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“Came in through my credit union, a sister bank of POLAM. Surprised to see such gem in Los Angeles. Small bank, quiet, clean, and very professional. Strong sense of Polish community pride. Kudos to all the ladies working at this bank.”
“Outstanding, customer service they went above and beyond to their duties to help my wife and I no bank has ever make us feel so very please with the service. They treat as persons not numbers. Excellent”
“I can't say enough good things about my experience and California Credit Union and the Branch Manager, Richard Cowell. I have accounts in a number of large banks in the area and have always had problems when I need help. There is so much red tape and getting in touch with someone is impossible.Richard Cowell has helped me numerous times in the last few months. He is easy to get in touch with and has gone out of his way to help. Whenever I have had a problem, I send him an email and he usually responds within minutes. He just let me know about a great rate on a savings account of 4.75 percent without my money being tied up in a cd. He took care of everything for me and set me up. I really appreciate that you don't feel like a number at California CCU. They are great!”
“Whenever I had to deal with my account, the girls were always extremely helpful and went out of their way to assist me. I preferred to visit this particular branch during my work hours instead of going to the other one where I was just treated like a mere number and not a valued member. The girls at this branch treated me with the utmost care and made me feel like a part of their family. I highly recommend this branch to anyone in the LAX area.”
“I like how everyone at the the los Angeles Crenshaw branch gives great customer service to everyone that enters their location they are very active when there's an issue regarding anything with my account
I rate my branch a grade of 10 being the highest”
“I am unfortunately one of those Yelpers who only leaves reviews when things have gone horribly awry, but that fact should speak volumes to this testimony I would like to give to Nolani and Grigor. Sure, you're only going in there to do mundane banking tasks, but they both have such a kind and positive demeanor about them that you can't help but feel a little less glum about the world when you walk out. I come here regularly as a shared branch member, and every single interaction I've had with both Grigor and Nolani has been so positive; they are consummate professionals, helpful, kind, and courteous. This isn't just a positive review for the business services offered here, but a glowing testament to the high quality and caliber of individuals who work here. Thank you both for your bright smiles every time I walk in! It goes a long way.”
9AM - 4:30PM
300 S Spring St #1215, Los Angeles
Credit Unions
“I've been with Cal Bear Credit Union for a few years now, and I cannot say enough about the professional experience I have received.Member Service Officer Daniel Rincon raised the bar with his utmost professional expertise and determination in getting a loan approved for my son. Since I'm a member, I referred my military son to Mr. Rincon. His overall professionalism and rates were better than the military credit union offered my son, and he was approved in less than 24 hours.My son was stunned. I wasn't because I had bought a vehicle before with the help of Mr. Rincon, and the rates were unbelievable. My son shared the rates with his Sergeant, and the Sergeant couldn't believe the rates Cal Bear offered.Overall, another excellent and professional experience working with Mr. Rincon at Cal Bear. Mr. Rincon, thank you for your hard work and dedication. My son and I are very grateful, and now you have customers for life because I know this is my son's first purchase of many more. I also need an upgrade, so I'll see you soon.”
“Ms Acosta's quick smile and hospitable personality quickly remedies the often long security lines at the Federal building. She really makes the member feel that we matter to her. She walked me seamlessly through the unfamiliar process of the business I was there to transact. She is a credit to herself and to SCU. Date of visit 30Jan2024.”
“Been a member for many years. Low to none minimum requirements, great service & friendly in-person transactions. My only dislike is the $45 fee if you need a replacement card sent overnight rather than wait 7-10 biz days for free.”
“Had a great experience obtaining funding for an auto loan with Dana! From start to finish including the car shopping and loan process experience, Dana was knowledgeable and professional and made the process easy. Overall happy with the experience!”
“I had the occasion today to visit this branch as I did not care for the lack of courtesy that I got from my normal local Burbank branch. Straight away I was greeted with 23 ounces of respect and courtesy via a sincere how may I help you today? From this branch manager to his agents whom listened to my needs and took action to give me an update via a foreign collections matter. I left with a smile on my face knowing that they will follow through:) Easy to find parking, pleasant staff and again I was treated with a degree of courtesy which one would hope to get from their bank and where they've done business and or held an account for as long as Ive been working in the television and film industry. Looking back this same branch gave me my first loan way back when I was a runner for Epic and Vision Films in the 90s. Thus I have but good things to say and good thoughts to think of this branch and the sincere service they provide.”
