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August 2024 by Luis Mejia
Good service, fast and efficient...!!!
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January 2024 by Lance Marsh
The place is great, good service
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October 2023 by Omar J.
Definitely the worst service I've ever had at a tire shop. Went in with a tire with a nail in it. They patched up the tire and was surprised what I was charged. I asked what the reason for the high price was and his response was "because you have large wheels". Wow... I have a brand new car with stock wheels. The answer made me upset but I figured I would just pay, leave, and not go back. But then... the following day I noticed the car was vibrating a lot when I was driving on the freeway. I went back to the tire shop and told them about it and I told them I believed the wheel they fixed must have been accidentally unbalanced. They said it was impossible. They said my tires were bad that's why it was vibrating. Again... my car is brand new... and I told them that the car had roughly 12 thousand miles on it... been serviced and had my wheels rotated each time. His response then was "then you must've hit the wheel on a curb". I was like... wtf... my rims are black and had NO SCRATCHES on the rim at all. I was beginning to get very upset and I told him... "my tires are brand new, I haven't hit any curb, and my car began vibrating AFTER you guys patched it up.... Can you please just confirm that it didn't lose its balance when it was repaired?" And he said... "sure, but I'm going to have to charge you to balance it". Pathetic. I ended up going to a tire shop on Olympic and Amalia... explained the whole situation and they removed the wheel. First thing i noticed and they showed me... was my rim was all scratched up from inside. They put the wheel on the balance machine and the numbers came out that the wheel was UNBALANCED. They added the necessary weight... ran the test again... and WHAT A SURPRISE... now it's balanced. And, was charged A WHOLE LOT LESS than what Cortez wanted to charge me. Of course... my car now drives perfect with no vibration. I definitely would NOT recommend this shop to ANYONE. I have no idea how this shop is still in service. Horrible service, horrible prices, and even worse professionalism. You would think the people there would actually try to help the people in the community... but they obviously have their own plan in mind.
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September 2023 by Menchy Veliz
Excellent service
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August 2023 by Elizabeth Escalante
?Best prices in town.??Rims & tires ?❤️?Family owned and operated serving the East los Angeles community since 1987 ⭐️⭐️⭐️⭐️⭐️All forms of payments are welcome, and financing is available. Located on the corner of Olympic blvd and Ferris ave right off of the 101 fwy 0.2 miles.??⛽️???? I highly recommend Junior and his business??????? ??I'm a loyal customer after Junior Cortez informed me of the importance of my tires & safety as he is passionate with the up most professionalism shown as well as super knowledgeable in his field honest and trustworthy, I bought a full set of brand new name brand tires because I commute a lot, and safety is my top priority as I have precious cargo. ?✅️
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May 2023 by Albert Hernandez
Always good ?
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November 2022 by Matthew Woodworth
I love going here. Very cool guy ! Can do anything from repairing bent wheels , to patching,to new tires. Customer for life !
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October 2022 by Marco Hernandez
Great service got me some new wheels. Not this car mines a Toyota camery lol.
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August 2022 by Roberto Solorio
Went there and was given service without an appointment. The day before I went to another tire shop and thought the problem was solved the next day still had the problem. At Cortez tire he removed the tire and in 2 minutes found the problem. I didn't have a spare tire so they could take the wheel to effect repairs, they loaned me one while repairs were made. They went beyond the call made the necessary repair. I'd recommend Cortez Tire to friends and family.
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July 2022 by Maria L.
I went there to replace a flat tire , and I knew all my tires we're pretty much done !! And they gave me a great deal for new tires and 2 yr guarantee!!! Besides the awesome deal, they are very efficient professional, changes all four tires and balances them so fast I was impressed. Mostly their customer service is on point. Very friendly, courteous and make you feel welcome unlike other places. Definitely recommend this place no doubt!!!
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July 2022 by Clara Samuels
So grateful for these guys. Had my tires changed and opted for the used ones thinking I'd wear them down anyway on my way back to NY with my trailer. After test-driving I didn't like how they felt. Jr. test-drove the car with me and didn't feel what I felt but was still willing to change them for me. I thought perhaps it was bc they were not the size of the stock tires for my jeep liberty. So he ordered new tires in the correct size, uninstalled the used ones and had the new ones on by next morning. He didn't charge me anything extra for this and didn't make me feel bad when I wasn't originally satisfied. Next day the new tires feel like a dream- no grinding or vibrating like with the too-small used ones, just super smooth. I was so happy I was comfortable enough to ask to change them. Ladies, you know how sometimes mechanics can be condescending or make you feel crazy when you feel your car talking to you- not these guys! Totally respected my cars wishes and now he's a happy guy ??
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May 2022 by Carlos Martinez
Great service nice staff?✨
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March 2022 by Go USA
Expensive compared to shop down the street.
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February 2022 by Florencio Chavez
Very reasonable prices, fast and speedy service with a smile no hidden prices.
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January 2022 by Y S.
When my Tesla had a flat, we needed a size that is usually a special order at most places. But these guys had it. (Special Kudos to the AAA tow truck driver for anticipating the unusual size and calling around his known-shops to see if they had it). The gentleman at this shop fixed my car up in no time & was also very careful with my car (he actually interrupted his lunch to help me, though I asked him to take his time & finish his lunch before helping me, because it was the weekend and I wasn't in a rush). All in all, friendly people with good cheerful service. Would like to see more businesses be like them!
