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January 2024 by Daniela A.
Report this bank to the FDIC they will freeze your account and take your money with no explanation!! They do not care about they're customers
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October 2023 by Mace D.
Shady! I know why we had to keep on calling and make multiple trips to sign documents. Our account did not make the required time frame to get the bonus. I am going to tell everyone of this shady business!
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June 2022 by Shania E.
Some other people are not nice there there this one girl named baby storme went to the bank to cash her check and they took it away from her and didn't give her back to her and she recorded the whole thing they were being racist to her. they're going to call the cops on her even when she did nothing wrong she finally got her check back and she's suing citi bank
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February 2019 by Christina C.
This is regarding the ATM... Please fix your ATM! Its been months, there is only one, and you're too big of a corporation to have an ATM down for this long. Otherwise, last time I had to go in, customer service was great. Very nice tellers.
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February 2018 by Destinee D.
I only come here because it's the closest location to my house. The service is good, when i don't have to wait an hour. The line can have 15 people in IÂt and only one teller working, while the rest sit at desks and look or pass by like they don't see it. Crazy
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January 2017 by Mary T.
They should really fix their ONE ATM!!! Every time I go there, it's always out of service! Like really?!?!?!
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January 2017 by Zen Z.
UGH. I can never go here without feeling like I'm going to lose my mind. Service is so slow, and if you ask something slightly off their script, brains melt. Such a dread ever having to go here.
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October 2016 by Melinda I.
Citibank didn't put my new card order in until AFTER my temporary card expired. So when I went in to get ANY access to my money I waited in line for 20 minutes and then THERE WAS A FIRE DRILL where they said it would be 30 minutes. WHAT COMPANY HAS A FIRE DRILL IN THE MIDDLE OF THE DAY? Are we still in elementary school? This company and this branch is absolutely disgusting and useless.
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August 2016 by C J.
Rude! Parking is deceiving and difficult. Customer Service. What customer service? Their tellers are rude and off putting & it's clear that they learn this behavior from their managers. If you're in a hurry, hurry on by this branch & possibly try the Chinatown location where I've never had a problem.
