“The customer service at O'Reilly has really made the difference. My car battery died and I was stranded in Venice. I had called ahead to see if they had my battery in stock and if there was a tech that would be around to help me swap out the battery. They said yes and I couldn't be more elated. William helped me not only swap out my battery but also windshield wipers because those were also long overdue. He was incredibly knowledgeable and helped me out when I was in a bind.”
“I like O'reilly. They're really good, they have a lot of Things that you need for your car. The customer service is good and the store is always clean.”
7:30AM - 10PM
3431 E Cesar E Chavez Ave, Los Angeles“It was great customer service. The only thing is parts you have to sometimes keep going too other stores its not just your stores it's other vendors too. Just to get the parts you looking for. Cause they don't have them.”
8AM - 5PM
1330 S Boyle Ave, Los Angeles“Best customer service I've ever received. Ordered two Full Throttle Batteries online from them, and realized since they were back ordered I might not receive them in time for my install appointment. I called their main line and was helped right away as they looked into my order and provided with an update saying they had shipped. The batteries arrived the next day and they called me to let me know they had come in and we're extremely friendly on the phone as well as in person. If you need a battery, these are the guys to go to!”
“I forgot his name but the guy that helped was great. He was very informative about my battery issue and was kind. I would definitely send everyone I know to this shop.”
“I had a great experience coming here! I was able to receive assistance on which windshield wipers I needed. On top of that Manny helped me change them. He went above and beyond and even offered to teach me how to change them!”
7:30AM - 10PM
1500 W Pico Blvd, Los Angeles“Came here last night (April 30th, 8pm) to get a headlight bulb replaced and while I was changing it, I accidentally dropped the cap into the bottom of the compartment. Thought I’d have to go to an auto shop or order a wrench but an employee (wish I’d gotten his name) offered to help and got the cap out for me. To the owner, please give these men a raise. You just earned another loyal customer!”
7:30AM - 10PM
1837 S La Cienega Blvd Suite C, Los Angeles“Rommel and Angel were extremely helpful and provided excellent customer service. I came in to buy a battery and was unsure which to buy so Rommel helped me to figure it out. I’m so grateful for Rommel and Angel for doing all they could to get my car to start.”
“Very impressed with the overall service. Walked in, asked for an obscure part because the car was an older model (2005), told me to wait for a few minutes while they looked for the part in stock. They got the parts.
In and out in less than 5 minutes. That's how I like things done.”
“Stopped by the shop last week to figure out if I needed a new battery for my car. Mahan took the time to test and attempt to recharge my current battery before giving me a good deal on a new one and swapping it all out. I appreciate the help Mahan. Couldn’t be happier with my experience at this location. Will definitely be returning.”
7:30AM - 10PM
8522 S Western Ave, Los Angeles“O'Reilly it's a great part store the people are very helpful kindness understanding and if something goes wrong they will see that you are taking care of thank you”
7:30AM - 10PM
7224 S Vermont Ave, Los Angeles“Mr Ibrahim has a proffessional work ethics he answered and found solutions to my doubts im so happy to find such proffessionalism in my area. Love these store everything so organized always find everything i need”
“I would like to thank the workers at O Reillys. For having my part in stock. Three other auto parts stroes all said the same thing.I can have it on Monday. I work on call 24hrs 365 all year long. I can't wait till monday to get a part that's like waiting for a doc appt.Not in my line of work thanks keep up the good work. Happy customer. For ever por vide por vida.”
“Staff is very nice and helpful. The detailing products are nice too. I didn't want the cheap Turtle wax and they had Griots products. Good selection of oil and filters too.”
7:30AM - 10PM
7119 San Pedro St, Los Angeles“I'm thrilled to share my positive experience with Angel and his exceptional customer service! I recently made a purchase, but unfortunately, the windshield wipers I requested assistance with were not included. However, Angel went above and beyond to help me with the installation process. He was incredibly respectful and assisted me without any problems. I truly appreciate his dedication and support!”
“Great people/workers. They are ready to help anyone out, in anyway way once you have stepped foot inside the door. I bought anti-freeze and the workers all scrambled trying to help me and put the anti-freeze in my spare reserve tank.”
7:30AM - 9PM
2716 Main St, Los Angeles“You have to make line in order to be attended. And the employee takes a long time to find your part because they don't know where the parts are located. Just wasting your time”
7:30AM - 10PM
881 N Western Ave, Los Angeles“Phone gets answered quick, phone receptionist was very helpful and answered my questions promptly. The manager was also very nice when I stopped by, he welcomed me into the store and helped me get what I needed. The store is also larger than the autozones near it so they have a bigger selection of items. I will definitely be back for any auto needs.”
“O'reilly's is very I.Pleasant people helpful if they can't get it if they don't have it.They'll try to get it for you always a good experience”