10AM - 5PM
308 Westwood Plaza, Los Angeles
Credit Unions
“Nice location, amazing help. Just a little hard to find, if you don't know your way around. Would of been super helpful to know it was in the UCLA store building.”
“All their tellers are smart, friendly and quick. Christopher Forrester is a knowledgeable, friendly and dare I say the most helpful banker I've ever met! I'm glad my son talked me into opening an accountant here.”
“Love love LOVE this credit union! As I read a review before I started mine, I'm just finding out that 7-11 and other credit union atms are surcharge free!I mainly deal with Ashley at the Carson branch and I love her. I always tell ppl "if you don't have a bank account at the moment DONT GET ONE! Credit unions are so much better and more specifically, CCU; you're not just another account number there, they truly operate with your best interest in mind."”
“Would recommend USC Credit union to be your first choice for Financing. The staff goes above and beyond to take care of their customers needs.@Cecelia a big shout to you! Thanks for making the whole process so seamless”
10AM - 1PM 2 - 5PM
209 S Broadway, Los Angeles
Credit Unions
“never had a problem with them, even when i got my debit card stolen, they called me and made sure what transactions were unauthorized, then in no time they gave me a brand new card fresh and with my balance back. very helpful and very very friendly.”
8AM - 5PM
1053 Sunset Blvd, Los Angeles
Credit Unions
“Salvador!! Thank you!!! Words cannot explain the incredible assistance and compassion Salvador showed to me during my recent visit to the Sunset branch. This will be my 9th year with WPCCU, and they have been better than any bank I've banked with my entire life. That being said, I would like to commend Salvador. I was recently struggling with some issues that seemed overwhelming, and with a few minor questions Salvador helped me to open up. Long story short, he reworked my loan I've had for years to get me the help I needed and took away a ton of stress I was going through, I even became emotional at the time and he helped me with that too. THANK YOU Salvador! WPCCU is very lucky to have you! Tui :)”
9AM - 4:30PM
201 N Los Angeles St #201, Los Angeles
Credit Unions
“I enjoy banking at LAFCU! They have a convenient location at the LA Mall Branch. I am always greeted with great customer service by everyone at the branch but especially Roxana Del Río the Branch Manager, she's exceptional and always goes the extra mile to help out. Bonus they have parking validation for the time business is conducted, ATM located outside the branch and available appointments for loan needs.”
“Best Bank ever. Service like I see in old movies. Nice competitive rates. Left B of A years ago and I will always bank with Water and Power Community Credit Union!!”
“I don't understand all of the negative reviews here. I've been a member since 2017, when Schools financed my car loan. I also have a credit card with them and just requested a credit line increase -- which they approved. Everyone that I've interacted with in the bank and over the phone has been pleasant and helpful. So I'm a bit perplexed by this. I've had nothing but positive experiences with them.”
“So far so good. I recently have a year with them and have had no issues. When I opened my account it was fast and easy. Also, when I did try to reach the credit union for a question I had, they answered right away. Not sure why some comments say they didn't answer them. I will update this review if needed.”
9AM - 4:30PM
100 Main St #110, Los Angeles
Credit Unions
“Today my husband and I visited this branch after being told that we would need an appointment at the Spring street location. The young lady from that location stated that she messaged someone at the Main Street location and they said they we could come in right now. When we arrived, the staff had no idea why the young lady said that because she had not spoken to them. It was time for them to close for lunch. But instead of turning us away Mike (MSO) and Evelin (Head teller) went out of their way to not only help us, but to provide excellent customer service! What an amazing team at this location!”
“I have been with the credit Union for many years and I can say most of my experiences have been Good there was no line didn't have to wait The only problem I have with the credit Union is I have Zelle as a 3rd party app and When the Credit Union added it to the mobile app it app is not functioning as efficiently as the 3rd party app does I wish they would fix it”
“best team ever,I had a very bad experience with sepulveda branch and I came to this bank.My,Amanda and Jacob helped me alotThank you guys and hope the other branch learned how to deal with their customers.”
“Some of the best customer service I've ever received. Robert in customer service just helped me with a ACH fraud dispute. He was thorough and empathetic. In the past, I've also had great experiences with their customer service reps and branch managers. I wish their mobile app had the ability to deposit into IRA accounts and I wish the daily deposit limit was higher than $5,000. Occasionally, I've had to go to one of the USC Credit Union branches in person to deposit checks. However, that's a small price to pay for their excellent customer service.”
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“Lovely staff , super helpful and great customer service. No long waits , friendly staff and they cater to your banking needs. Plenty of parking available around , secured office with an ATM available outside.”