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March 2024 by Michael Nolhan
April 2023 - UpdateSomeone commented on not getting daily report cards or photos. Somewhat true, but not entirely relevant to the quality of service. I couldn’t say much as it wasn’t until more recently that I was able to use the services here. With that said I do get photos, unexpected times as well, but not everyday, and that is perfectly fine. I don’t need to have a daily photo, and would rather know that the dogs are getting attention rather than having someone just taking photos and not actually interacting with them.Additionally I’m not even in a position to be checking my phone in some instances. I have received a weekly report card. I have yet to log in online and see what is there. It’s very clear that there are efforts made for everyone to get to know the dogs as they all are recognized from a distance when they are walking in, and the drop off as well as pickup is quick.——————Great service, you can tell they care a lot about the dogs as well as the well-being of the employees working there. Annoying that it isn’t open on Sunday, but also does allow everyone working there a day free. Loss of star is because it is extraordinarily difficult to contact this place. I absolutely cannot stand business that avoid talking to their customers and force them through some chat or text. A bit unprofessionally, but more so highly inefficient.______To the response: this does make sense given the noise of the dogs in the background. Thank you for clarifying. I guess the issue is that typically the time I have my phone I am unable to text, and it also feels like a wall to communications. Maybe even a have a way to leave a question that is transcribed to your team and they send a text response. That is fine. Other times it’s a matter of spending 10 minutes in back and forth text in what could be 2 minutes call. Sunday thing is understandable, as are shorter weekend hours. Annoying, but I’m all for balanced work schedules.
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March 2024 by Amy Atwood
Sailor loves Dog Drop! She comes home happy and tired. Staff are super sweet and friendly too.
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February 2024 by Ray S
My dog hates all people and all dogs when he’s not at Dogdrop, and then the staff like Nick and Anna say he’s a really sweet dog and likes to play with others. So they’ve identified that we’re the problem in the picture. But he loves going to Dogdrop, will pull when we’re nearby, and walks in without even looking back at us.
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February 2024 by Bernice Vargas
Friendly service from staff and you get updates from them on how your dog is doing.
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February 2024 by Gabrielle Hall
We love Drogdrop Arts District! I started taking my pup there a few years ago to help with her socialization and what started off as a need for training turned into her favorite leisurely activity. She now knows the phrase “want to go to daycare?” Haha.Their Care Team is also outstanding. Allyson and Nick always great us with a smile and on the days where my dog might be feeling too shy to go, they do a great job got getting her comfortable. Plus they always send the cutest pictures! Super happy we joined Dogdrop.
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February 2024 by Vee Wolanin
I'm not sure who loves Dogdrop AD more - us or Rigby, our dog. They provide such a safe, exciting and fun place for our anxious, sensitive boy. They've helped him gain his confidence and have worked so much on his separation anxiety - we all notice a big difference! Allyson gives the BEST text updates (she's so fun to text) and it feels like she loves Rigby as her own. Nick has showed up so many times with a smile on his face (most recently when I had to panic drop Rigby off due to an emergency with our cat - he immediately let me know they had Rigby covered and not to worry. During a stressful time it was so nice to know that he was taken care of.)I cant imagine bringing him anywhere else and we are so thankful for Dogdrop. It's worth every penny and more!
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February 2024 by Grace Lavarro
Henry ABSOLUTELY loves this place - just turning the corner to Dogdrop gets him all excited. The staff are all warm and caring, and I feel great leaving him in their capable hands. He has made so many friends there too.
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September 2023 by Matthew Martens
When we bring Rizzo in we’re always greeted with smiles and excitement. There is a great and family vibe which allows us to have piece of mind our lil guy is in great hands.
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May 2023 by Alison Dorrien
I never think to leave google reviews, but I love Dogdrop!! Somehow every employee knew my dogs name after our first visit and they enthusiastically greet him at the door every time. Definitely the cleanest dog daycare we’ve been to, and by far the friendliest staff! I love that they engage with the dogs all day with games/puzzles/treats and plan fun weekly activities. Ducky always has a great time!
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May 2023 by Olivia Hauserman
DogDrop has been the perfect doggy daycare solution for my dog! The facility is lovely and clean. Their Arts District location is indoors and slightly smaller than other doggy daycares in the DTLA area, so I wasn’t sure at first if it would be the right fit for my high-energy, large dog, but the size has been no problem at all. The staff are wonderful, and they are constantly doing different activities with the dogs (including agility, brain games, and spa time). The staff send frequent updates and are happy to make any accommodations your dog needs. After checking out several doggy daycares in the DTLA area, DogDrop blew me away as the best option.
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March 2023 by M N
Great service, you can tell they care a lot about the dogs as well as the well-being of the employees working there. Annoying that it isn’t open on Sunday, but also does allow everyone working there a day free. Loss of star is because it is extraordinarily difficult to contact this place. I absolutely cannot stand business that avoid talking to their customers and force them through some chat or text. A bit unprofessionally, but more so highly inefficient.______To the response: this does make sense given the noise of the dogs in the background. Thank you for clarifying. I guess the issue is that typically the time I have my phone I am unable to text, and it also feels like a wall to communications. Maybe even a have a way to leave a question that is transcribed to your team and they send a text response. That is fine. Other times it’s a matter of spending 10 minutes in back and forth text in what could be 2 minutes call. Sunday thing is understandable, as are shorter weekend hours. Annoying, but I’m all for balanced work schedules.
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February 2023 by Rebecca Ou
I started bringing my puppy to dog drop after she was ready with all of her shots. From the first day—the good fit test—the staff was friendly and communicative about how she was adjusting, whether she was socializing, etc. They also send pictures and keep in touch throughout the day. I would definitely recommend bringing your dog here :)
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February 2023 by Diana Kim
Dogdrop has been an incredibly positive experience for both my pup, Violet, and me! The staff at Dogdrop are extremely friendly and warm and have helped Violet open up and improve her social anxiety with other dogs. Highly recommend!
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February 2023 by Michael Chang
Been taking my dog here for over a year. Subscribed to the monthly $60 plan. It’s great because Ill drop him off, take my lunch break in the area (lotta great eateries) then pick him back up in an hour. Totally worth it and he just runs right in by himself :)They’re modern. Websites great. People are super responsive when you need to text. And they have these great partnerships with other dog services. Plus, they host fun events.
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February 2023 by Laura M.
Great attentive staff. Our dog Nopal loves going and always comes back super exhausted. They send report cards and photos and keep you updated via text. They also schedule very cute activities for the dogs like agility fun, photo booths, spa nights, etc. Super convenient drop off and pick up as well. Oh and their Instagram is great. You can catch photos of the pups all day long.
