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January 2024 by Sam C.
The Asian lady working here with the blunt bangs is rude. She is discriminatory and racist towards customers. No one is asking for her help. She likes to bug in and be noisy and gets impatient when she is helping customers.
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October 2023 by Kelsey M.
For those of us that live nearby, having CVS is super helpful. They have basic necessities when we run out. The pharmacy also offers COVID shots and flu shots. When COVID was bad, they were providing at home tests as well. They have security which helps a lot with it being downtown. They also offer parking validation for the garage for 30 minutes which is great. Please don't block traffic on Broadway to run inside.
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July 2023 by Susan N.
Just left this store after being cheated. I went in to get a few things. Charged and asked why my charges were $57. My charges were about $20. They could not figure what it was. There were items I never purchased. I asked them to reverse my charge. They could not. I waited about an hour while they had to find the items I did not purchase. It looks like some one in front of me did not pay and it was charged to me. They were not nice I felt like it was my fault. I have been coming to cvs for along time. It is upsetting. I have been a customer for long time. It seems like they did even care. Cheating was just ok. It happens.
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June 2023 by The Real Aaron C.
I was browsing inside this particular store when the security guard, a short Asian male accused me of stealing. He directed a store worker to ask me about a bulge I had in my pocket. The bulge was my walet and keys I don't appreciate being accused and the guard wasn't even apologetic.
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June 2023 by Tao H.
Awful and discriminatory Filipino security guard working this location. To be fair I would give this location five stars since this is my favorite location and the managers are great with coupon discrepancies and finding items out of stock in the back. However today (June 24th) I went in ready to get what I needed since I have had a cvs account for a while and within seconds walking to nutrition and cosmetics where one of the managers I knew was literally in full plain sight, this Filipino security guard felt it was completely alright to stare me down and eventually get within 6 feet of me and just stand there like I was some criminal. I looked at him extremely confused and uncomfortable and he just stared and stared and I said what?? And he said you have a bag? And I said yes I have a tote bag with me, why? So he was like I'm gonna take it from you and I was like you're not gonna touch me in the slightest. So he then said why don't I put the bag up front and I said what's wrong with you?I then went do you want to see everything in my bag? And he basically looked into my bag as I spread it wide open and of course NOTHING WAS STOLEN So like a complete fool this man had nothing more to say and I just walked away because who does that?? And to be fair I've seen him do this to plenty of African American/Caucasian women as well on several occasions who were also just peacefully shopping. I was about to throw it over to him and say sure you can hold my bag as I shop it you want to be my personal assistant that badly. Something is not right with that guy for sure and he treats customers very rudely, I've witnessed him offer zero help to clients with questions this entire year and he's just creepy overall. I urge management to check the footage by cosmetics near the back half of the store, closest to the side i believe with garnier around 6:30 - 6:50 pm Hire anyone else because the man is awful at his job. I'm shocked that he even had the audacity to ask that and not apologize afterwards. I was going to tell management that some of which I'm literal friends with but decided to just post on here because shoppers need to know if this guy tries it - ignore him and notify management of harassment ASAP. The Filipino security guard literally kept following me creepily afterwards as well and of course gave up when he realized I had a stack of products up front that I paid for - all the while my friend was working his shift in this location also.
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December 2022 by Max H.
The pharmacist working tonight was so kind and patient . She was the only one there and it was busy and she was still thoughtful and calm and polite. She deserves a raise. :)
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November 2022 by Nor C.
I had a backpack stolen from my car in the parking structure at this CVS. I told the security and staff here about the burglary and they non-compassionately told me that whatever happens outside of the CVS store is not their business. I asked if they can provide information about the company that operates the parking garage and they said no. Be careful when you park your car in the garage at night. It is not a very safe neighborhood.
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November 2022 by M J.
Rasheed is an exemplary employee that not only is knowledgeable of the store BUT cares about customers. The store struggles with an unhoused population. I've had a couple unfortunate encounters in this store specifically. A few weeks ago an unhoused man chased me into the elevator in the parking lot after following me in the store. I ran into this same man in the store last night and felt panicked. I was panicked, calling my friends to see if someone could meet me at the store as I was scared it would happen again. I explained the story to Rasheed and he made sure I got into the parking lot safely. I felt comfortable sharing my experience with him because every time I come to the store he promptly greets me with a big smile! Rasheed is an awesome employee! Despite my experiences, knowing the employees see customers as community I feel safe going back! Thank you!!
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September 2022 by Google user
Average cvs. Knoe they seem to delete reviews every few months
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September 2022 by woe to you
CVS is perfectly adaptable to changing the location at which I need to pick up my prescriptions.
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September 2022 by Sampson H.
Hire more pharmacists. Waiting in line as the only person in line for 30 minutes just to pick up my medication is ridiculous. The staff themselves were very nice but very clearly understaffed.
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August 2022 by Kay Y.
A review more for the pharmacy and pharmacist Brian. He was so professional and pleasant all while giving me my vaccines very gently. Sometimes the injection can hurt so bad if not pricked properly. Brian knew his stuff and gave a pain free p***** He was great, knew his craft so well, and highly recommended!
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July 2022 by David Williams
It’s fine
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June 2022 by Lillian T.
I live just a few blocks from this location so this is my CVS! I walked in around 7:15AM shortly after they opened on Thursday, June 16 and I finished up at 7:30AM. I couldn't have been there for more than 10-15 mins. I knew exactly what I needed - only three things. One particular item, Alka-Seltzer Original the one for digestion, not for cold, I could not find. I decided to ask the store staff about it. Turns out I was looking in the wrong aisle. I was looking in the cold/flu aisle thinking all the Alka-Seltzer variations would be together. However, it makes total sense that the Alka-Seltzer for digestion was in the digestion aisle versus the cold/flu aisle. duh! she was diligently working, which i can appreciate as i'm a working girl myself. but not once did she make me feel like a bother. she was attentive. she had the friendliest, most helpful disposition i've experienced while shopping in a while. and i witnessed her being that way with other customers who were in there. her help was friendly, it was concise and straight to the point. I thanked her for her help in the moment, but I know the importance of customer reviews and documentation so i'm putting it here also. she needs to be recognized!
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June 2022 by Jennifer R.
Has anyone else notice that the pharmacy is always very slow? Not sure why this pharmacy always take their time when it comes to filling a prescription; I wish the managerial staff looked into it.
