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February 2024 by Andrew Sindle
This is my second time using a Caliber Collision. The first time in another state (also 5/5). I moved here recently and finding a new repair shop can be daunting. Finding someone who won't rip you off and has great customer service is like finding a needling in a haystack. Thankfully I had a great experience at a different caliber so I figured I'd give this one a shot.Let me tell you, my primary contact was Edwin. Like many other reviews have stated, Edwin is amazing. Always professional and very courteous. Gave me prompt updates on my repairs and the team got my car done ahead of schedule.
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February 2024 by Haven Weits
They went above and beyond - initially having car repairs is an inconvenience but they made it so seamless & easy
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February 2024 by Michael McCartney
Outstanding Vehicle Restoration Services
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February 2024 by Jelenny Tejada
Edwin did a great job.
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February 2024 by Lazaro calixto Rodriguez
Everything went well, good work and very friendly staff.I recommend it 100 percent.Congratulations to the manager, Edwin and his secretary.I like this company.Very clean.
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January 2024 by David F.
Edwin Recinos was very helpful and I will be recommending this shop to all of my friends and family
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January 2024 by Erik Garcia
Edwin was extremely helpful and took care of all our concerns 100%.Quality work, personal service.Definitely recommend
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December 2023 by Anthony Ochoa
I honestly had an easy going experience with the entire staff. Especially with their office manager Briana she really helped me out and made everything fast and easy going, Edwin also did an amazing job getting me a good estimate on my vehicle. I highly recommend going here
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December 2023 by mz wanda
They over promise and deliver! Edwin and the entire team at CCNH provided me with excellent service, updates, and collision repair. Wanna be back on the road? Caliber will make it happen!
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December 2023 by Mariana Vee
Edwin was so kind and helpful to me when I needed assistance. Definitely recommend asking for Edwin if you want kind help from Caliber Collision.
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December 2023 by Jennifer Baptiste
Scammers! Run! Women Alone Beware!They tried to charge me 3 hours labor for a 15 minute mirror replacement, They never ordered my new car parts and pulled a box of old mirrors from the back of their garage, and tried to charge me more money to order new parts through the dealer.I had the money to pay out of pocket and when I didn't want to go through insurance, they blew me off because they couldn't scam for more money. They refused me service and said, "You can go to another mom and pop shop if you don't go through insurance."I left and went to the toyota dealership body collision shop immediately after. The dealership fixed my car in less that 20 minutes and charged me less than half the price of Edwin and Mario. Run for your life if you are a woman or black. They lied so much, they couldn't keep their stories straight. I am never going back.
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December 2023 by David Eubank
Was recently sent here by State Farm for body damage, and Mario and Edwin seemed to want to impress with their customer service. In the end I found them untrustworthy, so was left instead with a negative impression.During the 10-day service my auto was broken into on their unsecured lot, with additional damage to my ignition switch. They took responsibility after some persuasion and assured me they would pay for the additional repair.A day later I was informed by State Farm that Caliber added the repair to my claim, which is FRAUD and one reason why insurance rates are so high! When I mentioned this to Edwin and Mario it was received by silence and inaction. Guess they thought by not addressing it I would drop it, but I filed an insurance report and am leaving this negative review. Shameful.Services: Painting
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December 2023 by JEFFREY SKINNER
Edwin has been a real light when it comes to my vehicles. I truly appreciate his quiet manner.
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December 2023 by P.T. 109 Tel
Work completed as promised. Work done right,updated with the progress of my vehicle and work is guarantee for as long I own the car.
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November 2023 by Pio Schunker
Edwin was wonderful. Courteous and very helpful. Car was repaired in record time and beautifully done.