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February 2024 by Sherry S.
This store rips off customers. We have gone through cricket for 15 years and have never dealt with an employee like these. Katherine the manager AND Angel the first male employee that started to con my daughter and completely manipulated her. Their EXACT words to my daughter was that if she is buying a new phone she will have to buy an accessory as well. They said it was their store policy and that every store is different but at this store you are REQUIRED to by a screen saver or a phone case. When I called Katherine told me it's only when you buy an iPhone?!?!! What is going on ? Scamming at cricket ! How dishonest is this ?? My daughter was in there because her phone was stolen during her stay in California and needed a phone to get back home. Disgraceful staff here and a manager teaching employees to lie to get more commission on sales.
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February 2024 by Jose Espinoza
Cricket ? good ? looks
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May 2023 by Gilberto Jimenez
They treated me reluctantly and they sold me the cell phone at a very expensive price.
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April 2023 by Delmy CASTRO
I was. At the store because they disconnected my line I just wanted information on why it was disconnected but a tall blonde girl treated both my husband and me very badly. She even ran us off. This is the second time they mistreat us. Please tell your employees not to treat us badly. It's not fair, we are giving our money to the store and this woman treated us badly.
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March 2023 by Mirian Rodriguez
The lady from Honduras she's the best.
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October 2022 by J V
KATHERINE AND LARISAA ARE THE BEST!BEAUTIFUL GIRLS, KIND AND EFFICIENT!MY BEST RECOMMENDATIONS!
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October 2022 by John Carpenter
KATHERINE AND LARISAA ARE THE BEST!BEAUTIFUL GIRLS, KIND AND EFFICIENT!MY BEST RECOMMENDATIONS!
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September 2022 by Gina Goldjett
Marq gave me excellent service. 5 stars I would request him. Very patient and understanding.
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February 2022 by Josselin Cruz
Elizabeth, the manager was awesome, super helpful and she even installed the screen protector for me! She took her time to help me out and I truly appreciated it. Thank you, Elizabeth!
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February 2022 by Fonzy
This is one of the worst Cricket stores I been to and everytime I go there the store is never open and they are supposedly on lunch but the two times I went there is always people standing outside waiting for the store to open. I spoke to a woman who was waiting before I got there and she said she was waiting for an hour which I believe because the first time I came here I waited about an hour for the store to open and there were people who were there waiting longer. I wonder if the employees keeping the store closed and not answering the phone is affecting sales because I go there to pay my bill and there is always people waiting outside. It's unfortunate because the woman I spoke to who was waiting outside was an elderly woman with a cane and she told me she was late on a bill for three days because everyday she would come they were closed and they had a sign they were on lunch but it didn't say what time they would be back. Today I called the store more than 20 times and they never picked up at all. This is the closest store to me and its about an hour away so it's very sad that the employees are playing and not keeping the store open because people need help and there's no one to help these people. When you call the store phone the voice-mail isn't even set up to leave a voice-mail! Very unprofessional and I am ready to switch phone companies because this store is the closest to me and everytime I go I end up waiting outside, this is so unprofessional the boost mobile store across the street doesn't even close like this Cricket store. I use to love Cricket when I first found our about them in Vegas a few years ago but out here they are closing so many stores and they're isnt even a store on the Westside of LA to accompany the customers who use this service.
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February 2022 by Elijah Miller
I've called so many times and no one ever picks up even when I call every other hour.Is this store closed because when I do go visit the door is always locked!Pick up your phone Cricket this is a phone company for crying out loud!
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August 2021 by Alma H.
The staff is amazing at this location very knowledgeable! Prices are fair. Chuy and Elizabeth take interest in there job with easy stress- free process making clients feel welcome. I was out within minutes will definitely come back
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June 2021 by Otilia Flores
Bety Nice and helpful!! I appreaciate Ashley's and Jesús's help!
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June 2021 by andy ayala
Me y a good day I can it is a good thing I can do that to you have what I need
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May 2021 by David Qualls
Gladys did an amazing job helping me restore my phone number after someone had stolen my device. She's so patient and knows what she's doing. Definitely recommend this location
