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August 2024 by Nikita Bakli
Stupid branch. They have ATM but you can't use it coz the bank is closed. But the ATM is in the middle between of the doors, so these doors should be open as in other banks to use ATM.
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June 2024 by Jack Reed
Just went to this location to get a cashiers check, and the lovely bank manager Tina was super helpful! She’s the best.
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May 2024 by Yasin Al-Sayyad
No cash withdrawals through drive through service after hours.
EDIT: I was wrong. The transaction was flagged as fraud, and once that was cleared, they allowed me to withdraw my cash like normal. No other chase in the area serves after hours so this is gold.
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April 2024 by John
Both after hour card entry sensors are not working. Seems to be their standard, bank on laurel cyn doesn't work either. RIP customer service,
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February 2024 by Simonne S.
Literally just got my Chase debit card.. deposited money in the drive thru ATM and someone stole my numbers and wiped my account clean. Insane.
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February 2024 by Denise Z.
They are not helpful, they didn't have anyone available to open an account. They told me to go to another bank across town.
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February 2024 by Linda Balbuena
Part 2 ali come to let me know that there was No one to help us because everyone was in lunch and busy so there no walk in service you need to make appointments if you come in to this bank I was disappointed of this bank if the frist person should toll me about this problem i wouldn't come backto tell meI need to come back later on or make appointment it would be ok but I was there waiting for service for 20 minutes for nothing very said. There no walk in service
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December 2023 by Jai Hilton
Suzy is the best
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November 2023 by Daniel Cifuentes
Card reader to open the door when close never works
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June 2023 by krystel mercado
They have good costumer services the people are very nice and respectful
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November 2022 by Kassandra R.
Súper helpful staff including the security guard. Omar helped me open up a couple accounts and explained everything perfectly and efficiently. Would recommend scheduling an appointment with him for all your chase banking needs.
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August 2022 by Jaycob Kingdom
Tina Kasabyan, was so rude! How is she even a branch manager! had an appointment at 2:30pm today with a banker I was seated for over 20 min when Tina Kasabyan kept walking around and not even offering to help me! When I asked for help, Tina approached me without greeting me, and looked really mad at mad for asking a question about my appointment then she continued not even helping me or even trying to help she was so rude and didn’t care when I raised my concerned. I left without getting a service, I have my credit cards, personal bank, business banking and mortgage all through chase but Tina ruined my whole day. I need to reach out to the CEO of chase for help.
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June 2022 by Brendan Granados
The ATM doors (after hours) have been broken for almost 2 years since I’ve lived in this neighborhood. Every time I take out cash I have to walk to the drive thru and I explain to the people that are confused why the doors don’t work. Countless complaints but no response.This bank is the laughing stock of the neighborhood. Don’t bother.
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March 2022 by Mobin Kingdom
Tina Kasabyan, was so rude! How is she even a branch manager! had an appointment at 2:30pm today with a banker I was seated for over 20 min when Tina Kasabyan kept walking around and not even offering to help me! When I asked for help, Tina approached me without greeting me, and looked really mad at mad for asking a question about my appointment then she continued not even helping me or even trying to help she was so rude and didn’t care when I raised my concerned. I left without getting a service, I have my credit cards, personal bank, business banking and mortgage all through chase but Tina ruined my whole day. I need to reach out to the CEO of chase for help.
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February 2022 by Jake Y.
Tina Kasabyan, was so rude! How is she even a branch manager! had an appointment at 2:30pm today with a banker I was seated for over 20 min when Tina Kasabyan kept walking around and not even offering to help me! When I asked for help, Tina approached me without greeting me, and looked really mad at mad for asking a question about my appointment then she continued not even helping me or even trying to help she was so rude and didn't care when I raised my concerned. I left without getting a service, I have my credit cards, personal bank, business banking and mortgage all through chase but Tina ruined my whole day. I need to reach out to the CEO of chase for help.
