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December 2023 by Brenn Ross
They are doing GREAT thing!!
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July 2023 by Lee Paniagua
This Bank has gone from been a good community bank to just a bank. No customer service; the bank manager lied and; ATM deposits are not put into the system until the next day after lunch break. And, today 7/18/2023 are doing themselves audits from two years back and began charging people for bogus transactions. I would suggest not bank here instead.
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July 2023 by Miss Fifi Locke
Love the staff
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June 2023 by HoodAbdul AbdulHood
Stepped through the gate and into a paradise of friendly faces and felt very welcome it made my day the experience was pure bliss and I was just a delivery guy.
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March 2023 by Esmeralda Gomez
The worst customer service the ATM is the worst the people inside don’t help the manager is rude is like they don’t like to do they jobs the worst bank
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September 2022 by Jose Jose
This bank is o terrible that makes Wells Fargo look like a rock star, bad costumer service, I reported a card lost and they never stopped it and on top of that they didn't refund me the money they took. Even though I reported the card stolen 3 day before. Stay away from this bank it's garbage.
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August 2022 by WALTER JOHNSON
I love this bank every one treat you neice l been going there for many years try it u will like it
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June 2022 by BIGG DEE
slow sometimes but great people there working
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November 2021 by Kelli Z.
So I had a friend go into the Inglewood Branch to speak to someone about my accounts. I have to update this review because of the superb customer service of Latoria. She was able to resolve my issues, was patient, and I feel genuinely cared about my predicament. I'm so happy that she was there to help me and restore my faith in this bank.
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August 2021 by Mayra Martinez
This bank used to be good. Now they are so unprofessional. They don't have set times to close they never update their times on Google. If you call the location on figueroa their is no way to actually talk to a clerk. It's just a waste of time. Save yourself some time and bank elsewhere. I will definitely stop banking with these people.
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January 2021 by Tyron Darrington
I don't bank but I am considering it..
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October 2020 by my mix! Martinez
This bank used to be good. Now they are so unprofessional. They don't have set times to close they never update their times on Google. If you call the location on figueroa their is no way to actually talk to a clerk. It's just a waste of time. Save yourself some time and bank elsewhere. I will definitely stop banking with these people.
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May 2020 by Kyle M.
I'm very proud to bank at Broadway Federal. Not only is this the closest bank to where I live, it's also a black owned bank, one of the few remaining in Southern California. I'm proud to support a small community bank that doesn't invest in oil, weapons manufacture, or other unethical practices. This is the decade where I vote with my dollars consciously every day and support the things I want to see in the world. I am leaving the big bank I've been with since I was a teenager, Wells Fargo, who have been a bad actors along with many other large banks, so now it's time to only support companies that share my values, like B Corporations and other types of ethical companies. I hope y'all will do the same! My only bits of feedback right now for this otherwise wonderful bank would be to modernize your ATM, and improve your app and online banking. I might also recommend re-incorporating to be a benefit corporation, a.k.a. a B Corp.
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January 2019 by David C.
I opened this account 2 years ago. I really want to support a local bank...but I've found it really inconvenient to bank here. There are limited locations and they STILL don't have an App, making it easier to make deposits. In addition, I just haven't found the customer service to be that great. I'm planning to close out my account very soon.
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March 2018 by tamekia strayhorn
I love this bank! You never be in there longer than 10 minutes. Fast and friendly.
