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March 2024 by Janette Rodriguez
I'll start of with the good. I like how its a few hundred feet from my house. Now for the bad. Back then (maybe a year and a half ago) the bank would have the doors open especially on Sundays to use the atm machines. I would usually loved to go on Sundays since it was open and there was only one or two people doing their transactions. A month ago, I tried to come on sunday to make a deposit since my account didn't have enough money to cover my unexpected hospital bill and didn't want to pay an overdraft fee. The door was closed and the card reader didn't work. So I had to walk up to the drive thru to use the drive thru atm to do my deposit since i didn't have anyone to take me to the chase bank near the in n out in Huntington Park. They really need to have the doors unlock on the weekends like they used to or at least fix the card reader to access the inside of the bank or install an atm outside of the bank. It was very convenient to have the bank have the doors unlocked on the weekends and do transactions quickly and not go to another branch for it or if you dont have reliable transportation going up to the drive thru atm to realize a transaction.
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March 2024 by Brent Munoz
Usually all Chase locations allow you to use the indoor ATMs, this one doesn't allow it or has either been broken for months. The drive through ATM is always crowded after they close. I don't recommend coming here to get cash after they close.
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February 2024 by Noah V.
Hands down to the-worst Chase I've ever been to. The ATMs never work You can't access the ATM on the lobby because even with you having a Chase card it doesn't work to open the door. I wonder if this would ever happen if this branch wasn't located in a primarily minority neighborhood. Management please do something about this. This is a disgrace. There are people walking through the drive through ATM because they can't access the ATM in the lobby someone is going to get hurt .
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February 2024 by Andrade Wendy
What is the purpose of having a number to call the branch if nobody ever answers and giving a direct line # to get in contact with the manager but never available. Lines are always ridiculous and to be able to talk to someone in person you have to set up an appointment because walk ins are not welcome. Customers feed back are not being addressed very disappointing
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December 2023 by Mo Cow
Not working
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December 2023 by Jenni L (Jovi)
The door is not working it is not allowing me to go in to the atms even with my bank card and the line for drive thru is around the parking lot
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December 2023 by JoviElle “Jovi” Love
The door is not working it is not allowing me to go in to the atms even with my bank card and the line for drive thru is around the parking lot
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November 2023 by Edgard Bustamante
appointments are needed to talk to a representative for accounts anf bussinesjust to be a walk innot anymore
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October 2023 by Adelina Aguilar
The ATM machines are always malfunctioning, they never give money, the doors lock, you can't withdraw money.
Please ? fix everything now.
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October 2023 by F “Felix” Silvan
That door has had problems for a long time and it won't open, it's locked.
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October 2023 by Raul J.
This bank is the worst all those windows an for only to have 2 open doesn't make any sense an after 5 for some reason they close the door so you don't have access to the atm in the lobby after hours it's the only chase bank that dose that!! Open up the lobby again!!
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August 2023 by lily burgos
The staff is so lazy. The bank closes at 5pm we walked in at 4:29pm we wanted to add a beneficiary to the account. No one was in the waiting listing. The guy quickly said NO! That is was too late. He said to come back at 9am. Adding a beneficiary does not take more than 10 mins. They were just lazy BTW very dirty bank. Plenty of staff just chitchatting.
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August 2023 by Roman A.
Forget about coming here during the weekend. The doors are locked and the door mechanism where you swipe your card for entry doesn't work! Causing the drive thru to be always congested!
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July 2023 by Ana Contreras
Excellent service, I loved it, they served me very quickly and the staff was very attentive.
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July 2023 by Albert Bee
The ve4ga
