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July 2023 by Byron L.
I stopped by this branch to make a quick deposit and it turned into a two hour transaction and visiting another branch. I asked the bank teller if she wanted me to write down the amount to deposit and she said no- I could just tell it to her. When I did tell her the amount she made a mistake so I went to another Chase location on Wishire Boulevard and found out that they do not do deposits at that Branch. This was not a good day for banking with Chase- if you can avoid this location on Pico & San Vicente do it and this location is the only option for you make sure they write everything down and confirm it with them.
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December 2022 by Robert F.
If I could give this beach a zero I would. Always a long line with one goddamn teller working.
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March 2022 by Tae K.
Hopeful and not much help. Had questions regarding business account, was told to call a number. Went to the Wilshire branch, didn't have to call. Definitely different outcome.
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March 2022 by M G.
This review is of the branch at Wilshire and Hauser in the Miracle Mile area. Went in to deposit checks and $180 in cash. My fault that I switched to a fanny pack (walking 2 dogs from where I live) and forgot to bring my ID. Teller said I could deposit the checks, but not the cash. She AND the bank manager did not recognize me, so would not vouch for me to allow the cash deposit. Of course, I understand, security and all but this all seemed ridiculous. I've been coming here for years monthly, masked and unmasked. This same branch manager has even come over to introduce himself to me and my son previously and always sits off to the side in his glassed in cubicle to oversee everything and everyone. The security guard recognized me but he could not vouch for who I was, only if any of the tellers or the bank manager could and none could. If I didn't have to, I wouldn't bother with this bank.
