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January 2024 by Monique D
My first order 2 years ago was fine. I placed an order on Black Friday 2023 just awful!!! I was missing 2 item and they sent the wrong color coat. Customer service, just forget it. I will never order from this boutique again. Find another boutique.Update: They refunded me the 2 missing items and sent a return label for the coat. I decided to keep the coat and gift it to someone.
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October 2023 by Sharmaine Manneh
Horrible service! Currently fighting to get a store credit for a skirt that I returned and never received credit for. I'm never shopping here again.
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January 2023 by Nikki Blanchard
I was about to spend a $100 ordering from this website til I realized the address is a Roscoe's Chicken and Waffles and the jacket I was bout to order is on another website for almost half the price..... not to mention the bad reviews. Thanks for saving my coins ladies!!!
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December 2022 by NickiNik Nak
I was about to spend a $100 ordering from this website til I realized the address is a Roscoe's Chicken and Waffles and the jacket I was bout to order is on another website for almost half the price..... not to mention the bad reviews. Thanks for saving my coins ladies!!!
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December 2022 by Claudia Werrell
First order was received just fine. second order I received a hole in my one piece contacted customer service by email never spoke to anyone it was an automatic reply. 3rd order never received I ordered back in October
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November 2022 by Lynette H
I am one that's totally for small business owners and I love to patron them. However, I have a huge issue with BFlyla using my number to promote sales, new items etc. I never once agreed to have my number saved in their system. I reached out via email (there is no contact number) because I receive the text constantly. I was asked to text STOP. I did that but that did not work. I reached out to them again and again and again, begging for them to take my number out of their system because Thr STOP text did not work. I no longer received a reply. Black Friday 2022 is what really did it for me. I can't count the number of text I received. It's really disheartening to see a young beautiful lady start a business that people like me support, but she does not care about her customers. I can no longer support a business that doesn't care about helping resolve issues with the very people who support them. I need to find a way to get my number out of her business system.
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November 2022 by Lynette H
I am one that's totally for small business owners and I love to patron them. However, I have a huge issue with BFlyla using my number to promote sales, new items etc. I never once agreed to have my number saved in their system. I reached out via email (there is no contact number) because I receive the text constantly. I was asked to text STOP. I did that but that did not work. I reached out to them again and again and again, begging for them to take my number out of their system because Thr STOP text did not work. I no longer received a reply. Black Friday 2022 is what really did it for me. I can't count the number of text I received. It's really disheartening to see a young beautiful lady start a business that people like me support, but she does not care about her customers. I can no longer support a business that doesn't care about helping resolve issues with the very people who support them. I need to find a way to get my number out of her business system.
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October 2022 by Stephanie Skinner
ive placed a few order online and the clothes have come as pictured
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June 2022 by Britnie Antonia
There was a manufacturing issue with the boots I ordered , two pins were sticking out of the sole of the shoe but I didn’t see and try to put my feet in, it scraped the bottom of my feet and I was bleeding. I sent pictures to the company email and I wasn’t refunded I let them know that I am in the UK and they didn’t ship a new pair to my address. I never received a new pair or a refund. Those boots were $250 on sale for $150. I also got them transferred to the UK for $80. I should not have. Absolutely terrible experience.
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March 2022 by Kimberly D. Roy
I had a great experience with BFLY LA. I ordered a pair of pants Friday and received them today. The quality was great. I was very pleased with the service I received.
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September 2021 by Marisa Nicole
Telephone number doesn’t work when you try to reach out to customer service! Clothing arrived cheaply made and I did not receive an item in order! Totally unprofessional! I would never purchase again from this store!
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July 2021 by Machakas Horton
I placed an online order as priority and still had to wait 2 almost 3 weeks for my order, let me remind you priority cost 32$! I’m not pleased!
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July 2021 by Leah
First order was a success and decided to place another order and yet again I was not let down. Fast shipping, the dresses are amazing fit perfectly can't wait to wear them this weekend in Vegas for my Bday Trip.
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June 2021 by La' Treese Rowland
The first time I purchased from this company I had a good experience. The second time I recieved an item with a stain on it and one dress missing from the order. Although the dress with the stain was replaced I never received the missing item.When I reached out to the BBB, to complain this company responded that I was refunded for the item. When I contacted the financial institution there was no refund processed from this company.Beware!!! It appears as if there is no store at the adress listed either.
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June 2021 by Leah H
FAST SHIPPING. THE DRESSES ARE AMAZING AND FIT TRUE TO SIZE. WILL BE ORDERING MORE TO ADD TO MY 4 I PURCHASED