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February 2024 by Yanni C.
Great customer service everytime I come in, everyone's nice and the store has about everything I need for my hair.
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July 2023 by Sacha G.
Since the owner wants to bypass all of customer service constructive criticism and focus on the discount that I did not receive as in that being the reason for my review .. I will update that I go to the beauty supply on La Brea whom does not give discounts as well for professionals but did was kind in their reply of No but to again be helpful courteous . Again I say Keep driving walking or running past this beauty supply. So I'm an LA native been going to beauty stores all my life , I am aware of the ethnic hair care and how Black women spend millions of dollars on this industry so naturally this venture would attract entrepreneurs and people with capital to open this type of business. But what isn't right that you would have someone assisting your customers who is rude , not helpful , nor has the ability to deliver customer service to the consumer you are marketing too ! ME A BLACK WOMAN. I first came in and asked where is the edge control no greeting by the Latina woman sitting behind the desk , I speak and ask where is edge control located She states "all over the store " when in fact the edge controls are behind the counter " smh she then says they are back here . They were out of the one I was looking for so I looked around the store and noticed some nice braiding hair colors and hair . I said you guys have some cool colors she just silent but when I ask do they provide discounts for professional cosmetologist . She was extremely verbal in telling me "WE DONT GIVE NO DISCOUNTS" I was done with this energy and will not be spending my hard earned dollars here where they obviously don't care who is reflecting their business to black women which the marketing for us is on the front door and a disclaimer that states " BLACK LIVES MATTER" but I guess that only is for show because the way DIVA customer service was set up she clearly doesn't agree. Get rid of her and employ someone who is happy to see BLACK WOMEN and willing to give customer service to your targeted market. I ll go back to my regular beauty supplies where they are respectful at least to their customers and give me my little 10% discount.
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June 2023 by yoselin Moreno
I love this beauty supply store specially because there's not a lot of ⚫️ women, Which is nice And the employee there's super helpful and nice
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June 2023 by Alexis B.
Me and my sister came here and one of the owners or manager. Not sure she was standing there with an attitude proceeding to try to follow us around like we were going to steal something and like we look suspicious we're not stealing anything out of no beauty supply store everything that we got we paid for it. we didn't look suspicious. We weren't doing anything trying to support their business while she sat there with an attitude proceeding to try to follow us. This is ridiculous will never come here ever again!!!!!! The young girl, who checked us out, was very nice and respectful but the other lady that came in was very rude ridiculous
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June 2023 by Treleice C.
I really like this store but they are NEVER OPEN ON TIME. I have been waiting for the store to open since 10:45 and they are supposed to open @ 11 it's currently 11:15 and still nobody is here. It's not like 11 am is a super early time your employees should be here on time or they shouldn't have a job here. I gave them 4 stars @ first but they only deserve 1 star so im gonna change it.
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April 2023 by Starr M.
SUCH AN AMAZING BEAUTY SUPPLY! Great location Very vice customer service! I will be returning!
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March 2023 by Cathy Hines
Divas Beauty Supply lacks in their products as if they a new establishment. They need more variety of products.
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March 2023 by Treeana M.
This is the worst beauty supply you could ever go to, I try to give them the benefit of the doubt but it's never fails to disappoint. They either have empty shelves or they are not open at all so don't even waste your time. It's 11am on a Saturday and they were supposed to be open and off course it's pitch black inside so I rest my case
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January 2023 by Marie GotInk
I’d have to agree, I just left there and it was half empty. The employees are very rude and act like they don’t want to be bothered. Not very happy with the customer service in the place.
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January 2023 by Sarah B.
Never actually open when they're supposed to be. Selection is very limited. There are way better stores in LA... don't go to this one!
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November 2022 by Jessica N.
Made me waste my time and money to come here twice and they were closed. It's the middle of the day on a Friday. Losing business. If you're gonna be the only real beauty supply store in Hollywood. Then be open
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October 2022 by Joshua Rothschild
Horrible - they don’t even open on time. Very Unprofessional!
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September 2022 by Tavia Crigler
Great customer service and prices!
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September 2022 by jade
I don’t know why this place is still in business, they have nothing in here and the employees are rude. The little hispanic chick at the front had a terrible attitude. I didn’t spend a dime in there, I took my money and left to another beauty supply store.Word of advice, if you’re going to have a beauty supply store with black owned products at least have black people working in them!
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September 2022 by Axell Ortiz
i came in for a couple things for my girlfriend as a little surprise gift and the people were really helpful. they had a lot to choose from. i know next to nothing about beauty products and the girls there helped me find it all. and my girl ended up loving it. life savers these people haha