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February 2024 by Martin T.
Just opened up an account Abigail helped me she was great , very helpful and informative. The whole process was fast and easy . Highly recommended.
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September 2022 by Daniel M.
I don't know why but every time I come into the ELA branch of Citibank there always seems to be just one taller with many customers waiting in line. I don't know if it's segregated by the make up of the community but I believe there should be something done about it.
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September 2019 by Stephanie T.
This bank CITI BANK IS THE WORST BANK EVER! I switched because I thought they were going to be a great bank and boy from day one I was just having MIGRANE AFTER MIGRANE ! They have great customer service in my opinion , I will be honest but they have to I'm guessing to try to sway you away from the ridiculous rules they have in place ! I dread having to make a bank call, sometimes I don't want to spend money because I'm like what new curve ball are they going to throw at me this time .... bottom line one representative told me my funds would be AVAILABLE ON A WEDNESDAY and the OTHER REPRESENTATIVE I called said, my funds would be AVAILABLE IN A WEEK....... IF YOUR THINKING ABOUT JOING PLEASE PLEASE DO NOT!!!!!
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March 2019 by Ed U.
What a wast of time! Writing a long and bad review will just waste more of my valuable time. I thought B of A was the worst bank. New low Citibank, what a joke!!!
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January 2019 by s m.
Closing my Account after being a loyal customer for 30 years the banks in this neighborhood do not know how to treat a loyal customer with respect and decency. This branch is walking distance from my home but I drive all over town in order to avoid coming to this branch. I'm going to close my bank account and go to a different bank... I decided to not close my accounts . I went to the ELA branch on Whittier Blvd and I met with a very nice lady didn't catch her name but she's been there for a long time and she was able to help me resolve the issue. as long as she's still working there I will keep my account but I will never go to the branch on 1st Street and Indiana again.
