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April 2024 by November2Foxtrot
This is probably one of the worst managed Chipotles I’ve been too. I see a long line out the door, two people actually working and 4 people in the back standing around and chatting. There is no sense of urgency or really an attitude of getting work done leading to poor customer service.There’s inventory (chip boxes, trays, cooking utensils) sitting out in the customer area.I waited 30 minutes after the forecasted pick up time for my online order just to be wrong. There is a higher priority for walk-ins rather than online orders. I would have gotten my food faster if I just walked in. The same person who is making the online orders is the only one working the register leading to a big slow down trying to juggle both.What is the point of making an online order only for my food to be 30 minutes late?
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April 2024 by A G
Don’t order through the app, you will get your food faster if you just wait in line.
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March 2024 by Sebastian Nader
Short staffed and a little unorganized.
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March 2024 by Mr Gospodin
very few people work, you have to wait a very long time
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February 2024 by Ttt Tt
The female employee with red hair and glasses was completely unfriendly.Asian women are treated as invisible. racist itself. A man with a broken personality. I went to the counter to pick up the food I ordered online, but when he saw me, he suddenly pretended to be busy and snooped around the kitchen. After waiting for a while, the staff who prepared the food finally took care of it. After reading past reviews, I have a good idea of what kind of person he is.
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February 2024 by LA VIBES
Stale chips and brown ?
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February 2024 by Mickey Renteria
My favorite fast food place just love it.
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February 2024 by Rodrigo “funning”
Chipotle has been consistently good at every chain spot that they have.I ordered a salad bowl greens, grilled vegetables, no rice, no beans, half chicken, half beef, light sour cream, light cheese, and finished off guacamole. It was delicious and a good dinner to keep me filled.I’d definitely come back to this spot again when I need a quick bite. Parking is limited to street or paid parking at a lot nearby.
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January 2024 by Armen Ohanian
Food quality is certainly less than other Chipotle stores.
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January 2024 by edward kosary
Ordered on app, waited 15 minutes past promised time, people in line getting food faster, chips burnt and stale, queso was watery and bland.Salsa was put in open tray container...spilled out while walking to hotel.Staff about as friendly and helpful as concertation camp guards
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January 2024 by 저리
A red-haired woman is working.I had ordered before so it was easy and there was nothing unfriendly.The amount was a bit small, so I went on a diet unintentionally?
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January 2024 by 秀三郎
It was clean, delicious and satisfying.
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December 2023 by jerry Z
Great location and friendly
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December 2023 by andrew O
This place is the bomb and it’s just like you’d expect chipotle. Is everything right the same way every time that big fat burritos bowls all kinds of things you want have made anyway you want with everything that’s on there nothing at all you had a skinless burrito you or a little rice bowl burrito you have a chicken burrito you have it all it. Good place to go downtown LA.
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December 2023 by malvinder kaur
Mexican food has its own flavor to give bursting on taste buds, especially sauces, guacamole salsa tomatillos corn chips and of course all sorts of other foods papusaas,quesadillas, chorizo,burritos all of it.