024 by Shelby Rose
Never would have purchased from this company if I knew their return policy is unlike any other in regular business practices. An unopened pair of boots I decided against and they will only offer store credit. That is absurd. I'll be contacting BBB and my bank. Disgusted with their business practices. No way at all to retain customers.
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July 2024 by Jia luong
absolutely dog management and employees. do not ever set your orders to be picked up at store because they will somehow magically lose your order. They’ll tell you to come back tomorrow as if you didn’t make the trek over already. if you’re lucky they have it the next day, and if you’re not, oops sorry it’s just gone somehow! It seems like they don’t actually set anything for pick up because all my experiences picking up clothes have been like pulling teeth. They tell you next day pick up— sometimes they won’t email you at all and sometimes they’ll just lie about the item being ready. just ridiculous.
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July 2024 by Matteo Maddes
Nice Berghain shop
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July 2024 by Cynthia E
Very helpful and friendly.
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July 2024 by Julia Montoya
It's like walking into a meat packing factory with the red plastic entrance and there's so many nostalgic pieces from My Little Pony to Scooby Doo. I do wish there were more sizes to select from and that the clothing didn't run so small. I chose a cute Victorian dress for my daughter in Medium but it didn't close which isn't a surprise because it's made as a corset with no stretch and there's no refunds only credit which I'm not happy about because it wasn't cheap. Cool atmosphere and friendly customer service.
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June 2024 by Tina D
For their pride month promotion I found these dresses in the recommended for you section online. I put them in my cart with other items I purchased but then I realized they were 3x the price.
I contacted them and they fixed the issue on the site but let me know I was charged the "correct" price even though it's not the one and are refusing to pay me the difference.
The supervisor that "helped" me was Paige and based on these reviews I'm not the only person who has had issues with her. Oh and now they're ignoring me over Facebook messenger as well. Don't shop here.
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June 2024 by Mary Nevezhyna
They have very bad customer service! They lost my shipment due to a manager's mistake. They promised a refund but instead sent a gift card and then stopped responding!