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November 2023 by Charles Welch
Need to be closed down I saw what you did to that little girl y'all need to be a shame of yourself would never bank with y'all
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April 2023 by Nuttaporn Premprasirt
Los Feliz branch the best service in town always satisfied with this branch very good service staff is superb love coming here
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March 2023 by HB S
So~~~~~~~Good!!!I was impressed by the kind guidance and quick work.
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February 2023 by C. D
Please fire your manager who opens business accounts, I had every documentation to open account. He said I have to have a CA ID, total lies as I opened another account at Citibank at a different location without a CA ID, he was just rude and lazy to work . I hope they see this review so they can make him retire or fire him. Worst experience at a bank ever.
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February 2023 by Cal
Please fire your manager who opens business accounts, I had every documentation to open account. He said I have to have a CA ID, total lies as I opened another account at Citibank at a different location without a CA ID, he was just rude and lazy to work . I hope they see this review so they can make him retire or fire him. Worst experience at a bank ever.
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February 2023 by HB
how this company is even business is beyond me. They lost sixteen thousand dollars from my account. I have been pursuing them for 2 months now. Managers don't return their emails or voicemails. Stick with a legitimate bank like Chase.Its funny that the second I post a PUBLIC complaint they respond and give me a generic customer help email when I have already been in touch with branch managers, customer reps, etc.
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December 2022 by Fish Family
Josephine and the entire team at this branch are amazing! They helped make our home dreams come true! Thank you for an incredible experience.
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April 2022 by Star Polaris
I came in to cash out my check and the cashier decided to not do it because of my skin color
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March 2022 by Xx S.
We use this Citibank because Stephan is Da Man. Not too crowded and small facility.
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December 2021 by Hemang S.
My nearest Citi location. We came here to sign up for a joint checking account and get a new credit card. We had a great experience and lovely appointment. Plenty of parking out front. Highly recommend to anyone in need of good service! :)
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August 2021 by David Grigoryan
I’ve been with Citibank for nearly 11 years now. I’ve conducted business with them and have had numerous transactions done with tellers, bankers, management, etc.. I’ve always been treated fair and have Citibank has always met the level of satisfaction to me. However, this review isn’t based just on “Citibank” it’s based on the Branch Manager/VP: Josephine Rivera. I was referred to Josephine by a personal banker for a transfer. Upon arrival I was greeted with the upmost respect. Not only did she make me feel as though I’m a valued client, but she made me feel as though I’m “family” and it was genuine. I don’t know how Citibank treats their employees, but I hope she’s treated well. She brings respect, integrity, and value to this brand. It was more than a please working with you today Josephine. I appreciate everything. You’re assessment is worth more than the 5 stars provided by Yelp. I honestly mean that.
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August 2021 by David G.
I've been with Citibank for nearly 11 years now. I've conducted business with them and have had numerous transactions done with tellers, bankers, management, etc.. I've always been treated fair and have Citibank has always met the level of satisfaction to me. However, this review isn't based just on "Citibank" it's based on the Branch Manager/VP: Josephine Rivera. I was referred to Josephine by a personal banker for a transfer. Upon arrival I was greeted with the upmost respect. Not only did she make me feel as though I'm a valued client, but she made me feel as though I'm "family" and it was genuine. I don't know how Citibank treats their employees, but I hope she's treated well. She brings respect, integrity, and value to this brand. It was more than a please working with you today Josephine. I appreciate everything. You're assessment is worth more than the 5 stars provided by Yelp. I honestly mean that.
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June 2021 by Sara M.
Banking with Citibank has been absolutely delightful! I had the pleasure of speaking with Josephine the Branch Manager when calling in to recognize two of her employees and I am a firm believer that greatness ALWAYS comes from the top down and let me tell you talking to Josephine was a confirmation of this! She was so kind, genuine and has such a uplifting spirit! Speaking to her was like speaking to a long time friend she made sure to ask me to stop by her branch to introduce myself and I could sense how sincere she was. I called one day needing to go in for an urgent banking need the same day and Sarah answered. Sarah was simply wonderful! It was a Friday and she said come in now. I headed right over and let her know I had limited time and let her know what time I needed to be out by and she got me out in half the time. Her service was efficient and exceptionally impressive. I am LOVING the consistency I get throughout the Citibank experience. THANK YOU!
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May 2021 by Mister W.
Here's an update, I went in with about $2500 in $20 bills and asked them to swap them for $100 bills. The only way the teller would do it was to make me deposit the money into my account and then he would allow me to withdraw it again and pay me my withdrawal in hundreds. Basically an a****** move that now puts into question my income or where the cash came from should I ever be subject to an audit. I just have to say in general, this bank is made up of unhelpful and fake friendly people. And honestly they all seem the same, like they're from a tribe of inconsiderate people. And by the way, I run at least $2 million a year through my business account alone at this crap bank. We're looking for another bank now, I think City National.
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March 2021 by Diamond King
I've been a happy citibank customer for decades! This location has undergone a high Tech make over so when you walk in it feels a bit like you're walking onto the set of Blade Runner! The service was quick and courteous as always. Parking can be hectic if you're there at the wrong time A-day just an FYI because the lot holds about 6 to 8 cars tops.
