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August 2023 by Ramiro Carbajal
Best Rates and bank on the Westside
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April 2023 by Kristine Hakizimana
The absolute worst customer service ever! The 800 number told me to contact the branch about an issue and after 2 weeks and 40 calls and 3 messages to Erica and the manager... someone answers knowing who I was because of caller ID and says they have been busy dealing with other clients and "what do I want". I've been dealing with fraudulent activity on this account for over 2 weeks. Don't waste your time or money here! This branch doesn't care at all!
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March 2023 by Fridas Klassenzimmer
Dear Sir or Madam,I am a customer of your bank. Since I live abroad and cannot reach you by phone, I need an e-mail address. Please let me know your e-mail address.With kind regards
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January 2023 by Erica F.
Best bank! Professional staff and great CD rates compared to other banks. I recommend this branch.
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November 2022 by Jason S.
Top notch place. People are warm and welcoming. Never fail to help out. Lines aren't always long and the manager Armando is fantastic.Maybe you'll be lucky enough to see Francis! He's a the best teller ever: Kevin is also legit!
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October 2022 by Ami Tyszko
Worst customer service… I’m closing my account and move my money to First Republic.
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July 2022 by Mike Lee
Worst experience I have ever had. Just don't go there.
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February 2022 by Kristen Buchanan
I've banked with Citi since Cal Fed auto switched into Citi in the late 90's. Im in many different branches, and over the years, in different cities. I'm surprised to have had zero disappointing experiences and they have been most competative.
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February 2022 by Kid Sun
Trash organization for sure. I’m planning to close my account with them. They are way worse than Chase.
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January 2022 by Allan Alcibar (dj aa7)
Citibank is a trash organization. As a small biz contractor, i cash checks from customers all the time. Citibank is an absolute nightmare to deal with.First, not all branches cash checks and there is no way to find this out, until you've wasted time in line. This happens so often at Citibank, that they actually have print outs with addresses of branches that do cash checks.So there i go, driving 30 minutes to this branch. While most banks may want 2-3 forms of ID, this bank wants my social security number on a random Sticky Note, and it took 15 minutes for the cashier to actually give me the money. Slowest & worst service ever at a bank.I would never open an account at Citi, if this is how they'll treat the people I'm writing checks too.
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December 2021 by Tany N.
I have an account and lost my wallet. Went in for some cash as I lost my wallet and don't have an ID or my card. Went in and they said they couldn't help me withdrawal unless I had my debit card or ID. THAT I DONT HAVE. Waited over 30 mins so not be helped Wack Moving to chase
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November 2021 by John Young
Absolute and complete ineptitude is literally mind blowing for people who handle our money
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September 2021 by OLEKSII Boiko
Branch manager Armando Enriquez come out to help teller with uncover nose. Hi mask wasn’t secured at his face.He was very rood and unprofessional.The teller was able to help at the end.I’m about report to Armando to main office before Citi will lost business at this branch.
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September 2021 by Leslie Brinkman
Citibank is funding climate diaster. According to the Sierra Club, Citi was the world’s third largest bank to fund fossil fuels with more than $188 billion in investments between 2016 and 2019.I have destroyed my card and will not return until Citibank has fully stopped funding fossil fuel businesses.
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August 2021 by Denise T.
I went to this Citybank branch on 8/23/2021. And I felt more like a criminal than a customer. The negative reviews here are real!!! And I will never visit this branch again.
