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January 2023 by Daniel Olsen
Dolores at the front counter gave us top notch service. We’re a couple of DIY homeowners needing to replace a deck. Dolores sat with us for about an hour insuring we had all the necessary parts and supplies. We went over on just a few things, and the return process was super easy as well. Great source for lumber, Trex and all the supplies needed to go with. Great experience!
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December 2022 by Martin Rodriguez
Fast and easy services
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November 2022 by oscar Escalante
The service was awesome! Very professional and courteous from the front counter to the guys working on the lumber area.
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October 2022 by Rene Sanchez
Excellent customer service and very helpful.Very competitive prices
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October 2022 by Daniel B.
A friend of mine does business with this company they seem to have everything he ever needs staff really good on point on anything regarding whatever kind of project you're doing
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May 2022 by EZ “EZ” Meyer
One of the last lumber yards left besides the big box
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February 2022 by Armen S.
I had an absolutely terrible experience with ZERO followup from salespeople here. And this was no small order, it was for multiple doors and windows with a $10K budget. I went in Saturday and the place was deserted with not a single salesperson there to take window or door orders. I was told they don't work Saturdays, so fine. A trusted realtor recommended I work with Nick Brown. When I asked for him by name, I was told he has transitioned to working from home and that I should email him. Afterwards, I sent several emails and not a single response. So then I reached out to Frank Alvarado, both by email and voice. He told me his email wasn't reliable and that I should text the info, so I did. The text got delivered and not a single follow up call or email happened after. I was essentially trying to give away money to this place to handle a large order for windows and doors and all I got was ZERO service. They're now being rebranded as 'Builders First Source', but I can assure you this should be the LAST source you even try, even if you're desperate. No customer service and follow up at all. Do not waste your time here.
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November 2021 by Tim R.
Well I ordered some windows for Melia, and the experience was horrible. Spend about a week to place the order, had a wrong measurement, my contractor found it and we called to fix it. No problem. Then emailing the correct measurement Melia emailed back saying sorry she got busy and interrupted many times. She send us the final at 3:12 pm. I approve it at 4:45 Then 1 1/2 week later I get an email 24 hours before delivery. She never placed the order. What the heck am I going to do now. I am in a situation to say the least. Broken glass, and now they want me to wait another 2 weeks. Never said sorry to me when processing a refund, the manager I called that said they will figure it out never called me back (Jose). This is just lack of caring for customers or contractors. You know people make plans based on what you all say the delivery day will be, now I am paying $600 for a missed day of install to my contractor. Just a bad way to do business don't you think. (Well based on the other reviews you just don't care)
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October 2021 by Emily M.
BMC Doors & Windows. I just wanted to take a moment to recommend our local BMC (Building Materials & Construction Solutions). As a new homeowner who's been doing renovations over the last 8 months, I've experienced first-hand the supply shortage and spiking costs of building materials. Twice now we've purchased doors from BMC - one exterior front door and two interior doors. Both times their prices were 20-40% less than a major retailers, available sooner, and the product quality was just as good if not better. Anyways, thought I'd give them a shoutout because it's been tough to find reliable construction supply companies. Plus, it's nice talk to a human who knows their stuff. I've worked with Oscar and Gus. Both have been great.
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August 2021 by John D.
Do not do business with this place. I've had nothing but trouble with the Therma Tru doors I had installed and BMC will not honor the warranty or even respond to requests for updates. These door have numerous issues including leaking adhesive at all seals, broken floor strike, and warped doors that pop and squeak throughout the day. The doors are JUNK and dealing with Gus Martinez has been like pulling teeth. Terrible customer service and a garbage product.
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April 2021 by eric meyer
Mike ROCKS!!! ANYTHING YOU NEED TO BUILD!! Real BUILDERSknow, this is NOT the Home Despot!????
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February 2021 by Matthew Wachter
Best prices around and great customer service. Feels more mom and pop than corporate.
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January 2021 by Evelyn Barrios
Very busy, an the people that work there are very nice
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November 2020 by Carlos Valladares
Very good place , Building Materials.
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November 2020 by Mehdi M.
They have to worst customer serviceAnd they are so rude to people I never had this experience with other BMC stores
