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February 2024 by Reyna Nicole
This is the worst location, although every Chase bank I've been to discriminate and hire the most unintelligent people. Everyone wants an image these days so they are more concerned with trying to look like they are important. Whenever I went in to check on my statement, they would walk away on go to break..They act scared of me. Then they get rude after I say I'm uncomfortable. I got into a full blown argument with the managers. They are at fault for my account going into negative after dealing with identity theft after my iPhone was stolen and I lost access to my email. I am done with this bank after this experience. I may even file a lawsuit. Because they confused my entire account. I don't know what I needed to file a claim for so I just walked away.
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December 2023 by Jamie Barnhart
Friendly staff
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September 2023 by Andres Gonzalez
Despite having additional atms available it seems they are never available for customers to use after hours
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September 2023 by Yuan Yuan
The manager right here is extremely unprofessional, don’t come.
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August 2023 by Bex B.
This bank always has temporary closures. They don't have parking and have rude staff. What's the point of even having this bank in this location. Fail.
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July 2023 by 0% casualties G
Somewhat nice depends on who your teller is sometimes I'll pass up to deal with someone else's great always empty never busy
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July 2023 by Zach Zibits
My go to bank. Good experiences.
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May 2023 by Simon N
Very nice people welcome you and give you the best service
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October 2022 by 葉葳
Can’t schedule appointment. Average waiting time is 1 hour.
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July 2022 by Diana Gonzalez
I usually come to this chase and never had any problems but today was a little different. While walking in I was greeted by a gentleman (never got his name) by the door. Standing next in line a woman behind the window named Dacia began to call over the gentleman. She began to down-talk him and sounding really condescending about the way he was greeting and how he should also ask if people need help and blah blah. Which is fine because there is nothing wrong with constructive criticism but cmon ma’am there is a time and place for everything, this went on for a good minute which made me and everyone else in line feel weird. The chase is super quiet as it is and she made the energy in the room really awkward. Whether she’s the manager or a coworker that conversation should have happened behind closed doors. I politely told her that next time she should have those types of convos behind closed doors and she wasn’t too happy about my constructive criticism lol overall I’m pretty sure Dacia was mad that there was a line forming but that’s not the greeters fault.Sad to see when employees don’t get along with each other.
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April 2022 by amitay tadmor
Worst chase I have ever been too. Two hispanic ladies are too lazy to help and just tell you to reach out and call chase instead of providing any help at the branch
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April 2022 by Murasda ..
Rude staff. I get there and am next in line. Apparently the people in front of me have difficult transactions and im waiting about fifteen minutes. A line formed behind me. Eventually I ask the greeter (person who wanders around) if she could help me as all I need are quarters. She was noticeably annoyed that I was asking her to do her job and helped me in the most passive aggressive way possible. Also, the atm outside was broken. Every time I go to this branch it's sometime. Corporate needs to shut it down or hire a new manager because something is obviously wrong here.
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March 2022 by Arnold Contreras
The fact tht as a customer you get profile for your appreance smh it’s 2022 and Leslie at chase wanna act hood lol ?
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February 2022 by David Alvarez
Temporarily closed without any explanation or prior warning. Apparently I can’t count on chase to be open during business hours.
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December 2021 by Celestine Mena
Great customer service this is my go to Chase its less crowded and fast
