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December 2024 by Sardor Azimovich
Wow!!! Exceptional Service at Brooks Brothers in Beverly Center location!!!
I recently had the pleasure of working with Ash McPherson and John Curcio at the Brooks Brothers store, and their service was nothing short of phenomenal! From the moment I walked in, they went above and beyond to ensure my experience was seamless, enjoyable, and tailored to my needs.
Ash’s eye for detail and impeccable style advice made finding the perfect items an absolute breeze. She took the time to understand my preferences, provided thoughtful recommendations, and ensured I walked away with pieces that felt both timeless and modern.
John was equally incredible, offering expert insights and personalized assistance that made me feel valued as a customer. His professionalism, knowledge of the brand, and ability to find solutions were truly unmatched.
Together, Ash and John created a shopping experience that felt effortless and exceptional. Their dedication to customer satisfaction and their passion for what they do shine through in every interaction. I can’t recommend them highly enough—thank you both for making my visit unforgettable!
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December 2024 by Cyrus Ashayeri
Great customer service. Lady named Jeannie is the manifestation of why going to a physical store is a better shopping experience. The actual size of the item I wanted to get was out of stock but she was very helpful and I got alternative items. Thank you.
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December 2024 by Jaime Solorzano
Execellent presentation
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October 2024 by Jean Lorenz
Stopped by recently and I’m pleased to say they have very handsome clothes. Can’t wait to dress the men in my life with these wonderful new items.
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August 2024 by Marc Fredson
Love their shirts! Very high quality and attractive, classic designs that fit well. I have worn them for years.
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July 2024 by Eduardo Cervantes
Excellent service
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June 2024 by Steve Higginbotham
A mere shadow of of its former self.
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June 2024 by Normando M
First time visiting the store and I loved how the crew took the time to help my son find the right dress shirts and chinos. Thanks guys
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May 2024 by Stephen Higginbotham
A mere shadow of of its former self.
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March 2024 by Holden G.
We come here pretty regularly and the staff are incredibly helpful.
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December 2023 by Cato L.
Sincere sales associates, but lacking in knowledge. I asked Anthony if I could see some of Brooks Brothers' new line of American made OCBD shirts. He asked in a soft voice "what's OCBD?" If you are at all familiar with Brooks Brothers, you are probably shedding a tear. The store stocks plenty of imported shirts and other goodies, but you might consider ordering your haul online. Always a sale, so make your purchases accordingly.
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December 2023 by Lily Bridwell
The team was so kind and helpful in allowing me to shop for my Dad. They made it known that they were available to help while not pressuring me or following me around.
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October 2023 by Ash shams Allah
Great and fine fabrics of clothing and a respectful and clean environment
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August 2023 by Jaimie Diemer
Jonathan (Johnathan?) was absolutely wonderful! We will definitely be asking for him again. Thank you!
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June 2023 by Jamal Matthews
Ask for Jeannie. She epitomizes excellent customer service and every interaction I have with her is nothing short of pleasant.Can’t go wrong with classic American style from BB and with Jeannie making it easy for you. As long as I live in LA, I’ll be visiting this location.
