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February 2024 by Jhone Doe
The store employees are great I just have a problem with thier drive thru never being open especially for the disabled and people with covid or the flu it takes alot out of someone that's I'll to come in there and have to wait in a slow long line
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February 2024 by G G
I call to the pharmacy to ask for a refill I was explaining to the pharmacist what I need and he hanged me up he was so rude . I forgot to ask his name but I hope some one pay attention to the staff that works there really bad service ..!
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January 2024 by Larissa Tempel
Continually providing me with the wrong medication. Not trustworthy.
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January 2024 by William Alfaro
Terrible, terrible and terrible, never go buy any gift card because the funds are not added to the cards ?, in addition they cannot give you the refund or exchange for another card.... terrible service from the cashier JOSE OMAR who, knowing the The problem does not warn you why you should not buy the merchandise, it simply says no refound... so do not go and buy any type of gift card and avoid the shame of giving something away without funds.
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December 2023 by Shahnaz Zavosh
The manager, Oscar, at CVS store #9580 has been always very helpful and kind. I really appreciate his help with my husband’s walker. He is very kind, pleasant and professional. God Bless him.
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October 2023 by Vanessa Jauregui
It smells really bad in there. They need to sanitize this place and make a healthy clean environment for their customers.
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October 2023 by Lj Jones
Excellent service today by Manager Natalie !....and the Allied Security Officer Sunday October 8th @5:40pm
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September 2023 by Vanessa Hernandez
Pharmacy staff yells at you over phone.
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July 2023 by Alfonso yo
Placed a order for a poster said it was ready just to go for nothing now they won't answer the phone for confirmation if it's ready or not
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April 2023 by A V
The Lottery machine located inside of this CVS has been inoperative for the past 6 months at least! Poor management and lack of concern for customers is plaguing this particular store!! Either have the machine fixed or have it removed
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April 2023 by Nuri Fatih Erbil
they said more than one hour wait time for covid vaccine and there was no customer except me
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April 2023 by Ari H.
This is when tossed my merchandise back on the rack and I left CVS, moments ago. I'm looking all over for decent makeup product because they are woefully under stocked. It's really bad, like the Rite-Aid down the street from me in BH, right before they shut down.There are two cameras trained on customers in the cosmetics section, as is evidenced by the closed circuit monitors at eye level. A tone goes off whenever you get too close to one blind corner.I finally scavenge around and find a mascara and eyeliner and I am looking at the lipstick and then I hear it:"Customer assistance needed at Maybellne."I look around. Whole store full of people minding their own business shopping and nobody in the makeup section but me. I put down my $30 worth of product and leave the store. I have a flashback to the time, several years ago, when I was in this store and this security guard aggressively followed me and my child around. I told him to leave us alone and he kept showing up at every aisle, mocking me. I had forgotten about that. I'm gathering up my dignity, and never returning. I'm sure they're strangely relieved, one less paying customer to track as if she is a thief.
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April 2023 by K T.
Every text from CVS to pick up my rx is a mocking reminder that I've been to CVS several times trying to pick up my rx only to leave empty handed. The pharmacy is a bloody mess. Yes I get they're overwhelmed and understaffed. Be prepared to wait 15 minutes on the phone and 30 minutes in the morning on a weekday or more. The pharmacist will sometimes not even look at your prescription status if they know it's a medication that's not in stock and on order, and you'll only find out when you come back a week later to find out that they haven't ordered it. Multiple times I've come into the pharmacy and left empty handed after waiting 15 or more minutes, since I apparently went through the wrong line, and when I go to the line they told me to the next time, I get told that yet again it's the wrong line. Perpetually busy and understaffed. Takes forever to get someone to answer the call button to get something from the locked shelves, and you're lucky if you need something that's not locked because everything seems to be locked, so don't come in expecting to just grab some deodorant and be out in 5 minutes.
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March 2023 by Mark R.
When I was looking up the phone number for this CVS Pharmacy, I noticed that they have received some bad reviews in the past. In my opinion, this is a 5 star pharmacy, I'd give it 10 stars if I could.I only dealt with the actual pharmacy staff today, but it was a wonderful experience. When's the last time you could say that about picking up a prescription? While everyone there was friendly, one lady really stood out. Her name is Anais, and she was incredibly helpful. Also, she gave me my second Shingles vaccination and I literally didn't feel the needle go in at all. Amazing!! I know for sure where I'm going the next time I need a shot.It's so refreshing to go into a store and receive such warm and friendly customer care. So, if you are checking Yelp to see which pharmacy you should go to, don't let all the negative reviews sway your decision. This place is great!!
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January 2023 by Marilyn Monroe
Store: nothing on its shelves. Pharmacy: La Nia was nice, but did not help at all. Every time I get the *same* script, they say it's ready, then I get there and they are confused by the prescription. EVERY. TIME. And, I ask for a coupon and they say there are none. Do not be fooled. There are always coupons on Goodrx or Optumrx !!! Don't let them tell you there aren't coupons. Miserable.
