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January 2024 by Ranislav Jandric
Hard to park for delivery (door21) but when you park they are fast!
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December 2023 by Oz
Horrible management personel. Never would I recomend this place to work.
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November 2023 by Tiffany Verde Bushman (Tiffany Work)
I placed an order with Global Industrial and selected to be contacted 24 hours before delivery so I could be prepared for it's arrival. I was called on Monday by this company to inform me that the delivery would be the following day between 10 am and 4 pm and someone needed to be there to sign for it.I took time off work, arranged with a work crew to come get it and take it the correct site, but the delivery never came.I called this company back to find out what was going on with my order only to be told that the scheduled delivery was Wednesday, not Tuesday. The person who called me to tell me the delivery would happen on Tuesday was no longer at work so they couldn't help me. They were very unhelpful and unconcerned about the major issues their mistake made with a lot of schedules.Dependable Supply Chain Services is not very dependable or very concerned about service.
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November 2023 by Tiffany Bushman
I placed an order with Global Industrial and selected to be contacted 24 hours before delivery so I could be prepared for it's arrival. I was called on Monday by this company to inform me that the delivery would be the following day between 10 am and 4 pm and someone needed to be there to sign for it.I took time off work, arranged with a work crew to come get it and take it the correct site, but the delivery never came.I called this company back to find out what was going on with my order only to be told that the scheduled delivery was Wednesday, not Tuesday. The person who called me to tell me the delivery would happen on Tuesday was no longer at work so they couldn't help me. They were very unhelpful and unconcerned about the major issues their mistake made with a lot of schedules.Dependable Supply Chain Services is not very dependable or very concerned about service.
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October 2023 by Harish Sharma
Very tight place, no restroom no staff delvariy good all everything is bad
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January 2023 by Sandria Hernadez
It does not get worse than this. They are a total scam.
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November 2022 by Fabiola Ordonez
they don't care if you don't receive your merchandise, they never tell you a what time the merchandise will be there they think you going wait hours waiting for them to show up and if they are not, they don't even call you. I never work with this company before but has really bad customer service
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October 2022 by Angel Elizondo
Made a delivery and you pull down your ramp. Friendly service. You dont wait so long.
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August 2022 by Brad Hoffman
Terrible service. They miss almost every pickup we tender them and have no accountability when you call. The irony is, you have to sit on hold for ten minutes before anyone will even answer the phone and the whole time you’re on hold they play recorded messages about how reliable they are and how great their customer service is when all of it is false.
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August 2022 by Wahab Jan
If management sees all these reviews and still not taking any action against the ladies in the check in office especially the one with yellow hairs than it clearly indicates that this company has no respect whatsoever for the hard working drivers or any human beings. I went there to check in, she was hostile and super disrespectful. I will not go back there for even a million dollars.
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June 2022 by Mark Warren
Good Management with Mickey, and Jasmine,Great team work with all other Employees. Corporate office Employees fair and kind.Problem Anna and her side kick!
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April 2022 by Rob Moss
Worst place to deliver a truck load! They have small place for semi trucks to back up.
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April 2022 by Google Google
anybody know if the manager albert still works there in floor 5 last floor..
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December 2021 by Diana Rodas
Unfortunately, I share the same sentiments as most people who've left negative reviews. Very long story short; Our delivery was turned away by our building security due to insurance issues.That wasn't the issue. Apparently DHE needed approval of redelivery charges from the company we ordered from. I basically had to do "Dependable's" work for them. It was their job to inform me of next attempted delivery by getting approval of redelivery charges, schedule the next attempted delivery, and then get back to me. I frequently had to call and leave messages. It took 5 days of me doing that to finally get a redelivery date. I gave it two stars only because their was 1 person who I was able to verbally speak to that was helpful and friendly.
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December 2021 by Pinhas Boussi
Very bad service
