-
December 2023 by Adrian Cruz
Mary was very helpful and nice! She has great customer service skills! I am happy that she helped me ship out my packages! Thank you Mary!!!
-
December 2023 by Overly Hernandez
Mary is the absolute best customer service ever. She goes above and beyond at her job. We need more people like Mary in the world.
-
December 2023 by Suhail S.
worst i am standing in front of delivery van i am seeing him but he sitting int he van and doing nothing just playing some tiktoks suddenly i got a message that your address is incorrect why the f**k they are doing this sh*t
-
November 2023 by Marlene E.
The worse delivery service ever! waiting for a package all day and got a email notice nobody was home. Why do they lie to you? not only was I home, I had workers here all day. this is the 2nd time in a month I have had delivery problems with this company. Please use another company
-
November 2023 by Quang N.
Update: 6 days later still no package. I have been waiting at the door all day and these fuckers dare say that there was no response in an attempted delivery. So now I have to take my own time and pick it up myself on Monday cause they are too lazy to deliver my package. This is the worst shipping company I have ever seen. Also customer service is useless, they are all talk and nothing more. This place needs to be shut down or have new workers that can actually do their job, and I'm not the only one who think so.
-
November 2023 by Richard Monteiro
Mary was amazing & helpful for me today! She took additional steps & effort to make sure my package was located & I was notified. Very grateful!
-
November 2023 by Austin Call
Mary was extremely helpful. I plan to use DHL much more often and she walked me through the steps to set up package delivery and was so patient in her explanations! THANKS MARY!
-
November 2023 by Anatalia Zavaleta (Owlatron)
I had a package stuck in customs and Mary really helped talked me through the situation and get my packages faster than promised! So thankful for such amazing helpful service
-
November 2023 by Ksennia D.
The worst postal service I have ever experienced in my life Scheduled delivery on November,1 took a day off to receive a package. Was home all day, get a notification "we missed you", called dhl customer service they say the driver will try again tmr, I take another day off just to witness the same thing happened. Was on the phone with customer service every day trying to get my package delivered. On November 3, they put it on hold for no reason, spent another couple days calling them trying to get some answers on this, didn't get any. Long story short, after that I had 3 other days of "attempted deliveries" Today, November,10 I leave my house to go to work, and get a notification that my package was left outside of my apartment door, I come home later in the evening and my $400 package is... gone...
-
November 2023 by Katherine Iris
Mary is absolutely amazing her customer service is beyond words. She takes the line serious and efficiently. It was one two three seconds to get my packages I needed for my meeting what an amazing person and beautiful energy. So quick and easy service thanks Mary
-
November 2023 by Moore Fit Lifestyle
Mary at the front counter is an amazing customer service rep. She was full of energy funny and very helpful. She has been working with me for the past few days to get some very important creates and she has been a huge help.
-
November 2023 by Alexander Blaine
Mary was absolutely amazing, with a store full of customers, speaking all different languages and shipping all over the world. She showed amazing patience and compassion towards everyone. A true help and gem for DHL! Thank you!
-
October 2023 by Joseph Carl S.
The only reason I'm writing this 5 star review is because one of the front desk representatives was extremely respectful, professional and helpful. He answered all of my questions politely, didn't rush any of my questions and helped me fully understand the whole shipping and receiving process. The workers name was EDDY. Great guy if everyone working here was like him this place would be 5 star rated.
-
September 2023 by Anna N.
Echoing KC C. review from a month ago, they claim to make a delivery attempt but never really do and delay delivery due to workload in which case their estimated delivery time should reflect this rather than "over-promise and under-deliver." No note, no detectable trace. Their notifications do not even indicate as much.
-
September 2023 by Michelle Wu
Mary is the best!She remembers I was here yesterday.And she helped me with the print label and also invoice; therefore, I don’t need to key in the computer again!Love her!
