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January 2024 by dominic austin
It was a wonderful and helpful experience when I went. Got all my questions answered and even more investment opportunities to look into. Ericka Brown was a wonderful teller and if you go there make sure you sit down with her and she will make it a helpful and effective. Good CITI BANK NEAR USC ❤️?
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May 2023 by decker paterson
Honestly this place is sort of a mess every time I go. it’s the kind of branch they should temporarily shut down at this point. It’s very understaffed. I feel bad because the clientele I often see them helping, this clientele challenges them and argues. It’s just probably better if Citi shut down the branch, brought in someone to fix, and kept the same staff. The staff are nice. It’s just an admin issue.
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January 2023 by Julio Hernández
Had a quick consult and was handled expeditiously.
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August 2022 by Maria Luisa Roncoroni Seda
Branch is very close to the USC Campus, so they get a lot of students opening accounts. Ms. Candy Vera provided exceptional customer service when opening our son's account! It seemed to me that all employees at the Branch are committed to great Customer Service. Very happy with our choice!
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June 2022 by Heidy C.
This place is great!!! I was welcomed with nice air conditioning and friendly customer service, thank you Kairi. This place is my go to now
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May 2022 by Lisa Conner
I don’t like banks, but I definitely prefer Citi over others. The customer service has been great over the many years I’ve banked with them. I miss some of the previous managers. The problems are with the decision makers, not the employees with whom we interact.
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May 2022 by Katelyn Knight
Never come here, citi bank is very racist and locked someone in.
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April 2022 by Anna Grace
staff were caught racially profiling and literally locking a customer in. stay far away from this place!!!!
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April 2022 by E P
The people who work here think they are vigilantes when they’re actually just super racist.
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January 2022 by S.M. S
This location shows open on Google. I drove there but it was close.
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May 2021 by Pamela Montaño
They make zero efforts to help you when you have a problem. They make you jump through so many hoops and they don't care to help you or answer their phone.I left so many voicemails and no one made the effort to call me back.Don't waste your time going to the branch. You are better off trying to get customer service to help you.
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March 2021 by ethen films
The branch manager Sergio Lopez is RUDE and and unprofessional. He has no idea how to run a bank and should not be working in a field that requires strong customer relations since he has horrible people skills!
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March 2021 by kkiana _xd
Terrible service is slow
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July 2020 by Jaceline Cambray
They make us wait for a long time. And their service is really slow.
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July 2020 by CHUN WEI
service is awful!
