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April 2024 by rob strunk
Very friendly and knowledgeable staff. Excellent inventory would recommend it but parking is not easy!!
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April 2024 by Jinnah Park
You work at a record shop in Franklin village. Get over yourself
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March 2024 by Gigi To Two
Great store!!
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March 2024 by Douglas M.
My earlier review for Counterpoint 2008 edition more or less stands -- relatively speaking it def wasn't great for records in those days. But I also can see, once again, with the mellowing of age, that perhaps here was another example of the earlier world being judged with too much snark, too harshly. So I would like to revisit this quiet masterwork of self-determined independent book / periodical / paper / record / CD / tape / reel to reel buying and selling, and say that, as things grow a little darker with each passing year, the value and unrepeatable nature of such an establishment becomes ever more clear and bright. To followup my earlier review -- I do in fact come up on records (and books etc) here with great frequency nowadays. And more to the point -- price doesn't matter in the end -- just vibes. And so I call upon all persons of good will and intellect to vote as always with your last remaining tool of democracy and support this jewel of a store. Get your very reasonably priced gently used novel here, sell your stuff here (very chill), shoot your meet cute romcom or your reality TV program here, and hang out and get to know the staff who are genuinely the nicest people in all of Franklin Village. I mean come on, they've started to do beer and pizza socials what more do you people want. (Also to the peripatetic gentleman who hit them with one star for closing an hour early to spare said staff from the recent psychodrama happening next door at La Poubelle -- the only people who owe you an explanation or apology for anything are your parents. Seriously STFU) Viva Counterpoint Records & Books!
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February 2024 by Mark P.
29 year peripatetic customer here & I concur with many comments about some of the current staff. After checking hours on Yelp & the website, I drove over for a browse, as I didn't have enough time last visit. Left at 6PM, arrived around 645 expecting a pleasant trawl, only to be told they were shutting at 7. I opined that I must have been mistaken, I thought they closed at 8! Well they are closing early. No general explanation, no institutional apology. I have front desked at bookstores and libraries: saying "sorry but" is common professional courtesy. Not here. Not this shift anyway. I dropped $15, less than I had budgeted for. Maybe they unexpectedly closed early to go to a party? Judging by their torpid conversation about what they would do if they could time travel, which contained not an iota of creativity or a tiny nano-second flash of wit, it would probably be a rather dull affair! Snooty rude dullards talking about their sneery Book Tok channels, perhaps. Mere speculation, but one does shudder. I have been haunting used bookstores in LA since 1995 and am delighted to report that the vast majority of clerks are cool, nice and helpful. Alas, sometimes we get sand in the bum crack when we seek beaming sunshine. Onwards and upwards. Anyway, do not make a special trip within 2.5 hours of closing time at Counterpoint! They may not be bloody well bothered to stay open. Despite the current infestations of few wee hobgoblins, I highly recommend the shop. EDIT: Susan P. Responded but there is no way to respond to her publicly. Note no apology. No acknowledgment that staff offered zero explanation. The protests (I see only one media covered event) were not evident that evening nor did the staff conversation reflect this. If they are nervous, that is not a good state to be in and I hope that this situation ends, but my point stands. Judging by Susan P's response, slack unprofessional behavior is a-OK. I therefore rescind my above recommendation of the shop. I would recommend used book stores Iliad (Burbank), Alias Too (Atwater), Book Alley (Pasadena) and Stories Books & Cafe (Echo Park) as more polite alternatives.
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February 2024 by John Henry Merritt
I was racially profiled at this store.
I went in with some books to sell. I got $20 in store credit for them and the bookseller told me I could shop for books and get the credit when I checked out. Well I guess they switched shifts or something when I was there because when I went to check out it was this other guy who I hadn’t seen before. I told him about the $20 store credit and he was super skeptical and confrontational. Like bro, either give me the $20 or give me my books back! I eventually got my credit but I will not be returning to this store as this was an incredibly uncomfortable experience for me.
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February 2024 by Ann L.
The bookstore itself has a lot of charm and my initial impression of them over the phone was positive. The store itself is nicely situated - near a coffee shop/cafe. It's exactly the kind of place I would wander in to while walking in the neighborhood. The employees are awfully snooty though. I sold a few books and bought a few - I watched one employee sharply reprimand a man who had set down a few books on a table that he wanted to peruse - she didn't seem to want him to pull down more than one book at a time. I suppose people probably do that and don't put them back; but that is the nature of a bookstore. But no need to treat him like an idiotic, errant child for doing so. Mostly, the employees just acted like they were doing me a great gift buying any of my books. I didn't need the money, but I should have been treated better whether I did need it or not. I just liked the idea of the books going to a good home. I don't think I'll be back even though there were a few more titles I wanted to buy. A bookstore should be open, warm and welcoming. Books are one of the few things that feel accessible to everyone, yet this place behaves as though you have to pass some sort of high-end sniff test to even set foot in there.
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December 2023 by Chloe L.
Okay "Susan P" I actually am not upset at all we sold our books somewhere else for a higher price with friendly staff. And I'm unsure if you notice but even your comment back from my review is condescending. The entire experience you were rude and condescending as a costumer I'm not just making that up. For a "business owner" you def did not handle either situation like a business owner.
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December 2023 by Cliff B.
Good selection tion of comics from 70s -80s bought at least 80$ of atlas seaboard periodicals from 1975.
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November 2023 by henry behar
Great store. Bought one of my favorite books first edition for good price. I come here all the time. Thanks.
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October 2023 by Reby
Lots of records but, small selection of genres. Also, if you’re not a teenage girl, don’t expect much help. There were some very annoying teens in there, while I was shopping that kept asking for help & the guy working kept going through sections for them. So, I thought cool, maybe he can help me too. WRONG, he just pointed across the store & said look over there Lol. Will not be returning
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July 2023 by Daniel Steitzer
Neat and varied selections.
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July 2023 by Allie RCH
Excellent!
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July 2023 by Tacy Prins Woodlief
love it
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June 2023 by Jacquelyn K.
Has anyone told joey that he sounds like jesse Eisenberg?A sweet spot but maybe a bit overpriced for a used bookstore
