This is a wonderful Citi branch with beautiful decor. The staff, from tellers to management, are always helpful, respectful, friendly, and collaborative. They know customers by name and work to resolve any issues, even when corporate policies create challenges. The service is exceptional, with staff following through on solutions and maintaining a calm demeanor to defuse frustration. The renovated building is well-designed for Los Angeles, with its main entrance conveniently facing the parking lot. Customers report consistently positive experiences over many years, noting they couldn't imagine better service.
Everyone is helpful and respectful, from Tellers to management. Specifically " Albert " has been. May G-d bless the entire staff, individually and collectively.
March 2024
Very helpful manager n tellers. Nice new building redo.
February 2020
Staff at this branch is very friendly. Erick has helped with notary and medallion services. Very helpful and accommodating.
