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November 2023 by Jaleh D.
The worse shipping company ever.Specially if you have something to be delivered on Friday afternoon. They don't show up, and they send you a message: we came and no one answered. Which is not true. We were 3 at home.And when you call their customer service at Sherman Oaks, and it's 4:45 pm and they close at 5 Pm, the lady says it's a wrong number, because she doesn't want to be bothered and search. I tried twice...Never again DHL.
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August 2023 by Kendell Browning
They do not deliver when they are supposed to and would not let me come pick up my package. Very dissatisfied with this service.
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July 2023 by Yasin Al-Sayyad
DHL is amazing! Delivering on the fourth of July. Incredible.
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June 2023 by Mark Greg
My package could be with any DHL provider in the world and as soon as it hits LA it’s the slowest service you will ever receive. And I live only 1 hour away. I’ve had packages hit DHL in Texas and they get here faster. What’s the problem?
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June 2023 by Jill E Duffy
This location does not service customers. Must go to Redondo Beach location
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April 2023 by Pascal Ras
Since April 2023 this office is closed, it does kot attend customers
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April 2023 by MAX The Reviewer.
I've faced nothing but poor experience thus far as a commercial business user--and my requests for pickups are ignored--not happy with their pick-up service at all.
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April 2023 by Maximus K.
I've faced nothing but poor experience thus far as a commercial business user--and my requests for pickups are ignored--not happy with their pick-up service at all.
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March 2023 by Johanna P.
This place moved :-( so no longer here they moved to redondo beach. No linger here the staff is so nice
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February 2023 by Antonio Renteria
bad place to work 2nd shift supervisor feels he owns the company and treats employees badly
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October 2022 by Nancy Velazquez
Real bad customer service I wouldn't suggest this place I would rather go to FedEx or UPS
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September 2022 by Rebecca Villarama
I had a very good experience. I was a bit nervous after reading so many one-star reviews, but so far so good. Eloy was very professional & helpful. If you're not used to shipping internationally, you might wait to seal up your package until you are there - there needs to be a copy of the invoice with the shipping label, and they can take care of that.Some other reviewers commented on having to wait awhile and on difficulty parking. The parking area is large, but was also almost full. (It's a giant facility.) Still, I had no trouble finding spaces. And the customer service area does have just one employee. But I went on a Thursday at 11:30 and was the only customer there. I had to get a temperature check at the employee entrance first, and then I was able to take care of my package.I can't comment yet on how the shipping will go; I just dropped off my package today.
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August 2022 by Paige Williams
This company is lazy my package was supposed to be delivered to alabama it was shipped to ohio dhl company BUT it traveled all the way to california across the whole U.S for no apparent reason when they could’ve shipped it down a few states. Very confusing.. They could do better and they know could im very disappointed.- I had no choice to choose dhl i ordered some stuff and it just automatically chose it but i dont recommend. FedEx and UPS would never do this. Ship through dhl at your own risk ?
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August 2022 by Gerardo Rojas
They told my relative the shipping would take 1 day max, it took 3 days. The item spoiled
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July 2022 by Carolina Díaz Fdez
They packed my extremely important documents without a protection sheet, so the tape they used to close the envelope destroyed part of my documents.
