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March 2023 by Alex Aguilar
Pleasant, fast, helpful transaction!
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July 2021 by Sergio Z.
I have been coming to this CVS in Boyle Heights throught the years for medicine for the cold or special they always have at CVS
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June 2021 by Adrian G.
Called the pharmacy for a question regarding my prescription and the pharmacist Rosalia was very helpful in answering my questions and making sure I get the most out of my prescription. Thank you.
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June 2021 by Johnny A.
My name is Johnny aguilar and my wife Patricia went to this cvs pharmacy to get my prescription. She gets there and hangs the prescription the lady at the counter. Note is our first time having to get our meds there. So she knows she needs members id's group number bin number and pcn number and a phone number to for the pharmacist to call. That being said the lady at the counter said this is not the correct info. Before my wife went to cvs I got all the info for this reason. The lady at the counter began to get very aggressive and then started being rude my wife. My wife then told her if you're not satisfied with your job look for another job that makes you happy but don't be rude with me. Then the lady at the counter threw the prescription back to my wife and my wife called the manager for the CVS. When the manager for CVS approached the counter in the back where we get the prescription they both started attacking him as if they were the managers and they proceeded to throw my wife out of cvs. I will not ever come to this cvs and this is not the end of it where taking higher up and will take legal actions.
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December 2020 by Magie S.
After having hip surgery 3 days ago, I need to fill a prescription for a controlled substance pain medication. I was issued a hard copy rx upon discharge from the hospital yesterday. I am not ambulatory for about a week. I called this pharmacy to make sure they would fill it as long as my caretaker brings in my ID and insurance card. However, when he got there they told him that they cannot fill prescriptions for narcotics so to go to the Echo Park store. I had to wait until this morning to send him to that store. So, the less than informed pharmacist whom I spoke to gave out wrong information. I'm in dangerous post surgical pain. This is unconscionable! Update: I spoke to the pharmacy manager about the misinformation given to me to delay the process of filling my prescription and that I wished to file a formal complaint. The store in Echo Park is filling it now. This is my third major surgery and all previous Rx's were filled there. So I understand that federal law prohibits pharmacy hopping. This pharmacy manager said that she was a pharmacy tech. That does NOT work as an excuse. I told her that it was for a controlled substance. When I asked for the store manager he claimed that "she" wasn't in today. I called the store number and asked for the manager. I was transferred immediately to Jesus, the store manager. He took the report. His customer service was excellent!
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December 2020 by Christian A.
Found everything I needed and the staff was nice too. Upon walking in was greeted by the cashier. The place looked well stocked. This cvs is a decent one considering its location and the circumstances it is operating in right now.
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December 2020 by M&M
Very nice cashier, @ noon; knows all products. However, their prices are too expensive, articles are over $1.00 to $2.00 ea. Compare to other places. We are on quarentine, this is outrageous.
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October 2020 by Cindy Laurner
I was able to have prescription medication that typically requires signature at a pharmacy delivered same day with alto! A signature requirement is still there but all I had to do was meet the delivery person at my apartment!I live in Los Angels, so the convenience is incredible!If you live in an apartment building or an area with limited parking, I recommend meeting the driver downstairs or by the entrance to save their time!
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August 2020 by Rosibel Sanchez
The manager is really rude If you ask him a question he never knows he always answer I don’t know ..... his name is Gregory . And if you speak to him in Spanish his like I don’t speak Spanish...
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June 2020 by Lomani Lumi
I’ve used white pharmacy for years and intend to do so for years to come. Well done white pharmacy for being the only genuine online pharmacy that places the patient first.
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February 2020 by Diana D.
my elderly mother that has a hard time walking and in bad health always goes to this cvs to fill her prescriptions shes a loyal regular customer everytime I see as she waits patiently for her meds to be ready when she needs to use the customer restroom it is out of service and they tell her to go next door to the food 4 less grocery store there is no compassion demonstrated very poor customer service is noted I have gone to other cvs pharmacies in other cities and the restrooms are always clean and readily available for customers to use at there convenience some advice to the store manager clean and fix your restrooms show some compassion accommodate your loyal customers it appears as if the employees are lying saying the restrooms are out of service everytime it appears to be a repetitive obvious pattern if my mother has the urgency and really needs to use your restrooms why not adress issue fix them and clean them there are many elderly and handicap customers that need to use the restroom and cant go to the food 4 less next door it's a far long walk your employees need to stop sending your customers to the grocery store to relieve them selves have some compassion customer service is very important these are your loyal customers that are bringing you business they are not food 4 less customers stop sending your customers elsewhere enough with "the restrooms are out of order" it's getting old and it's very inconvenient and unwelcoming to customers that should be treated with dignity and respect.
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December 2019 by Yeimi A.
If I could give half a star for their effortless customer service. One of the employees saw us waiting for them to help us with an accessory that we wanted to purchase and she tells us "I'm in lunch" yet she was taking we time paying. Last time that I'm shopping here.
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July 2019 by Angela P.
Stopped by and had a prescription filled, they were extremely helpful! Clean store and great selection of lashes
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July 2019 by Maria M.
Convenient location. But sometimes it smells yucky in there. The employees are very nice.
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June 2019 by Mary N.
I am an older female who recently moved into the area and even though they do not carry all the products other CVS stores carry, I feel very welcomed when I walk into this store. I am not very tech savvy and I never stopped at the coupon kiosk with fear of the unknown. There was a beautiful young lady there by the name of Rayana who was the cashier in the store at the time. She took the time to explain to me all the deals I could get just by grabbing the ad paper as I walk into the store and to go over the the coupon kiosk. She took the time to show me how easy it was!!! I saved $12.00 and ended up with my extra money to buy my cold drink to walk back home on a hot day
