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March 2024 by Enrique G.
It's a massive store! 3 floors but the service we received from Taylor was horrible! She kept saying she was half asleep and kept huffing and puffing when I called her out about not understanding what I was saying. Long time customer and this is not the service I'm used to from Barnes and Noble.
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February 2024 by Tara A
My favorite place to grab a book and enjoy couple of hours of reading and checking the magazines.
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February 2024 by p j
Very nice and large bookstore. The employees are very helpful, knowledgeable and so genuinely nice. I would definitely come back!!!! ??
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February 2024 by Nelson Nantanapibul
My happy place ?
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February 2024 by Rocky B.
Let me start off by saying I love Barnes and Noble and I'm thrilled they've made a comeback in the past few years. Barnes and Noble at The Grove has been my go to location since moving to LA in 2011 and I loved it. Then in the past year or so they decided to remodel. I thought..great..a fresh look. But the new look and organization is chaotic to say the least. The checkout on the main level is at the back of the store which means to leave you have to go through what looks like a pinball machine of tables and shelves not to mention people just to get out of the store with your purchase. And the way they laid out their store is like someone made stacks of layouts, tossed them in the air and went with what ever fell to the ground. There's no rhyme or reason. Mystery on one floor, Sci Fi and Horror on another and on different ends of the store. At first I thought it was temporary due to the continued remodeling but nope...this is it. It's so difficult to find anything you're looking for without asking for help and when you ask for help even the staff have no idea. I go up to 3 where Mystery used to be. Can't find it so I go down to 2. Spot a team member. "Excuse me...where is Mystery?" "3rd floor." I must have missed it so I go back up and go around the 3rd floor twice. Nothing. So I ask another team member..."Excuse me...where is Mystery?" "It's on 2...down 1 level." Whoever designed the remodel turned what was once a relaxing place into an aggravating experience.
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February 2024 by Mary Berg
The staff is very helpful. They were able to order me a book that two other Barnes and Nobles could not order. I greatly appreciateall their help,
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February 2024 by Siham Koury
Found the books I needed and much more.
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February 2024 by Chris Olonzo
Same old B&N. Great to see that books are still available. The Cafe is Great as well
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February 2024 by jake wong
This is 3 stories , impressive, I was there for a book signing, this is atvthe grove, so there is much to do, after going through barnes and noble, always a fun place to walk through for book lovers
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January 2024 by Ivette Polanco
Beautiful location!
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January 2024 by Theo Vlassis
Barnes & Noble at The Grove is a book lover's haven in the heart of Los Angeles. The vast selection of books spans genres, ensuring there's something for every reader's taste. The welcoming ambiance, complete with cozy reading nooks, invites you to linger and explore the pages of a new adventure. The knowledgeable and helpful staff enhance the overall experience, making book recommendations and guiding you through the expansive collection. Beyond books, the store offers a variety of gifts, magazines, and a cafe for a perfect reading retreat. For those seeking a literary escape, Barnes & Noble at The Grove is a must-visit destination that seamlessly blends culture and commerce.
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January 2024 by Sayra E.
Love this Barnes & Noble due to how massive it is! 3 floors of books, I mean it's amazing!! Came on a Saturday night and it wasn't too crowded, I was able to find a spot to sit and read. The bathrooms are a bit messy, and needed toilet paper. Someone went to ask a staff member, and they came and refilled it but didn't check on any of the stalls. Found all the books I wanted, since their options are great! The only thing that sucks about coming to this bookstore is the parking. They do have a big parking structure, since it's a shopping center.
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January 2024 by Laura Escalante
My kids loved the size and selection and so great to see so many people in a bookstore lounging! No bathroom for a store of that size with so many guest lingering was a surprise. We bought several books and the employee wasClearly not thrilled to be there but meh, he completed the sale with proficiency at least.
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January 2024 by Juan Jose Arroyo
Great bookstore. Always fund something
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January 2024 by Gwen Reese
Huge bookstore with a nice selection but all the restrooms, trashes and seating areas were disgusting, dirty and unkept.