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November 2023 by Adam K.
Everything was quick and on time. The staff was friendly and helpful. I will for sure come back as needed and recommend Big Brand to others.
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November 2023 by Elon S.
John and the staff were very knowledgeable and diagnosed my issue correctly. I had to replace both my axles. Their pricing was very competitive. Moreover, the workmanship was superb! and my issue was resolved. I plan to go back there later on for any other work! Thanks!
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November 2023 by shelby r.
Big brand was able to temporarily reinstall my old splash guard (for free no less, though be sure to tip because that's the right thing to do and they're good people over there), and on top of that the new manager John gave me great, honest advice on going about finding a new one for them to install. Go here for your car repair needs!
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November 2023 by Bertha L Stevens
I waited for say 1/2 hour and pulled up to the garage door. They changed my tires so fast that I got to play only three Gin Rummy hands on my phone. They were courteous and professional. I would definitely go again should I be I need of a new tire.
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November 2023 by mammothskiier
Excellent experience all around. I purchased new tires about a month ago, and thankfully, Nick convinced me to get a warranty offered by BBT that saved me when I subsequently ended up with a nail in my tire yesterday. They got me in first thing the next morning, and the whole process to check in, check the tire, and replace the tire took less than an hour, I highly recommend Big Brand Tire.
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October 2023 by Yoni Fogelman
I am so thankful to finally find a tire/car shop in my neighborhood that is trustworthy and reliable. I have returned many times to replace tires and just got a major service on my suspension. They did it same day and saved me around $500 on the parts - really savvy ordering the necessary parts. Highly recommend!
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October 2023 by Tressana Alouane
Marcelo was amazing and went above and beyond. Thank you so much! I had a friend refer me here and am so happy they did.
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September 2023 by Rudy T.
I miss California Tires so much. I went to get my car serviced, Joe (store manager) laughed at me and then I was told that they could do it a the end of the shift. I told them that I had to go and pick-up my kids at school, but once I got back and even though there were no more customers than what I had seen, I was told that they could not do anything (even though a tire rotation takes 10 minutes, and I bought my tires there). This was at 4:30 pm, half an hour before their closing time.At California TIres they would just say, "we are closing soon, but just for you we will take care of it". No condescending laughter. Miss those folks so much.
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September 2023 by Koko Masako
These people messed up my car! I bought tires from them and when they installed them, they didn’t balance my tires correctly and 2 of my hubcaps fell off! They then lied and said my hubcaps were worn (although all 4 were intact before they installed tires) but they said they would reimburse me for all 4 and removed the remaining 2. To date they have not replaced my hubcaps and ignoring my calls. I even had to retain an attorney because they had put in writing they would reimburse me. I will never go back and warning anyone reading this to go somewhere else. Look at my car! I had 4 intact hubcaps before I went to Big Brand Tires.
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September 2023 by Dalida O.
Took my car in during lunch and they were able to replace it immediately while I waited. I really appreciated their fast efficient service. The only thing was it needed to be cleaned up a bit and maybe some water while we wait.
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September 2023 by Jason C.
I'm a first time customer. I purchased four new tires with alignment and balancing and just left Big Brand Tires extremely satisfied by great prices, efficient and fast service and professional and friendly service. A very well run business- I'll not hesitate to return as a customer.
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September 2023 by Koko M.
These people messed up my car! I bought tires from them and when they installed them, they didn't balance my tires correctly and 2 of my hubcaps fell off! They then lied and said my hubcaps were worn (although all 4 were intact before they installed tires) but they said they would reimburse me for all 4 and removed the remaining 2. To date they have not replaced my hubcaps and ignoring my calls. I even had to retain an attorney because they had put in writing they would reimburse me. I will never go back and warning anyone reading this to go somewhere else.
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September 2023 by Cecilia Abay
Great Customer Sevice!!! I called in & thanks to the store Manager he said they could service my car forsure!I was a bit worried they couldn’t service my Mini Cooper Countryman S but so awesome they were fully equipped to! unlike another 15 minute oil change shop in the area…I also had a 50% Coupon that I got from Instagram they honored?
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August 2023 by LYN Kupferman
The service is impeccable, Joe and the staff friendly, informative and knowledgeable‼️ Have a 20 year old Honda Element...Joe and Big Brand are going to help me keep it another 25 years‼️ Will definitely continue to come back for my automotive needs‼️
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August 2023 by Wendy Arnold
Big brand tires is a very professional service, providing excellent care. The manager, Joe, is so thoughtful, cordial, efficient, and it’s always an honor to get help from them. This is Wendy from around the corner! :-)
